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Home > Archive > Voice over IP Cisco > June 2006 > Wireless headset
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| Voll, Scott 2006-06-12, 1:11 pm |
| I have a user demo'ing a wireless headset that has a receiver lifter to
remotely answer the phone. So if you plug the phones phone jack to the
wireless headset you get no audio. But if you plug it into the headset
jack it only works until you lift the receiver the first time then you
manually have to hit the headset button again. I'm looking to do this
a little more automagically.
Any way to keep the headset always on? Service parameter? Auto answer
on the line doesn't work with the wireless setup she has.
Any better solutions? One that really ties in with IP Phones?
We just wait to remotely pick up the call(s) with no phone intervention.
Scott
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| Mike Armstrong 2006-06-12, 7:11 pm |
| One of our users has a Plantronics C555 with an HL10 handset lifter. The
base station is plugged into the handset plug, and the handset cord has been
removed altogether. When she pushes the button on the earpiece, the handset
lifts and she talks. I think this is about as automagic as it gets, albeit
a little Rube Goldberg - ish.
Mike Armstrong
UF/IFAS CREC
Lake Alfred, FL
> Date: Mon, 12 Jun 2006 09:09:33 -0700
> From: "Voll, Scott" <Scott.Voll@wesd.org>
> Subject: [cisco-voip] Wireless headset
> To: "cisco-voip@puck-nether.net" <cisco-voip@puck.nether.net>
> Message-ID: < 407055A92CECCB499C922A2D35FC19A605CEE7F6
@Apollo.wesd.org>
> Content-Type: text/plain; charset="us-ascii"
>
> I have a user demo'ing a wireless headset that has a receiver lifter to
> remotely answer the phone. So if you plug the phones phone jack to the
> wireless headset you get no audio. But if you plug it into the headset
> jack it only works until you lift the receiver the first time then you
> manually have to hit the headset button again. I'm looking to do this
> a little more automagically.
>
>
>
> Any way to keep the headset always on? Service parameter? Auto answer
> on the line doesn't work with the wireless setup she has.
>
>
>
> Any better solutions? One that really ties in with IP Phones?
>
>
>
> We just wait to remotely pick up the call(s) with no phone intervention.
>
>
>
> Scott
| |
| Voll, Scott 2006-06-12, 7:11 pm |
| She has it setup the same but not getting audio..... Will see if we can get a different demo. Thx
--------------------------
Sent from my blackberry Wireless Handheld
-----Original Message-----
From: Mike Armstrong <mfa@crec.ifas.ufl.edu>
To: cisco-voip@puck.nether.net <cisco-voip@puck.nether.net>; Voll, Scott <Scott.Voll@wesd.org>
Sent: Mon Jun 12 13:00:39 2006
Subject: Re: [cisco-voip] Wireless headset
One of our users has a Plantronics C555 with an HL10 handset lifter. The
base station is plugged into the handset plug, and the handset cord has been
removed altogether. When she pushes the button on the earpiece, the handset
lifts and she talks. I think this is about as automagic as it gets, albeit
a little Rube Goldberg - ish.
Mike Armstrong
UF/IFAS CREC
Lake Alfred, FL
> Date: Mon, 12 Jun 2006 09:09:33 -0700
> From: "Voll, Scott" <Scott.Voll@wesd.org>
> Subject: [cisco-voip] Wireless headset
> To: "cisco-voip@puck-nether.net" <cisco-voip@puck.nether.net>
> Message-ID: < 407055A92CECCB499C922A2D35FC19A605CEE7F6
@Apollo.wesd.org>
> Content-Type: text/plain; charset="us-ascii"
>
> I have a user demo'ing a wireless headset that has a receiver lifter to
> remotely answer the phone. So if you plug the phones phone jack to the
> wireless headset you get no audio. But if you plug it into the headset
> jack it only works until you lift the receiver the first time then you
> manually have to hit the headset button again. I'm looking to do this
> a little more automagically.
>
>
>
> Any way to keep the headset always on? Service parameter? Auto answer
> on the line doesn't work with the wireless setup she has.
>
>
>
> Any better solutions? One that really ties in with IP Phones?
>
>
>
> We just wait to remotely pick up the call(s) with no phone intervention.
>
>
>
> Scott
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