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| Paul Yago 2006-07-28, 7:11 pm |
| Hello,
Has anyone been able to successfully deploy a centralized Unity
solution, where the branch offices - having neither a local call manager
nor a Unity server - operate using SRST when the WAN is down? Unity
claims that they don't support such SRST situations, however I've hear
that some have been able to tweek a solution. Can anyone with knowledge
of this give some hints?
Thanks,
Paul
| |
| Craig M Staffin 2006-07-28, 7:11 pm |
| Paul,,
Although not the most seamless I have been able to test this in the lab
for future use.
Setup SRST to call a DID number at your central site. THen have an auto
attendant answer and state that the site is down sorry for the
problem..... and so on. Then give them an option to find the user that
they were trying to leave a VM for. now in Unity you can lock this search
to a group that then represents the site to make the searching alot easier
also this keeps it from knwoing about multiple Miller's for instance.
This is the best solution i could think of when asked for it
Thanks,
__________________________
Craig Staffin
Network Analyst
Global Network and Telecomunnications
Rockwell Automation
cmstaffin@ra.rockwell.com
(414) 382-2309
"Paul Yago" <pyago@adomo.com>
Sent by: cisco-voip-bounces@puck.nether.net
07/28/2006 05:55 PM
To
"Charles J. Boening" <charlieb@cot.net>, <cisco-voip@puck.nether.net>
cc
Jacob Jensen <jjensen@adomo.com>
Subject
[cisco-voip] Unity and SRST
Hello,
Has anyone been able to successfully deploy a centralized Unity
solution, where the branch offices - having neither a local call manager
nor a Unity server - operate using SRST when the WAN is down? Unity
claims that they don't support such SRST situations, however I've hear
that some have been able to tweek a solution. Can anyone with knowledge
of this give some hints?
Thanks,
Paul
________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
| |
| Ted Nugent 2006-07-28, 7:11 pm |
| Hmm... sounds like you'd just like SRST to call Unity
over the PSTN as opposed to the WAN correct? If so
then you can take a look at the SRST integration
guide. This works like a champ in the lab but real
world if your provider doesn't support RDNIS you'll
never get it to to work unless you have the call
routed to an AA with a directory handler or something
similar. If you can get RDNIS to be passed through the
cloud then you'll also need to add alternate extension
to the subscribers profile with thier PSTN number.
Take a look at the SRST guide and see if that helps.
What you can't do is route to Unity from a remote site
that HAS a local Unity server in SRST since there is
no skinny registration in SRST mode like CME does.
http://www.cisco.com/univercd/cc/td...l.htm#wp1348791
HTH Ted
--- Paul Yago <pyago@adomo.com> wrote:
> Hello,
>
> Has anyone been able to successfully deploy a
> centralized Unity
> solution, where the branch offices - having neither
> a local call manager
> nor a Unity server - operate using SRST when the WAN
> is down? Unity
> claims that they don't support such SRST situations,
> however I've hear
> that some have been able to tweek a solution. Can
> anyone with knowledge
> of this give some hints?
>
> Thanks,
> Paul
>
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
________________________________________
__________
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| |
| Lelio Fulgenzi 2006-07-29, 1:11 am |
| I was actually thinking about using a BRI as a backup connection. I'm glad to see that it's written down somewhere.
----- Original Message -----
From: Ted Nugent
To: Paul Yago ; Charles J. Boening ; cisco-voip@puck.nether.net
Cc: Jacob Jensen
Sent: Friday, July 28, 2006 7:24 PM
Subject: Re: [cisco-voip] Unity and SRST
Hmm... sounds like you'd just like SRST to call Unity
over the PSTN as opposed to the WAN correct? If so
then you can take a look at the SRST integration
guide. This works like a champ in the lab but real
world if your provider doesn't support RDNIS you'll
never get it to to work unless you have the call
routed to an AA with a directory handler or something
similar. If you can get RDNIS to be passed through the
cloud then you'll also need to add alternate extension
to the subscribers profile with thier PSTN number.
Take a look at the SRST guide and see if that helps.
