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Author Re: Call is disconnected at Remote Site when User
Ryan Ratliff

2006-05-23, 7:11 pm

The most common cause of call drops when the called party answers is
media negotiation. Most of these are codec mismatches.

-Ryan

On May 23, 2006, at 3:23 PM, John Kienzle wrote:

Without further detail, any thoughts on the problem below?

Intermittent Issue:
1) Incoming local PSTN calls at remote site go to corporate Unity
call handler.
2) Caller dials extension to connect to.
3) Remote site user tries to answer incoming call, but call is
disconnected.

CCM pub/sub is located in corporate office. Remote site connected
through Frame Relay connection.

CCM is 4.1.3 3a
Unity is 4.0.4. sr1





John Kienzle
Western Gas Resources
Field Support Analyst, Gillette



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