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Home > Archive > Voice over IP Cisco > April 2006 > Unity MWI port Question
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Unity MWI port Question
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| Ed Leatherman 2006-04-27, 6:47 am |
| Hello all,
Does anyone know how to make Unity (4.0) use more than 2-3 ports for MWI? I
have more than 3 ports configured in UTIM for MWI Dialout, but when I do a
MWI Resynch it still only uses up to 3 ports.. I'm not sure where else to
set this. The reason I ask is my MWI weirded out this morning and I had to
force it to resynch and its been going for 2 hours now.. watching it in the
part status monitor window and I think new change requests are just getting
queued up behind the resynch job.
Thanks!
--
Ed Leatherman
IP Telephony Coordinator
West Virginia University
Telecommunications and Network Operations
| |
| Simon, Bill 2006-04-27, 6:47 am |
| I'm with you; I've seen this same behavior (only two MWI ports actually
used) and our MWI resynchs take about 6-7 hours for our 6000 subscribers.
It's really painful, and even if we schedule them to begin at midnight it's
still going when some users come in in the morning.
---
Bill Simon - bills@tns.its.psu.edu - (814) 865-2270
http://tns.its.psu.edu/ <http://tns.its.psu.edu/>
_____
From: Ed Leatherman [mailto:ealeatherman@gmail.com]
Sent: Tuesday, April 25, 2006 10:32 AM
To: cisco-voip@puck-nether.net Voip
Subject: [cisco-voip] Unity MWI port Question
Hello all,
Does anyone know how to make Unity (4.0) use more than 2-3 ports for MWI? I
have more than 3 ports configured in UTIM for MWI Dialout, but when I do a
MWI Resynch it still only uses up to 3 ports.. I'm not sure where else to
set this. The reason I ask is my MWI weirded out this morning and I had to
force it to resynch and its been going for 2 hours now.. watching it in the
part status monitor window and I think new change requests are just getting
queued up behind the resynch job.
Thanks!
--
Ed Leatherman
IP Telephony Coordinator
West Virginia University
Telecommunications and Network Operations
| |
| tomlemay@adelphia.net 2006-04-27, 6:47 am |
| I am having a MWI issue which I working on with TAC at the meoment. We have only one port designated at the moment for MWI dial out notification and about 1400 users. Some users report that they get their MWI light to turn on but then there is no new me
ssage. Tac said we need to enable more MWI ports just for out bound MWI notification and to do this you go into nity tools under switch interface and click on the ports tab. then, select MWI and enabled just for the number of ports you want to dial out
for MWI notification.
Tom
---- "Simon wrote:
> I'm with you; I've seen this same behavior (only two MWI ports actually
> used) and our MWI resynchs take about 6-7 hours for our 6000 subscribers.
> It's really painful, and even if we schedule them to begin at midnight it's
> still going when some users come in in the morning.
>
>
> ---
> Bill Simon - bills@tns.its.psu.edu - (814) 865-2270
> http://tns.its.psu.edu/ <http://tns.its.psu.edu/>
>
>
>
>
>
>
> _____
>
> From: Ed Leatherman [mailto:ealeatherman@gmail.com]
> Sent: Tuesday, April 25, 2006 10:32 AM
> To: cisco-voip@puck-nether.net Voip
> Subject: [cisco-voip] Unity MWI port Question
>
>
> Hello all,
>
> Does anyone know how to make Unity (4.0) use more than 2-3 ports for MWI? I
> have more than 3 ports configured in UTIM for MWI Dialout, but when I do a
> MWI Resynch it still only uses up to 3 ports.. I'm not sure where else to
> set this. The reason I ask is my MWI weirded out this morning and I had to
> force it to resynch and its been going for 2 hours now.. watching it in the
> part status monitor window and I think new change requests are just getting
> queued up behind the resynch job.
>
> Thanks!
> --
> Ed Leatherman
> IP Telephony Coordinator
> West Virginia University
> Telecommunications and Network Operations
>
| |
| Simon, Bill 2006-04-27, 6:47 am |
| I agree that this should work, but what we are saying is that enabling more
MWI ports does not do anything. Unity only seems to use 2 ports max no
matter how many are enabled.
