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Author IP Communicator with Checkpoint Client
Ortiz, Carlos

2006-08-31, 1:11 pm

Has anyone worked on setting up IP Communicator with VPN clients? We
have A PPTP VPN solution that IP Communicator works fine through.
However, when using the preferred Checkpoint SecureClient to VPN to our
network and run IP communicator we have a one way voice issue. Voice is
heard by person internally but person on the VPN connection can not hear
the internal user. I have my firewall admin looking into this but
curious if anyone else has come across this issue.



Carlos


Johan Bloemhard

2006-08-31, 1:11 pm

I had similar symptoms. If you look at the call statistics on the IP
communicator, are you getting receiver packets? Mine was a difference
in vlans that the gateway was registered on. For instance, the traffic
couldn't get from the 2801 to the VPN server, but VPN server traffic
could get to the 2801.



Not too helpful but maybe a place to start looking. Try pinging the IP
of the non-working from the g/w and vice versa.



Johan Bloemhard
Senior Information Technology Specialist
___________________________________
Silver Falls School District 4J
802 Schlador Street
Silverton, OR 97381
w: 503.873.6331

________________________________

From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Ortiz, Carlos
Sent: Thursday, August 31, 2006 8:51 AM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] IP Communicator with Checkpoint Client



Has anyone worked on setting up IP Communicator with VPN clients? We
have A PPTP VPN solution that IP Communicator works fine through.
However, when using the preferred Checkpoint SecureClient to VPN to our
network and run IP communicator we have a one way voice issue. Voice is
heard by person internally but person on the VPN connection can not hear
the internal user. I have my firewall admin looking into this but
curious if anyone else has come across this issue.



Carlos


______________________
Disclaimer: This message may be legally privileged and/or is intended only for the use of the addressee(s). The content and views expressed in this email may represent the views of the sender and not those of Silver Falls School District.


Ortiz, Carlos

2006-08-31, 1:11 pm

What kind of VPN server and client?



________________________________

From: Johan Bloemhard [mailto:bloemhard_johan@silverfalls.k12.or.us]
Sent: Thursday, August 31, 2006 12:30 PM
To: Ortiz, Carlos; cisco-voip@puck.nether.net
Subject: RE: [cisco-voip] IP Communicator with Checkpoint Client



I had similar symptoms. If you look at the call statistics on the IP
communicator, are you getting receiver packets? Mine was a difference
in vlans that the gateway was registered on. For instance, the traffic
couldn't get from the 2801 to the VPN server, but VPN server traffic
could get to the 2801.



Not too helpful but maybe a place to start looking. Try pinging the IP
of the non-working from the g/w and vice versa.



Johan Bloemhard
Senior Information Technology Specialist
___________________________________
Silver Falls School District 4J
802 Schlador Street
Silverton, OR 97381
w: 503.873.6331

________________________________

From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Ortiz, Carlos
Sent: Thursday, August 31, 2006 8:51 AM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] IP Communicator with Checkpoint Client



Has anyone worked on setting up IP Communicator with VPN clients? We
have A PPTP VPN solution that IP Communicator works fine through.
However, when using the preferred Checkpoint SecureClient to VPN to our
network and run IP communicator we have a one way voice issue. Voice is
heard by person internally but person on the VPN connection can not hear
the internal user. I have my firewall admin looking into this but
curious if anyone else has come across this issue.



Carlos

________________________________

Disclaimer: This message may be legally privileged and/or is intended
only for the use of the addressee(s). The content and views expressed in
this email may represent the views of the sender and not those of Silver
Falls School District.


Wes Sisk

2006-08-31, 7:12 pm

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