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Author Link to primary CCM fails while logged in with
Anthony Kouloglou

2006-06-27, 1:11 pm

Hi all,
if a user is logged in with extension mobility, and the link to the
primary ccm fails what happens with that phone?
Ryan Ratliff

2006-06-27, 1:11 pm

The phone will act just like it would if you were not logged in with
EM, ie it will register with the backup CallManager server.

-Ryan

On Jun 27, 2006, at 10:25 AM, Anthony Kouloglou wrote:

Hi all,
if a user is logged in with extension mobility, and the link to the
primary ccm fails what happens with that phone?


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Ryan Ratliff

2006-06-27, 1:11 pm

Just to clarify when you login with EM it actually changes the
database so no matter which server the phone registers with as long
as that EM profile is logged in the phone will get the EM lines. The
user won't get automatically logged out or anything just because the
phone fails over to another server.

-Ryan

On Jun 27, 2006, at 11:04 AM, Ryan Ratliff wrote:

The phone will act just like it would if you were not logged in with
EM, ie it will register with the backup CallManager server.

-Ryan

On Jun 27, 2006, at 10:25 AM, Anthony Kouloglou wrote:

Hi all,
if a user is logged in with extension mobility, and the link to the
primary ccm fails what happens with that phone?


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Anthony Kouloglou

2006-06-28, 7:11 am

Hi Ryan,
i am sorry that i didn't clarify it but i was refering to the situation
where there is an SRST involved:
there is a CCM cluster and an SRST configured at the Device Pool to the
remote site.
At the remote site a user logs in with EM but at the USER device profile
there is no reference about the device pool.
What happens to that phone while it is logged in with EM and the remote
site loses connectivity with all the CCM cluster?

Cheers
Anthony

Ryan Ratliff wrote:
> Just to clarify when you login with EM it actually changes the
> database so no matter which server the phone registers with as long as
> that EM profile is logged in the phone will get the EM lines. The
> user won't get automatically logged out or anything just because the
> phone fails over to another server.
>
> -Ryan
>
> On Jun 27, 2006, at 11:04 AM, Ryan Ratliff wrote:
>
> The phone will act just like it would if you were not logged in with
> EM, ie it will register with the backup CallManager server.
>
> -Ryan
>
> On Jun 27, 2006, at 10:25 AM, Anthony Kouloglou wrote:
>
> Hi all,
> if a user is logged in with extension mobility, and the link to the
> primary ccm fails what happens with that phone?
>
>
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>

Ted Nugent

2006-06-28, 1:11 pm

The phone resets and goes to it's default profile. EM
will not work in SRST since the EM service runs on CCM
which is not longer in the picture

--- Anthony Kouloglou <akoul@dataways.gr> wrote:

> Hi Ryan,
> i am sorry that i didn't clarify it but i was
> refering to the situation
> where there is an SRST involved:
> there is a CCM cluster and an SRST configured at the
> Device Pool to the
> remote site.
> At the remote site a user logs in with EM but at the
> USER device profile
> there is no reference about the device pool.
> What happens to that phone while it is logged in
> with EM and the remote
> site loses connectivity with all the CCM cluster?
>
> Cheers
> Anthony
>
> Ryan Ratliff wrote:
> changes the
> registers with as long as
> the EM lines. The
> anything just because the
> not logged in with
> CallManager server.
> wrote:
> and the link to the
> https://puck.nether.net/mailman/listinfo/cisco-voip
> https://puck.nether.net/mailman/listinfo/cisco-voip
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>



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Ryan Ratliff

2006-06-28, 1:11 pm

I just tested with a 7970 and when the phone drops into SRST mode it
keeps the EM profile dn(s). Since you don't configure ephone/dns in
SRST the phone keeps whatever dns it had before it unregistered with CM.

-Ryan

On Jun 28, 2006, at 8:19 AM, Ted Nugent wrote:

The phone resets and goes to it's default profile. EM
will not work in SRST since the EM service runs on CCM
which is not longer in the picture

--- Anthony Kouloglou <akoul@dataways.gr> wrote:

> Hi Ryan,
> i am sorry that i didn't clarify it but i was
> refering to the situation
> where there is an SRST involved:
> there is a CCM cluster and an SRST configured at the
> Device Pool to the
> remote site.
> At the remote site a user logs in with EM but at the
> USER device profile
> there is no reference about the device pool.
> What happens to that phone while it is logged in
> with EM and the remote
> site loses connectivity with all the CCM cluster?
>
> Cheers
> Anthony
>
> Ryan Ratliff wrote:
> changes the
> registers with as long as
> the EM lines. The
> anything just because the
> not logged in with
> CallManager server.
> wrote:
> and the link to the
> https://puck.nether.net/mailman/listinfo/cisco-voip
> https://puck.nether.net/mailman/listinfo/cisco-voip
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>



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Ted Nugent

2006-06-28, 1:11 pm

I stand corrected... thanks

--- Ryan Ratliff <rratliff@cisco.com> wrote:

> I just tested with a 7970 and when the phone drops
> into SRST mode it
> keeps the EM profile dn(s). Since you don't
> configure ephone/dns in
> SRST the phone keeps whatever dns it had before it
> unregistered with CM.
>
> -Ryan
>
> On Jun 28, 2006, at 8:19 AM, Ted Nugent wrote:
>
> The phone resets and goes to it's default profile.
> EM
> will not work in SRST since the EM service runs on
> CCM
> which is not longer in the picture
>
> --- Anthony Kouloglou <akoul@dataways.gr> wrote:
>
> the
> the
> actually
> https://puck.nether.net/mailman/listinfo/cisco-voip
> https://puck.nether.net/mailman/listinfo/cisco-voip
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
> ________________________________________
__________
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> ________________________________________
_______
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> https://puck.nether.net/mailman/listinfo/cisco-voip
>



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Ted Nugent

2006-06-28, 7:11 pm

FYI, and this may not be relevant because of the
vintage however you should check the results on the
particular versions you are running in production
because it obviously varies by version. I would have
expected the results that Ryan outlined however when I
just tested this in the lab with (CM3.3(4) SRST 3.1)
the phone reset and registered with SRST using the
phones default profile as I remember it doing. I'm
guessing that this is either a bug in the versions I'm
running or maintaining the logged in profile was added
in newer releases?


--- Ted Nugent <tednugent69@yahoo.com> wrote:

> I stand corrected... thanks
>
> --- Ryan Ratliff <rratliff@cisco.com> wrote:
>
> cluster?
> wrote:
> were
> https://puck.nether.net/mailman/listinfo/cisco-voip
> https://puck.nether.net/mailman/listinfo/cisco-voip
> https://puck.nether.net/mailman/listinfo/cisco-voip
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
> ________________________________________
__________
> Do You Yahoo!?
> Tired of spam? Yahoo! Mail has the best spam
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>



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