> -----Original Message-----
> From: tomlemay@adelphia.net [mailto:tomlemay@adelphia.net]
> Sent: Tuesday, April 25, 2006 11:29 AM
> To: Simon, Bill
> Cc: 'cisco-voip@puck-nether.net Voip'
> Subject: Re: [cisco-voip] Unity MWI port Question
>
> I am having a MWI issue which I working on with TAC at the
> meoment. We have only one port designated at the moment for
> MWI dial out notification and about 1400 users. Some users
> report that they get their MWI light to turn on but then
> there is no new message. Tac said we need to enable more MWI
> ports just for out bound MWI notification and to do this you
> go into nity tools under switch interface and click on the
> ports tab. then, select MWI and enabled just for the number
> of ports you want to dial out for MWI notification.
>
> Tom
>
> ---- "Simon wrote:
> ports actually
> 6000 subscribers.
> at midnight it's
> ports for MWI? I
> but when I do a
> where else to
> morning and I had to
> watching it in the
> are just getting
>
| |
| Lelio Fulgenzi 2006-04-27, 6:47 am |
| I don't know which is harder, figuring out the IPCC Express licencing and naming or MWI.
I've seen plenty of times where MWI uses more than two ports. Problem is, it's never when we want.
--------------------------------------------------------------------------------
Lelio Fulgenzi, B.A.
Network Analyst (CCS) * university of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Sanity First : Number of days with fewer than
50 messages in my inbox at the end of the day: buffer overrun
----- Original Message -----
From: Simon, Bill
To: 'cisco-voip@puck-nether.net Voip'
Sent: Tuesday, April 25, 2006 11:34 AM
Subject: Re: [cisco-voip] Unity MWI port Question
I agree that this should work, but what we are saying is that enabling more
MWI ports does not do anything. Unity only seems to use 2 ports max no
matter how many are enabled.
> -----Original Message-----
> From: tomlemay@adelphia.net [mailto:tomlemay@adelphia.net]
> Sent: Tuesday, April 25, 2006 11:29 AM
> To: Simon, Bill
> Cc: 'cisco-voip@puck-nether.net Voip'
> Subject: Re: [cisco-voip] Unity MWI port Question
>
> I am having a MWI issue which I working on with TAC at the
> meoment. We have only one port designated at the moment for
> MWI dial out notification and about 1400 users. Some users
> report that they get their MWI light to turn on but then
> there is no new message. Tac said we need to enable more MWI
> ports just for out bound MWI notification and to do this you
> go into nity tools under switch interface and click on the
> ports tab. then, select MWI and enabled just for the number
> of ports you want to dial out for MWI notification.
>
> Tom
>
> ---- "Simon wrote:
> ports actually
> 6000 subscribers.
> at midnight it's
> ports for MWI? I
> but when I do a
> where else to
> morning and I had to
> watching it in the
> are just getting
>
________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
| |
| Robert Singleton 2006-04-27, 6:47 am |
| On Tue, 2006-04-25 at 10:42 -0400, Simon, Bill wrote:
> I'm with you; I've seen this same behavior (only two MWI ports
> actually used) and our MWI resynchs take about 6-7 hours for our 6000
> subscribers. It's really painful, and even if we schedule them to
> begin at midnight it's still going when some users come in in the
> morning.
In a vaguely related issue, this process also generates a ton of CDR
entries, basically two for each MWI resynch, which skews the results of
a simple peg count. 
>
| |
| Lelio Fulgenzi 2006-04-27, 6:47 am |
| Yes - that surprised me when I created a beta cluster with a few phones and saw huge CDR entries. Because I have MWI integration, every MWI sync gets a CDR record on the beta cluster as well.
--------------------------------------------------------------------------------
Lelio Fulgenzi, B.A.
