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Author MOH drop folder issue in callmanager
James Grace

2006-09-05, 1:12 pm

For some reason im having issue with drop mp3 or wav files into the
dropaudiosoucehere dir on callmanager. I may be doing something wrong here.
First thig is when I drop on the pub nothing happens. Secondly I have 2
wav. Files I drop 1 in the subscribers folder and it works but when I drop
the other file it does nothing. The 2 wav file are the same size, format
etc. They are 2 different wav files. Ive rebooted both server and check
the translater service on both pub and sub



James D. Grace

CCNP CCNA MCSE MCSA

Digitel Corporation

System Engineer / Professional Svc.

MSN messenger ID: jgrace29@hotmail.com

Mac IChat ID: jgrace29@mac.com






Mike Mike

2006-09-05, 1:12 pm

A former peer of mine discovered a similar if not duplicate issue. Here is a
copy of the info he provided:

Scenario:



User drops a wav file or mp3 into the DropMoHFilesHere directory and it just
sits there, it will not convert…



Problem:



File is not inheriting permissions from parent directory and you get an
'file access denied' in the traces… Even though 'Allow inheritable
permissions from parent to propagate to this object' is checked on the
parent directory.



Solution:



Right click on the file in question, go to properties, click the security
tab, click add, sort by name of account and add these accounts to the file
permissions: CCMCDR, CCMService, CCMServiceRW and CCMUser. When you hit
apply, the file will disappear… If not, give each of these accounts full
control.


Hope this helps!

Mike

On 9/5/06, James Grace <jgrace@digitel.net> wrote:
>
> For some reason im having issue with drop mp3 or wav files into the
> dropaudiosoucehere dir on callmanager. I may be doing something wrong
> here. First thig is when I drop on the pub nothing happens. Secondly I
> have 2 wav. Files I drop 1 in the subscribers folder and it works but when I
> drop the other file it does nothing. The 2 wav file are the same size,
> format etc. They are 2 different wav files. Ive rebooted both server and
> check the translater service on both pub and sub
>
>
>
> James D. Grace
>
> CCNP CCNA MCSE MCSA
>
> Digitel Corporation
>
> System Engineer / Professional Svc.
>
> MSN messenger ID: jgrace29@hotmail.com
>
> Mac IChat ID: jgrace29@mac.com
>
>
>
>
>
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
>


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