What you can't do is route to Unity from a remote site
that HAS a local Unity server in SRST since there is
no skinny registration in SRST mode like CME does.
http://www.cisco.com/univercd/cc/td...l.htm#wp1348791
HTH Ted
--- Paul Yago <pyago@adomo.com> wrote:
> Hello,
>
> Has anyone been able to successfully deploy a
> centralized Unity
> solution, where the branch offices - having neither
> a local call manager
> nor a Unity server - operate using SRST when the WAN
> is down? Unity
> claims that they don't support such SRST situations,
> however I've hear
> that some have been able to tweek a solution. Can
> anyone with knowledge
> of this give some hints?
>
> Thanks,
> Paul
>
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
________________________________________
__________
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Tired of spam? Yahoo! Mail has the best spam protection around
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________________________________________
_______
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https://puck.nether.net/mailman/listinfo/cisco-voip
| |
| Paul Yago 2006-07-29, 1:11 am |
| Thanks for the response!
I believe that SRST can be configured to "forward no answer" to
different destinations based on the original called ID, correct? If so,
each one of the branch office folks could have a dedicated voicemail
DID, if the Company wanted to spend the money.
I'm also curious about the protocol that SRST uses to operate the
phones. Is this SCCP, or do the phones speak another language?
Thanks,
-Paul
-----Original Message-----
From: Ted Nugent [mailto:tednugent69@yahoo.com]
Sent: Friday, July 28, 2006 4:24 PM
To: Paul Yago; Charles J. Boening; cisco-voip@puck.nether.net
Cc: Jacob Jensen
Subject: Re: [cisco-voip] Unity and SRST
Hmm... sounds like you'd just like SRST to call Unity
over the PSTN as opposed to the WAN correct? If so
then you can take a look at the SRST integration
guide. This works like a champ in the lab but real
world if your provider doesn't support RDNIS you'll
never get it to to work unless you have the call
routed to an AA with a directory handler or something
similar. If you can get RDNIS to be passed through the
cloud then you'll also need to add alternate extension
to the subscribers profile with thier PSTN number.
Take a look at the SRST guide and see if that helps.
What you can't do is route to Unity from a remote site
that HAS a local Unity server in SRST since there is
no skinny registration in SRST mode like CME does.
http://www.cisco.com/univercd/cc/td...t/srst33/srst33
ad/srs_mail.htm#wp1348791
HTH Ted
--- Paul Yago <pyago@adomo.com> wrote:
> Hello,
>
> Has anyone been able to successfully deploy a
> centralized Unity
> solution, where the branch offices - having neither
> a local call manager
> nor a Unity server - operate using SRST when the WAN
> is down? Unity
> claims that they don't support such SRST situations,
> however I've hear
> that some have been able to tweek a solution. Can
> anyone with knowledge
> of this give some hints?
>
> Thanks,
> Paul
>
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
________________________________________
__________
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| |
| Ted Nugent 2006-07-29, 1:11 am |
| Yes DIDs would be necessary at the branch for this to
work for your subscribers since that=92s what would come
through to Unity as RDIS, if in fact it were to work.
As mentioned earlier the redirect number is going to
be your challenge. Before going out any buying a DID
block if they don=92t already have one you can setup a
test call and subscriber account on Unity for the main
number and see if when in SRST the number rings
through to Unity on CFNA/CFB=85 remember that Unity will
be looking at the full E164 redirected number so
you=92ll need to setup Unity with an alternate extension
for the main number in this scenario. And yes=85 SCCP is
your protocol for all IP Phone communication for both
for CM and SRST. =
--- Paul Yago <pyago@adomo.com> wrote:
> Thanks for the response!
> =
> I believe that SRST can be configured to "forward no
> answer" to
> different destinations based on the original called
> ID, correct? If so,
> each one of the branch office folks could have a
> dedicated voicemail
> DID, if the Company wanted to spend the money. =
> =
> I'm also curious about the protocol that SRST uses
> to operate the
> phones. Is this SCCP, or do the phones speak another
> language?
