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Author Issue with Meetme number and Conf Bridge
Nathan Reeves

2006-08-30, 7:11 am

Hitting my head against the wall on this one. If anyone has any
suggestions, I'd love to know about them. Scenario as follows:

Have a Meetme number that's been in use without issue. Had a report
this morning that it is giving a fast busy when trying to setup a
meetme conf via a phone. I setup a phone as per the site (It's remote
to me) and found the same issue. If I go one number down, things
work. Eg, meetme number is 9599 which doesn't work, 9598 does work.
The meetme number range is setup as 959[6-9] in CCM.

Things I've checked / done:
- The route plan report to make sure no-one has used this number.
The report only shows it in use in the meetme number range.
- Run the number through DNA and I get it marked as a Meetme number.
- Reset the dspfarm on the router that hosts the CFB
- Reset the CFB from the CCM Admin pages.
- Checked all CFB's we have running via perfmon and no-one has any
open meetme conferences in operation.
- No route patterns or translation patterns include this number pattern.
- Deleted the meetme range and set it up again.
- Done a debug isdn q931 on the site's voice router and haven't
seen it try and call out when I dial 9599.
- Checked open bugs against our running version [CCM4.1(3)sr3a] and
found nothing I can see which is related.

The only notable item is that if I dial the 9599 number from a phone
without trying a meetme setup, I get "Your call could not be completed
as dialled....". If I dial 9598 (which works as a meetme) I just get
a straight fast busy.

I tries a trace without much luck. Can see the call being made into
9699 but can't see a reason for denial at the CFB end. I may have the
trace parameters setup wrong.

No changes (that I know of) have been made that might cause this issue.

Any suggestions welcome.

Cheers
Aman Chugh

2006-08-30, 1:11 pm

Nathan,

Can u get a detailed ccm trace going for this failed call.or trying
recreating this DN in callmanager ,that is just this particular # delete it
and recreate it in callmanager and see if it works.

Aman


On 8/30/06, Nathan Reeves <nathan.a.reeves@gmail.com> wrote:
>
> Hitting my head against the wall on this one. If anyone has any
> suggestions, I'd love to know about them. Scenario as follows:
>
> Have a Meetme number that's been in use without issue. Had a report
> this morning that it is giving a fast busy when trying to setup a
> meetme conf via a phone. I setup a phone as per the site (It's remote
> to me) and found the same issue. If I go one number down, things
> work. Eg, meetme number is 9599 which doesn't work, 9598 does work.
> The meetme number range is setup as 959[6-9] in CCM.
>
> Things I've checked / done:
> - The route plan report to make sure no-one has used this number.
> The report only shows it in use in the meetme number range.
> - Run the number through DNA and I get it marked as a Meetme number.
> - Reset the dspfarm on the router that hosts the CFB
> - Reset the CFB from the CCM Admin pages.
> - Checked all CFB's we have running via perfmon and no-one has any
> open meetme conferences in operation.
> - No route patterns or translation patterns include this number pattern.
> - Deleted the meetme range and set it up again.
> - Done a debug isdn q931 on the site's voice router and haven't
> seen it try and call out when I dial 9599.
> - Checked open bugs against our running version [CCM4.1(3)sr3a] and
> found nothing I can see which is related.
>
> The only notable item is that if I dial the 9599 number from a phone
> without trying a meetme setup, I get "Your call could not be completed
> as dialled....". If I dial 9598 (which works as a meetme) I just get
> a straight fast busy.
>
> I tries a trace without much luck. Can see the call being made into
> 9699 but can't see a reason for denial at the CFB end. I may have the
> trace parameters setup wrong.
>
> No changes (that I know of) have been made that might cause this issue.
>
> Any suggestions welcome.
>
> Cheers
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>


Wes Sisk

2006-08-30, 1:11 pm

I like CSCeb74323. This one gave us a fit for a couple years until we
finally happened on the right data set.

/Wes

Nathan Reeves wrote:
> Hitting my head against the wall on this one. If anyone has any
> suggestions, I'd love to know about them. Scenario as follows:
>
> Have a Meetme number that's been in use without issue. Had a report
> this morning that it is giving a fast busy when trying to setup a
> meetme conf via a phone. I setup a phone as per the site (It's remote
> to me) and found the same issue. If I go one number down, things
> work. Eg, meetme number is 9599 which doesn't work, 9598 does work.
> The meetme number range is setup as 959[6-9] in CCM.
>
> Things I've checked / done:
> - The route plan report to make sure no-one has used this number.
> The report only shows it in use in the meetme number range.
> - Run the number through DNA and I get it marked as a Meetme number.
> - Reset the dspfarm on the router that hosts the CFB
> - Reset the CFB from the CCM Admin pages.
> - Checked all CFB's we have running via perfmon and no-one has any
> open meetme conferences in operation.
> - No route patterns or translation patterns include this number pattern.
> - Deleted the meetme range and set it up again.
> - Done a debug isdn q931 on the site's voice router and haven't
> seen it try and call out when I dial 9599.
> - Checked open bugs against our running version [CCM4.1(3)sr3a] and
> found nothing I can see which is related.
>
> The only notable item is that if I dial the 9599 number from a phone
> without trying a meetme setup, I get "Your call could not be completed
> as dialled....". If I dial 9598 (which works as a meetme) I just get
> a straight fast busy.
>
> I tries a trace without much luck. Can see the call being made into
> 9699 but can't see a reason for denial at the CFB end. I may have the
> trace parameters setup wrong.
>
> No changes (that I know of) have been made that might cause this issue.
>
> Any suggestions welcome.
>
> Cheers
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>

Nathan Reeves

2006-08-30, 1:11 pm

Any ideas if this affects particular meetme numbers or is it a system
wide meetme issue (eg no meetme's work)?

Thanks for the pointer. I missed this one when searching the bug toolkit.

As a side, I ran a trace before leaving work but need to run some more
tomorrow. With a working meetme I see 'UnicastBridgeControl' lines,
with a non-working meetme I just see lines like
'DeviceManager::convertScmStringToRWCStr
ing BUSY_IDLE_STATUS' kick in.
More trace fun tomorrow I think.

Cheers

On 8/30/06, Wes Sisk <wsisk@cisco.com> wrote:
> I like CSCeb74323. This one gave us a fit for a couple years until we
> finally happened on the right data set.
>
> /Wes
>

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