Voice over IP Cisco - call back request list instead of observer function?

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Author call back request list instead of observer function?
Alexander Bochmann

2006-07-13, 1:11 pm

Hi,

has anyone ever implemented a "european-style" call back
setup with a cisco call manager?

Basically, I don't want to have the called line observed
when someone requests a callback, but instead have a message
waiting indicated with a function to list the callback requests
issued to me (with a traditional telephone system, I would cycle
through all waiting callback requests with the mailbox button).

That's something like a stronger version of the missed calls
list (which most people around here won't act on, after all
the caller didn't request to be contacted back).

Alex.
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