Voice over IP Cisco - Operator setup

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Author Operator setup
Bob A. Bowie

2006-06-24, 7:11 am

In a call manager system I have my operator attached through a pbx, can I
make it so users can just dial "0"
and convert this to a seven digit number to dial thru to the pbx?

Also, if I have a range of extensions from 1001 - 1010, I would like anyone
who dial 1002-1010 to be directed to 1001?
Is this possbile in CM 4.1.3? All extensions should have full dial out
capability

Thanks
Bob
Kevin Thorngren

2006-06-24, 1:11 pm

You can use Translation Patterns to solve both of these issues. Create
a Translation Pattern for 0 and translate the called number to the 7
digit number. Make sure to set the CSS appropriately.

For the second you can create two Translation Patterns; one pattern of
100[2-9] and the other of 1010. Translate the called number to 1001
and set the CSS.

Kevin
On Jun 24, 2006, at 1:22 AM, Bob A. Bowie wrote:

> In a call manager system I have my operator attached through a pbx,
> can I
> make it so users can just dial "0"
> and convert this to a seven digit number to dial thru to the pbx?
>
> Also, if I have a range of extensions from 1001 - 1010, I would like
> anyone
> who dial 1002-1010 to be directed to 1001?
> Is this possbile in CM 4.1.3? All extensions should have full dial out
> capability
>
> Thanks
> Bob
>
>
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>

Bob A. Bowie

2006-06-24, 1:11 pm

Kevin, thanks for the answers, I am not sure what needs to be set in the CSS
appropratiely,
I currently have one CSS for all phones, will i need to adjust this?

Thanks
Bob


----- Original Message -----
From: "Kevin Thorngren" <kthorngr@cisco.com>
To: "Bob A. Bowie" <bababooey@cox.net>
Cc: <cisco-voip@puck.nether.net>
Sent: Saturday, June 24, 2006 9:18 AM
Subject: Re: [cisco-voip] Operator setup


> You can use Translation Patterns to solve both of these issues. Create a
> Translation Pattern for 0 and translate the called number to the 7 digit
> number. Make sure to set the CSS appropriately.
>
> For the second you can create two Translation Patterns; one pattern of
> 100[2-9] and the other of 1010. Translate the called number to 1001 and
> set the CSS.
>
> Kevin
> On Jun 24, 2006, at 1:22 AM, Bob A. Bowie wrote:
>
>
>

Kevin Thorngren

2006-06-24, 1:11 pm

The CSS will need to contain the Partition(s) that you want the numbers
translated to. In your case it sounds like you will use the one CSS
for all phones.

Kevin
On Jun 24, 2006, at 10:51 AM, Bob A. Bowie wrote:

> Kevin, thanks for the answers, I am not sure what needs to be set in
> the CSS appropratiely,
> I currently have one CSS for all phones, will i need to adjust this?
>
> Thanks
> Bob
>
>
> ----- Original Message ----- From: "Kevin Thorngren"
> <kthorngr@cisco.com>
> To: "Bob A. Bowie" <bababooey@cox.net>
> Cc: <cisco-voip@puck.nether.net>
> Sent: Saturday, June 24, 2006 9:18 AM
> Subject: Re: [cisco-voip] Operator setup
>
>
>

Voll, Scott

2006-06-25, 7:13 pm

simple translation pattern should work for this.

Scott

________________________________

From: cisco-voip-bounces@puck.nether.net on behalf of Bob A. Bowie
Sent: Fri 6/23/2006 10:22 PM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] Operator setup



In a call manager system I have my operator attached through a pbx, can I
make it so users can just dial "0"
and convert this to a seven digit number to dial thru to the pbx?

Also, if I have a range of extensions from 1001 - 1010, I would like anyone
who dial 1002-1010 to be directed to 1001?
Is this possbile in CM 4.1.3? All extensions should have full dial out
capability

Thanks
Bob


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cisco-voip@puck.nether.net
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