Voice over IP Cisco - Agent State: ready

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Author Agent State: ready
Arkadiusz Kuczorski

2006-07-16, 1:11 pm

Hello ipcc experts,

how can I put ipcc agent into ready state immediately (automatically)
after log in. Is there any parameter ?

TIA
Arek
Ryan LaTorre

2006-07-18, 1:11 pm


There isn't a system parameter for this, but it might be possible to use
a workflow startup action on cisco Agent Desktop to do this.

-----Original Message-----
From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Arkadiusz
Kuczorski
Sent: Sunday, July 16, 2006 9:08 AM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] Agent State: ready

Hello ipcc experts,

how can I put ipcc agent into ready state immediately (automatically)
after log in. Is there any parameter ?

TIA
Arek
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