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Home > Archive > Voice over IP Cisco > July 2006 > Unity 4.0.4
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| Bill Riley III 2006-06-29, 1:11 pm |
|
Hi,i have Unity 4.0(4) Unified Messaging (integrated with Exchange 2003)
on Windows 2003.
When a certain extension tries to leave a voicemail to other people
internally we get this in the event viewer.
Source: CiscoUnity_ConvMsg
Category: Network
EventID: 10015
Description:
IAvDohMessage::Submit returned[0x800404dc] on line 683 of file
e:\views\cs_ue4.0.3. 159\un_Core2\ConversationEng\AvStateSvr\
AvSMsgSend.c
pp
They never get the voicemail that is left by the person. This person can
still receive VM but can not send.
Thanks,
Bill Riley
NOTICE: This electronic mail message and any files transmitted with it are intended exclusively
for the individual or entity to which it is addressed. The message, together with any attachment, may contain confidential and/or privileged
information. Any unauthorized review, use, printing, saving, copying, disclosure
or distribution is strictly prohibited. If you have received this message in error, please immediately
advise the sender by reply email and delete all copies.
| |
| Bill Riley III 2006-07-14, 7:11 pm |
| I have had a TAC case open for about a week now with no results. Has
anyone seen this error or have any suggestions?
________________________________
From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Bill Riley III
Sent: Thursday, June 29, 2006 10:40 AM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] Unity 4.0.4
Hi,i have Unity 4.0(4) Unified Messaging (integrated with Exchange 2003)
on Windows 2003.
When a certain extension tries to leave a voicemail to other people
internally we get this in the event viewer.
Source: CiscoUnity_ConvMsg
Category: Network
EventID: 10015
Description:
IAvDohMessage::Submit returned[0x800404dc] on line 683 of file
e:\views\cs_ue4.0.3. 159\un_Core2\ConversationEng\AvStateSvr\
AvSMsgSend.c
pp
They never get the voicemail that is left by the person. This person can
still receive VM but can not send.
Thanks,
Bill Riley
NOTICE: This electronic mail message and any files transmitted with it
are intended exclusively
for the individual or entity to which it is addressed. The message,
together with any attachment, may contain confidential and/or privileged
information. Any unauthorized review, use, printing, saving, copying,
disclosure
or distribution is strictly prohibited. If you have received this
message in error, please immediately
advise the sender by reply email and delete all copies.
NOTICE: This electronic mail message and any files transmitted with it are intended exclusively
for the individual or entity to which it is addressed. The message, together with any attachment, may contain confidential and/or privileged
information. Any unauthorized review, use, printing, saving, copying, disclosure
or distribution is strictly prohibited. If you have received this message in error, please immediately
advise the sender by reply email and delete all copies.
| |
| Erick Bergquist 2006-07-14, 7:11 pm |
| Do they hear a failsafe message when it fails?
Did you check permissions or re-run permissions wizard (current version), and maybe delete the unity account and re-import the user into unity or add them back from scratch? When a unity subscriber leaves a msg for another subscriber it uses that users m
ail account to send the message. So if the other users can receive messages from other internal and/or external calls fine then it may be a issue with the one users account on the exchange/notes server.
----- Original Message ----
From: Bill Riley III <BRiley@jackhenry.com>
To: cisco-voip@puck.nether.net
Sent: Friday, July 14, 2006 2:10:34 PM
Subject: Re: [cisco-voip] Unity 4.0.4
I have had a TAC case open for about a week now with no results. Has anyone seen this error or have any suggestions?
From: cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Bill Riley III
Sent: Thursday, June 29, 2006 10:40 AM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] Unity 4.0.4
Hi,i have Unity 4.0(4) Unified Messaging (integrated with Exchange 2003) on Windows 2003.
When a certain extension tries to leave a voicemail to other people internally we get this in the event viewer.
Source: CiscoUnity_ConvMsg
Category: Network
EventID: 10015
Description:
IAvDohMessage::Submit returned[0x800404dc] on line 683 of file e:\views\cs_ue4.0.3. 159\un_Core2\ConversationEng\AvStateSvr\
AvSMsgSend.cpp
They never get the voicemail that is left by the person. This person can still receive VM but can not send.
Thanks,
Bill Riley
NOTICE: This electronic mail message and any files transmitted with it are intended exclusivelyfor the individual or entity to which it is addressed. The message, together with any attachment, may contain confidential and/or privilegedinformation. Any
unauthorized review, use, printing, saving, copying, disclosure or distribution is strictly prohibited. If you have received this message in error, please immediatelyadvise the sender by reply email and delete all copies.
NOTICE: This electronic mail message and any files transmitted with it are intended exclusively
for the individual or entity to which it is addressed. The message, together with any attachment, may contain confidential and/or privileged
information. Any unauthorized review, use, printing, saving, copying, disclosure
or distribution is strictly prohibited. If you have received this message in error, please immediately
advise the sender by reply email and delete all copies.
________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
| |
| Bill Riley III 2006-07-14, 7:11 pm |
| No the VM goes through like nothing is wrong. I have reran current
permissions wizard, Deleted and re-imported the account through Unity
all with no change. The user can send other people e-mail and it works
fine. The user can receive voicemail and that works fine.
________________________________
From: Erick Bergquist [mailto:erickbe@yahoo.com]
Sent: Friday, July 14, 2006 4:25 PM
To: Bill Riley III; ciscovoip
Subject: Re: [cisco-voip] Unity 4.0.4
Do they hear a failsafe message when it fails?
Did you check permissions or re-run permissions wizard (current
version), and maybe delete the unity account and re-import the user into
unity or add them back from scratch? When a unity subscriber leaves a
msg for another subscriber it uses that users mail account to send the
message. So if the other users can receive messages from other internal
and/or external calls fine then it may be a issue with the one users
account on the exchange/notes server.