> =
> Thanks,
> -Paul
> =
> -----Original Message-----
> From: Ted Nugent [mailto:tednugent69@yahoo.com] =
> Sent: Friday, July 28, 2006 4:24 PM
> To: Paul Yago; Charles J. Boening;
> cisco-voip@puck.nether.net
> Cc: Jacob Jensen
> Subject: Re: [cisco-voip] Unity and SRST
> =
> Hmm... sounds like you'd just like SRST to call
> Unity
> over the PSTN as opposed to the WAN correct? If so
> then you can take a look at the SRST integration
> guide. This works like a champ in the lab but real
> world if your provider doesn't support RDNIS you'll
> never get it to to work unless you have the call
> routed to an AA with a directory handler or
> something
> similar. If you can get RDNIS to be passed through
> the
> cloud then you'll also need to add alternate
> extension
> to the subscribers profile with thier PSTN number.
> Take a look at the SRST guide and see if that helps.
> What you can't do is route to Unity from a remote
> site
> that HAS a local Unity server in SRST since there is
> no skinny registration in SRST mode like CME does.
> =
>
http://www.cisco.com/univercd/cc/td...t/srst33/srst33
> ad/srs_mail.htm#wp1348791
> =
> HTH Ted
> =
> --- Paul Yago <pyago@adomo.com> wrote:
> =
[vbcol=seagreen]
> neither
> WAN
> situations,
[vbcol=seagreen]
[vbcol=seagreen]
> https://puck.nether.net/mailman/listinfo/cisco-voip
[vbcol=seagreen]
> =
> =
> ________________________________________
__________
> Do You Yahoo!?
> Tired of spam? Yahoo! Mail has the best spam
> protection around =
> http://mail.yahoo.com =
> =
________________________________________
__________
Do You Yahoo!?
Tired of spam? Yahoo! Mail has the best spam protection around =
http://mail.yahoo.com =
| |
| Paul Yago 2006-07-30, 7:11 pm |
| Ted, are you saying the Unity will fail in a remote site when the WAN is
down because Unity can't register with SRST? Are there cases where Unity
may exist remotely without an accompanied callmanager?
-Paul
-----Original Message-----
From: Ted Nugent [mailto:tednugent69@yahoo.com]
Sent: Friday, July 28, 2006 4:24 PM
To: Paul Yago; Charles J. Boening; cisco-voip@puck.nether.net
Cc: Jacob Jensen
Subject: Re: [cisco-voip] Unity and SRST
Hmm... sounds like you'd just like SRST to call Unity
over the PSTN as opposed to the WAN correct? If so
then you can take a look at the SRST integration
guide. This works like a champ in the lab but real
world if your provider doesn't support RDNIS you'll
never get it to to work unless you have the call
routed to an AA with a directory handler or something
similar. If you can get RDNIS to be passed through the
cloud then you'll also need to add alternate extension
to the subscribers profile with thier PSTN number.
Take a look at the SRST guide and see if that helps.
What you can't do is route to Unity from a remote site
that HAS a local Unity server in SRST since there is
no skinny registration in SRST mode like CME does.
http://www.cisco.com/univercd/cc/td...t/srst33/srst33
ad/srs_mail.htm#wp1348791
HTH Ted
--- Paul Yago <pyago@adomo.com> wrote:
> Hello,
>
> Has anyone been able to successfully deploy a
> centralized Unity
> solution, where the branch offices - having neither
> a local call manager
> nor a Unity server - operate using SRST when the WAN
> is down? Unity
> claims that they don't support such SRST situations,
> however I've hear
> that some have been able to tweek a solution. Can
> anyone with knowledge
> of this give some hints?
>
> Thanks,
> Paul
>
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
________________________________________
__________
Do You Yahoo!?
Tired of spam? Yahoo! Mail has the best spam protection around
http://mail.yahoo.com
| |
| Ted Nugent 2006-07-30, 7:11 pm |
| Yes if I understand your question correctly. You need
CM or CME to register your VM ports. There is no way
to register SRST directly with Unity yet... that is an
ongoing feature request. So if you have Unity at a
remote site and it looses communication with CM or CME
then you have no way to call into Unity. However if
your Unity server is located at the central site with
CM then you can use the PSTN to access Unity providing
the pilot is a DID AND the PSTN supports RDNIS.
--- Paul Yago <pyago@adomo.com> wrote:
> Ted, are you saying the Unity will fail in a remote
> site when the WAN is
> down because Unity can't register with SRST? Are
> there cases where Unity
> may exist remotely without an accompanied
> callmanager?
