| Wes Sisk 2006-08-22, 1:11 am |
| How are you initiating the blind transfer? Attendant console or some
other CTI app controlling x4000?
Just to clarify - is 7000 a hunt pilot or attendant console pilot point?
What is the dn&partition of your first voice mail port?
Is the cisco Messaging Service activated on any of your CallManager
servers?
Beyond that, you might try MTP required as a workaround.
Unicast me a detailed CCM trace and the calling party number and I
can take a look.
/Wes
On Aug 21, 2006, at 8:21 PM, avaya admin wrote:
Hi -- I haven't posted in this list in a long time. I have an issue
that I can't seem to figure out yet. Scenario on CM 4.1
PSTN ISDN to MGCP GW with CSS-Inhouse to DN 4000 on PT-Inhouse
4000 answers calls and blind tranfers to Hunt pilot 7000 on PT-Inhouse
No answer on hunt pilot 7000 caller gets an engaged tone instead of
Unity Greeting
If 4000 does a supervised transfer, call always works. Blind never works
In Unity I don't see any acitviy in the call viewers or status monitor
when calls is blind transfered.
DNA shows that Gateways has acess to the hunt pilot and VM.
I played with maximun hunt timer on hunt pilots config but didnt' work
(tried 20 seconds)
Any tips on where to start?
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