Network Analyst (CCS) * university of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Sanity First : Number of days with fewer than
50 messages in my inbox at the end of the day: buffer overrun
----- Original Message -----
From: Robert Singleton
To: cisco-voip@puck.nether.net
Sent: Tuesday, April 25, 2006 12:05 PM
Subject: Re: [cisco-voip] Unity MWI port Question
On Tue, 2006-04-25 at 10:42 -0400, Simon, Bill wrote:
> I'm with you; I've seen this same behavior (only two MWI ports
> actually used) and our MWI resynchs take about 6-7 hours for our 6000
> subscribers. It's really painful, and even if we schedule them to
> begin at midnight it's still going when some users come in in the
> morning.
In a vaguely related issue, this process also generates a ton of CDR
entries, basically two for each MWI resynch, which skews the results of
a simple peg count.
>
________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
| |
| Stu Packett 2006-04-27, 6:47 am |
| I agree with you Bill. I originally had 6 ports setup for MWI, but
increased it to 18 ports a week later. After looking through my event
logs for the scheduled MWI sync, it still took about 70 minutes for 600
users. I was expecting to cut the nightly job by a few minutes.
I posted a similar question on the cisco forums because Jeff Lindborg is
a great resource there. He said each MWI port has to go through each
person's Inbox, so depending on the size of each person's mailbox, it
could take a long time no matter how many ports we have setup. In my
situation, practically all my users have 2GB mailboxes with a majority
of them having over 10,000 items in the Inbox.
Is anyone on Unity 4.2 yet which supports up to 96 ports? I'd like to
hear if having 24 ports (25% MWI rule) makes a difference.
-----Original Message-----
From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Simon, Bill
Sent: Tuesday, April 25, 2006 8:34 AM
To: 'cisco-voip@puck-nether.net Voip'
Subject: Re: [cisco-voip] Unity MWI port Question
I agree that this should work, but what we are saying is that enabling
more MWI ports does not do anything. Unity only seems to use 2 ports
max no matter how many are enabled.
> -----Original Message-----
> From: tomlemay@adelphia.net [mailto:tomlemay@adelphia.net]
> Sent: Tuesday, April 25, 2006 11:29 AM
> To: Simon, Bill
> Cc: 'cisco-voip@puck-nether.net Voip'
> Subject: Re: [cisco-voip] Unity MWI port Question
>
> I am having a MWI issue which I working on with TAC at the meoment.
> We have only one port designated at the moment for MWI dial out
> notification and about 1400 users. Some users report that they get
> their MWI light to turn on but then there is no new message. Tac said
> we need to enable more MWI ports just for out bound MWI notification
> and to do this you go into nity tools under switch interface and click
> on the ports tab. then, select MWI and enabled just for the number of
> ports you want to dial out for MWI notification.
>
> Tom
>
> ---- "Simon wrote:
> ports actually
> 6000 subscribers.
> at midnight it's
> ports for MWI? I
> but when I do a
> where else to
> morning and I had to
> watching it in the
> are just getting
>
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https://puck.nether.net/mailman/listinfo/cisco-voip
| |
| Robert Singleton 2006-04-27, 6:47 am |
| On Tue, 2006-04-25 at 12:09 -0400, Lelio Fulgenzi wrote:
> Yes - that surprised me when I created a beta cluster with a few
> phones and saw huge CDR entries. Because I have MWI integration, every
> MWI sync gets a CDR record on the beta cluster as well.
Lucky for me, I only only have about 600 subscribers and the midnight
resync is finished in about 5 minutes, but my call analysis still has to
account for MWI entries in CDR all day. One of those things you learn as
you go
Robert
| |
| Wes Sisk 2006-04-27, 6:47 am |
| set CM service parameter 'log calls with zero duration' to false and
MWI calls *SHOULD* be excluded.
/Wes
On Apr 25, 2006, at 12:05 PM, Robert Singleton wrote:
On Tue, 2006-04-25 at 10:42 -0400, Simon, Bill wrote:
> I'm with you; I've seen this same behavior (only two MWI ports
> actually used) and our MWI resynchs take about 6-7 hours for our 6000
> subscribers. It's really painful, and even if we schedule them to
> begin at midnight it's still going when some users come in in the
> morning.
In a vaguely related issue, this process also generates a ton of CDR
entries, basically two for each MWI resynch, which skews the results of
a simple peg count.
>
________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
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