>
> -Paul
>
> -----Original Message-----
> From: Ted Nugent [mailto:tednugent69@yahoo.com]
> Sent: Friday, July 28, 2006 4:24 PM
> To: Paul Yago; Charles J. Boening;
> cisco-voip@puck.nether.net
> Cc: Jacob Jensen
> Subject: Re: [cisco-voip] Unity and SRST
>
> Hmm... sounds like you'd just like SRST to call
> Unity
> over the PSTN as opposed to the WAN correct? If so
> then you can take a look at the SRST integration
> guide. This works like a champ in the lab but real
> world if your provider doesn't support RDNIS you'll
> never get it to to work unless you have the call
> routed to an AA with a directory handler or
> something
> similar. If you can get RDNIS to be passed through
> the
> cloud then you'll also need to add alternate
> extension
> to the subscribers profile with thier PSTN number.
> Take a look at the SRST guide and see if that helps.
> What you can't do is route to Unity from a remote
> site
> that HAS a local Unity server in SRST since there is
> no skinny registration in SRST mode like CME does.
>
>
http://www.cisco.com/univercd/cc/td...t/srst33/srst33
> ad/srs_mail.htm#wp1348791
>
> HTH Ted
>
> --- Paul Yago <pyago@adomo.com> wrote:
>
> neither
> WAN
> situations,
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
> ________________________________________
__________
> Do You Yahoo!?
> Tired of spam? Yahoo! Mail has the best spam
> protection around
> http://mail.yahoo.com
>
________________________________________
__________
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| |
| Lelio Fulgenzi 2006-07-31, 1:11 am |
| I don't even pretend to understand analog integrations, but what about a few analog FXS ports on the local router that are used to connect to the local Unity? Is digital the only CallManager integration supported?
----- Original Message -----
From: Ted Nugent
To: Paul Yago ; Charles J. Boening ; cisco-voip@puck.nether.net
Cc: Jacob Jensen
Sent: Sunday, July 30, 2006 7:40 PM
Subject: Re: [cisco-voip] Unity and SRST
Yes if I understand your question correctly. You need
CM or CME to register your VM ports. There is no way
to register SRST directly with Unity yet... that is an
ongoing feature request. So if you have Unity at a
remote site and it looses communication with CM or CME
then you have no way to call into Unity. However if
your Unity server is located at the central site with
CM then you can use the PSTN to access Unity providing
the pilot is a DID AND the PSTN supports RDNIS.
--- Paul Yago <pyago@adomo.com> wrote:
> Ted, are you saying the Unity will fail in a remote
> site when the WAN is
> down because Unity can't register with SRST? Are
> there cases where Unity
> may exist remotely without an accompanied
> callmanager?
>
> -Paul
>
> -----Original Message-----
> From: Ted Nugent [mailto:tednugent69@yahoo.com]
> Sent: Friday, July 28, 2006 4:24 PM
> To: Paul Yago; Charles J. Boening;
> cisco-voip@puck.nether.net
> Cc: Jacob Jensen
> Subject: Re: [cisco-voip] Unity and SRST
>
> Hmm... sounds like you'd just like SRST to call
> Unity
> over the PSTN as opposed to the WAN correct? If so
> then you can take a look at the SRST integration
> guide. This works like a champ in the lab but real
> world if your provider doesn't support RDNIS you'll
> never get it to to work unless you have the call
> routed to an AA with a directory handler or
> something
> similar. If you can get RDNIS to be passed through
> the
> cloud then you'll also need to add alternate
> extension
> to the subscribers profile with thier PSTN number.
> Take a look at the SRST guide and see if that helps.
> What you can't do is route to Unity from a remote
> site
> that HAS a local Unity server in SRST since there is
> no skinny registration in SRST mode like CME does.
>
>
http://www.cisco.com/univercd/cc/td...t/srst33/srst33
> ad/srs_mail.htm#wp1348791
>
> HTH Ted
>
> --- Paul Yago <pyago@adomo.com> wrote:
>
> neither
> WAN
> situations,
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
> ________________________________________
__________
> Do You Yahoo!?
> Tired of spam? Yahoo! Mail has the best spam
> protection around
> http://mail.yahoo.com
>
________________________________________
__________
Do You Yahoo!?