----- Original Message ----
From: Bill Riley III <BRiley@jackhenry.com>
To: cisco-voip@puck.nether.net
Sent: Friday, July 14, 2006 2:10:34 PM
Subject: Re: [cisco-voip] Unity 4.0.4
I have had a TAC case open for about a week now with no results. Has
anyone seen this error or have any suggestions?
________________________________
From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Bill Riley III
Sent: Thursday, June 29, 2006 10:40 AM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] Unity 4.0.4
Hi,i have Unity 4.0(4) Unified Messaging (integrated with Exchange 2003)
on Windows 2003.
When a certain extension tries to leave a voicemail to other people
internally we get this in the event viewer.
Source: CiscoUnity_ConvMsg
Category: Network
EventID: 10015
Description:
IAvDohMessage::Submit returned[0x800404dc] on line 683 of file
e:\views\cs_ue4.0.3. 159\un_Core2\ConversationEng\AvStateSvr\
AvSMsgSend.c
pp
They never get the voicemail that is left by the person. This person can
still receive VM but can not send.
Thanks,
Bill Riley
NOTICE: This electronic mail message and any files transmitted with it
are intended exclusively
for the individual or entity to which it is addressed. The message,
together with any attachment, may contain confidential and/or privileged
information. Any unauthorized review, use, printing, saving, copying,
disclosure
or distribution is strictly prohibited. If you have received this
message in error, please immediately
advise the sender by reply email and delete all copies.
NOTICE: This electronic mail message and any files transmitted with it
are intended exclusively
for the individual or entity to which it is addressed. The message,
together with any attachment, may contain confidential and/or privileged
information. Any unauthorized review, use, printing, saving, copying,
disclosure
or distribution is strictly prohibited. If you have received this
message in error, please immediately
advise the sender by reply email and delete all copies.
________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
NOTICE: This electronic mail message and any files transmitted with it are intended exclusively
for the individual or entity to which it is addressed. The message, together with any attachment, may contain confidential and/or privileged
information. Any unauthorized review, use, printing, saving, copying, disclosure
or distribution is strictly prohibited. If you have received this message in error, please immediately
advise the sender by reply email and delete all copies.
| |
| Stu Packett 2006-07-14, 7:11 pm |
| Bill:
I'd be interested if you ever find a fix from TAC. I get these 10015
errors every now and then, but I don't get any reports from users
related to this. Since no users are complaining, I just assumed it's a
cosmetic problem and not really affecting the users.
________________________________
From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Bill Riley III
Sent: Friday, July 14, 2006 2:41 PM
To: Erick Bergquist; ciscovoip
Subject: Re: [cisco-voip] Unity 4.0.4
No the VM goes through like nothing is wrong. I have reran current
permissions wizard, Deleted and re-imported the account through Unity
all with no change. The user can send other people e-mail and it works
fine. The user can receive voicemail and that works fine.
________________________________
From: Erick Bergquist [mailto:erickbe@yahoo.com]
Sent: Friday, July 14, 2006 4:25 PM
To: Bill Riley III; ciscovoip
Subject: Re: [cisco-voip] Unity 4.0.4
Do they hear a failsafe message when it fails?
Did you check permissions or re-run permissions wizard (current
version), and maybe delete the unity account and re-import the user into
unity or add them back from scratch? When a unity subscriber leaves a
msg for another subscriber it uses that users mail account to send the
message. So if the other users can receive messages from other internal
and/or external calls fine then it may be a issue with the one users
account on the exchange/notes server.
----- Original Message ----
From: Bill Riley III <BRiley@jackhenry.com>
To: cisco-voip@puck.nether.net
Sent: Friday, July 14, 2006 2:10:34 PM
Subject: Re: [cisco-voip] Unity 4.0.4
I have had a TAC case open for about a week now with no results. Has
anyone seen this error or have any suggestions?
________________________________
From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Bill Riley III
Sent: Thursday, June 29, 2006 10:40 AM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] Unity 4.0.4
Hi,i have Unity 4.0(4) Unified Messaging (integrated with Exchange 2003)
on Windows 2003.
When a certain extension tries to leave a voicemail to other people
internally we get this in the event viewer.
Source: CiscoUnity_ConvMsg
Category: Network
EventID: 10015
Description:
IAvDohMessage::Submit returned[0x800404dc] on line 683 of file
e:\views\cs_ue4.0.3. 159\un_Core2\ConversationEng\AvStateSvr\
AvSMsgSend.c
pp
They never get the voicemail that is left by the person. This person can
still receive VM but can not send.
Thanks,
Bill Riley
NOTICE: This electronic mail message and any files transmitted with it
are intended exclusively
for the individual or entity to which it is addressed. The message,
together with any attachment, may contain confidential and/or privileged
information. Any unauthorized review, use, printing, saving, copying,
disclosure
or distribution is strictly prohibited. If you have received this
message in error, please immediately
advise the sender by reply email and delete all copies.
NOTICE: This electronic mail message and any files transmitted with it
are intended exclusively
for the individual or entity to which it is addressed. The message,
together with any attachment, may contain confidential and/or privileged
information. Any unauthorized review, use, printing, saving, copying,
disclosure
or distribution is strictly prohibited. If you have received this
message in error, please immediately
advise the sender by reply email and delete all copies.
________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
NOTICE: This electronic mail message and any files transmitted with it
are intended exclusively
for the individual or entity to which it is addressed. The message,
together with any attachment, may contain confidential and/or privileged
information. Any unauthorized review, use, printing, saving, copying,
disclosure
or distribution is strictly prohibited. If you have received this
message in error, please immediately
advise the sender by reply email and delete all copies.
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