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sip phone cannot reset to factory defaults

Anthony Kouloglou

2006-09-13, 7:11 am

Hi,
cisco depot has send me some 7960 phones to do some lab tests.
The phone has sip image (POS3-06-2-00) and **# does not unlock the
network config menu to change the static settings that it has.
Also, i tried pressing # as it boots but nothing happens!! It boots
correctly!!!
Any ideas?