Tired of spam? Yahoo! Mail has the best spam protection around
http://mail.yahoo.com
________________________________________
_______
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https://puck.nether.net/mailman/listinfo/cisco-voip
| |
| Ted Nugent 2006-07-31, 1:11 am |
| I've personally have not configured this yet but PIMG
supports analog connections so yes that=92s another
alternative. However, I=92ve heard that its tons easier
then the old PBXLink Digital integrations which I tend
to still have nightmares about. I always think of "out
of box" solutions but that=92s a good point. I guess it
all depends on home much you really NEED Unity at your
remote site.
http://www.cisco.com/en/US/products...s_data_sheet09=
00aecd80106ee5.html
--- Lelio Fulgenzi <lelio@uoguelph.ca> wrote:
> I don't even pretend to understand analog
> integrations, but what about a few analog FXS ports
> on the local router that are used to connect to the
> local Unity? Is digital the only CallManager
> integration supported?
> ----- Original Message ----- =
> From: Ted Nugent =
> To: Paul Yago ; Charles J. Boening ;
> cisco-voip@puck.nether.net =
> Cc: Jacob Jensen =
> Sent: Sunday, July 30, 2006 7:40 PM
> Subject: Re: [cisco-voip] Unity and SRST
> =
> =
> Yes if I understand your question correctly. You
> need
> CM or CME to register your VM ports. There is no
> way
> to register SRST directly with Unity yet... that
> is an
> ongoing feature request. So if you have Unity at a
> remote site and it looses communication with CM or
> CME
> then you have no way to call into Unity. However
> if
> your Unity server is located at the central site
> with
> CM then you can use the PSTN to access Unity
> providing
> the pilot is a DID AND the PSTN supports RDNIS.
> =
> --- Paul Yago <pyago@adomo.com> wrote:
> =
> remote
[vbcol=seagreen]
[vbcol=seagreen]
[vbcol=seagreen]
[vbcol=seagreen]
> so
> real
> you'll
> through
> number.
> helps.
> remote
> there is
> does.
[vbcol=seagreen]
> =
>
http://www.cisco.com/univercd/cc/td...t/srst33/srst33
[vbcol=seagreen]
[vbcol=seagreen]
[vbcol=seagreen]
[vbcol=seagreen]
> the
> Can
[vbcol=seagreen]
[vbcol=seagreen]
> ________________________________________
_______
> https://puck.nether.net/mailman/listinfo/cisco-voip
[vbcol=seagreen]
[vbcol=seagreen]
[vbcol=seagreen]
> ________________________________________
__________
[vbcol=seagreen]
[vbcol=seagreen]
[vbcol=seagreen]
> =
> =
> ________________________________________
__________
> Do You Yahoo!?
> Tired of spam? Yahoo! Mail has the best spam
> protection around =
> http://mail.yahoo.com =
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> =
> https://puck.nether.net/mailman/listinfo/cisco-voip
> =
________________________________________
__________
Do You Yahoo!?
Tired of spam? Yahoo! Mail has the best spam protection around =
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| |
| Lelio Fulgenzi 2006-07-31, 1:11 am |
| I'm thinking for AA. We have backup AA running on IPCC Express and I think we're seriously considering going to it full time and using Unity as the backup.
Two main reasons:
a.. There is no way to dial an extension that is not configured somehow in Unity as either a subscriber or a call handler. Yes, I know there is a system transfer call handler, but that would entail the user knowing that the person they are calling does not have voicemail or some roundabout way of sending them to that call handler as an error condition, or possibly, and I never thought about it until now, using that instead of a custom call handler. Hmmm, time for the test centre.
b.. External calls are transferred as internal calls, so we can never use the forward busy internal/external feature on call manager. We used to use ROLM PhonemailTM as our autoattendant and it could transfer external as external no problem. Ah, the good ol' days. ;)
----- Original Message -----
From: Ted Nugent
To: Lelio Fulgenzi ; Paul Yago ; Charles J. Boening ; cisco-voip@puck.nether.net
Cc: Jacob Jensen
Sent: Sunday, July 30, 2006 10:30 PM
Subject: Re: [cisco-voip] Unity and SRST
I've personally have not configured this yet but PIMG
supports analog connections so yes that's another
alternative. However, I've heard that its tons easier
then the old PBXLink Digital integrations which I tend
to still have nightmares about. I always think of "out
of box" solutions but that's a good point. I guess it
all depends on home much you really NEED Unity at your
remote site.
http://www.cisco.com/en/US/products...cd80106ee5.html
--- Lelio Fulgenzi <lelio@uoguelph.ca> wrote:
> I don't even pretend to understand analog
> integrations, but what about a few analog FXS ports
> on the local router that are used to connect to the
> local Unity? Is digital the only CallManager
> integration supported?
