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Home > Archive > Voice over IP Cisco > August 2006 > Duplicate Records in CDR
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Duplicate Records in CDR
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| Johan Bloemhard 2006-08-23, 7:12 pm |
| Has anyone seen an instance where CDR will have duplicate records? And
know why the identical records are caused? The only difference is that
they have different IDs such as the globalCallID_callId and
destLegIdentifier, etc.
There is no set rhyme or reason to trigger this and doesn't happen every
time. It happens with internal and external calls.
I've attached two rows from CDR that illustrate this. It makes it hard
to troubleshoot a call if there are a number of identical records in
CDR. I'm also wondering what side effects this is having and what's
causing this? Could be part of a bigger underlying issue...
Current Setup
Publisher/Subscriber
CCM 4.1
Gateway Mode: H.323
TIA
Johan Bloemhard
Senior Information Technology Specialist
___________________________________
Silver Falls School District 4J
802 Schlador Street
Silverton, OR 97381
w: 503.873.6331
______________________
Disclaimer: This message may be legally privileged and/or is intended only for the use of the addressee(s). The content and views expressed in this email may represent the views of the sender and not those of Silver Falls School District.
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| Wes Sisk 2006-08-24, 1:11 am |
| Johan,
The values re-init when CM restarts, so they are not guaranteed to be
unique or even correspond to the same call.
CSCec34834 documents and attempt to improve this behavior.
/Wes
On Aug 23, 2006, at 7:04 PM, Johan Bloemhard wrote:
Has anyone seen an instance where CDR will have duplicate records?
And know why the identical records are caused? The only difference
is that they have different IDs such as the globalCallID_callId and
destLegIdentifier, etc.
There is no set rhyme or reason to trigger this and doesn’t happen
every time. It happens with internal and external calls.
I’ve attached two rows from CDR that illustrate this. It makes it
hard to troubleshoot a call if there are a number of identical
records in CDR. I’m also wondering what side effects this is having
and what’s causing this? Could be part of a bigger underlying issue…
Current Setup
Publisher/Subscriber
CCM 4.1
Gateway Mode: H.323
TIA
Johan Bloemhard
Senior Information Technology Specialist
___________________________________
Silver Falls School District 4J
802 Schlador Street
Silverton, OR 97381
w: 503.873.6331
Disclaimer: This message may be legally privileged and/or is intended
only for the use of the addressee(s). The content and views expressed
in this email may represent the views of the sender and not those of
Silver Falls School District.
<Duplicate CDR Record Example.xls>
________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
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| Lelio Fulgenzi 2006-08-24, 1:11 am |
| The bug's status is resolved. Does this mean it's going to stay as is? You mention an 'attempt to improve this behaviour', just wondering what that might be.
----- Original Message -----
From: Wes Sisk
To: Johan Bloemhard
Cc: cisco-voip@puck.nether.net
Sent: Wednesday, August 23, 2006 9:50 PM
Subject: Re: [cisco-voip] Duplicate Records in CDR
Johan,
The values re-init when CM restarts, so they are not guaranteed to be unique or even correspond to the same call.
CSCec34834 documents and attempt to improve this behavior.
/Wes
On Aug 23, 2006, at 7:04 PM, Johan Bloemhard wrote:
Has anyone seen an instance where CDR will have duplicate records? And know why the identical records are caused? The only difference is that they have different IDs such as the globalCallID_callId and destLegIdentifier, etc.
There is no set rhyme or reason to trigger this and doesn’t happen every time. It happens with internal and external calls.
I’ve attached two rows from CDR that illustrate this. It makes it hard to troubleshoot a call if there are a number of identical records in CDR. I’m also wondering what side effects this is having and what’s causing this? Could be part of a bigger underlying issue…
Current Setup
Publisher/Subscriber
CCM 4.1
Gateway Mode: H.323
TIA
Johan Bloemhard
Senior Information Technology Specialist
___________________________________
Silver Falls School District 4J
802 Schlador Street
Silverton, OR 97381
w: 503.873.6331
------------------------------------------------------------------------------
Disclaimer: This message may be legally privileged and/or is intended only for the use of the addressee(s). The content and views expressed in this email may represent the views of the sender and not those of Silver Falls School District.
<Duplicate CDR Record Example.xls>
________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
------------------------------------------------------------------------------
________________________________________
_______
cisco-voip mailing list
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https://puck.nether.net/mailman/listinfo/cisco-voip
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