> ----- Original Message -----
> From: Ted Nugent
> To: Paul Yago ; Charles J. Boening ;
> cisco-voip@puck.nether.net
> Cc: Jacob Jensen
> Sent: Sunday, July 30, 2006 7:40 PM
> Subject: Re: [cisco-voip] Unity and SRST
>
>
> Yes if I understand your question correctly. You
> need
> CM or CME to register your VM ports. There is no
> way
> to register SRST directly with Unity yet... that
> is an
> ongoing feature request. So if you have Unity at a
> remote site and it looses communication with CM or
> CME
> then you have no way to call into Unity. However
> if
> your Unity server is located at the central site
> with
> CM then you can use the PSTN to access Unity
> providing
> the pilot is a DID AND the PSTN supports RDNIS.
>
> --- Paul Yago <pyago@adomo.com> wrote:
>
> remote
> so
> real
> you'll
> through
> number.
> helps.
> remote
> there is
> does.
>
>
http://www.cisco.com/univercd/cc/td...t/srst33/srst33
> the
> Can
> ________________________________________
_______
> https://puck.nether.net/mailman/listinfo/cisco-voip
> ________________________________________
__________
>
>
> ________________________________________
__________
> Do You Yahoo!?
> Tired of spam? Yahoo! Mail has the best spam
> protection around
> http://mail.yahoo.com
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
>
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
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| |
| Paul Yago 2006-07-31, 7:11 pm |
| If we have a scenario where the central voicemail-server cannot
correctly extract RDNIS, can we still successfully configure SRST to use
the FXO/FXS method over a T1 connection (i.e. using DTMF Digit
Patterns)?
-Paul
-----Original Message-----
From: Ted Nugent [mailto:tednugent69@yahoo.com]
Sent: Sunday, July 30, 2006 7:31 PM
To: Lelio Fulgenzi; Paul Yago; Charles J. Boening;
cisco-voip@puck.nether.net
Cc: Jacob Jensen
Subject: Re: [cisco-voip] Unity and SRST
I've personally have not configured this yet but PIMG
supports analog connections so yes that's another
alternative. However, I've heard that its tons easier
then the old PBXLink Digital integrations which I tend
to still have nightmares about. I always think of "out
of box" solutions but that's a good point. I guess it
all depends on home much you really NEED Unity at your
remote site.
http://www.cisco.com/en/US/products...ducts_data_shee
t0900aecd80106ee5.html
--- Lelio Fulgenzi <lelio@uoguelph.ca> wrote:
> I don't even pretend to understand analog
> integrations, but what about a few analog FXS ports
> on the local router that are used to connect to the
> local Unity? Is digital the only CallManager
> integration supported?
> ----- Original Message -----
> From: Ted Nugent
> To: Paul Yago ; Charles J. Boening ;
> cisco-voip@puck.nether.net
> Cc: Jacob Jensen
> Sent: Sunday, July 30, 2006 7:40 PM
> Subject: Re: [cisco-voip] Unity and SRST
>
>
> Yes if I understand your question correctly. You
> need
> CM or CME to register your VM ports. There is no
> way
> to register SRST directly with Unity yet... that
> is an
> ongoing feature request. So if you have Unity at a
> remote site and it looses communication with CM or
> CME
> then you have no way to call into Unity. However
> if
> your Unity server is located at the central site
> with
> CM then you can use the PSTN to access Unity
> providing
> the pilot is a DID AND the PSTN supports RDNIS.
>
> --- Paul Yago <pyago@adomo.com> wrote:
>
> remote
> so
> real
> you'll
> through
> number.
> helps.
> remote
> there is
> does.
>
>
http://www.cisco.com/univercd/cc/td...t/srst33/srst33
> the
> Can
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