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Home > Archive > Voice over IP Cisco > September 2006 > How to find a phone by serial number?
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How to find a phone by serial number?
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| Mike Armstrong 2006-09-20, 7:12 pm |
| TAC tracks all products by serial number, but CCM tracks phones by MAC (in
the form SEP<MAC> device name), and never, it seems, the twain shall meet.
Does anyone have a way of locating a phone by serial number, other than
manually maintaining a SN/MAC translation table somewhere? Is the SN stored
in the Publisher SQL database somewhere?
Mike Armstrong
UF/IFAS CREC
Lake Alfred, FL
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| Stu Packett 2006-09-21, 1:11 am |
| Mike:
We purchased "Phone Scan Tool" from CMReports.com and used it once and
it worked just fine. This maybe something you probably want to purchase
for $49.00 US.
-----Original Message-----
From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Mike Armstrong
Sent: Wednesday, September 20, 2006 1:32 PM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] How to find a phone by serial number?
TAC tracks all products by serial number, but CCM tracks phones by MAC
(in the form SEP<MAC> device name), and never, it seems, the twain shall
meet.
Does anyone have a way of locating a phone by serial number, other than
manually maintaining a SN/MAC translation table somewhere? Is the SN
stored in the Publisher SQL database somewhere?
Mike Armstrong
UF/IFAS CREC
Lake Alfred, FL
________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
| |
| Brian Henry 2006-09-21, 1:11 am |
| The SN come from the phone itself and not CCM. Here is a link to a vendor that has a tool for what you are trying to accomplish.
http://www.syn-apps.net/About.aspx
Brian
________________________________
From: cisco-voip-bounces@puck.nether.net on behalf of Mike Armstrong
Sent: Wed 9/20/2006 4:32 PM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] How to find a phone by serial number?
TAC tracks all products by serial number, but CCM tracks phones by MAC (in
the form SEP<MAC> device name), and never, it seems, the twain shall meet.
Does anyone have a way of locating a phone by serial number, other than
manually maintaining a SN/MAC translation table somewhere? Is the SN stored
in the Publisher SQL database somewhere?
Mike Armstrong
UF/IFAS CREC
Lake Alfred, FL
________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
| |
| Wes Sisk 2006-09-21, 7:11 pm |
| the phone s/n is available on the web page hosted out of the phone. you
can get script happy, or use the PERL mod candace sent out to this list
earlier, or pickup one of the commercial apps.
/Wes
Mike Armstrong wrote:
> TAC tracks all products by serial number, but CCM tracks phones by MAC (in
> the form SEP<MAC> device name), and never, it seems, the twain shall meet.
> Does anyone have a way of locating a phone by serial number, other than
> manually maintaining a SN/MAC translation table somewhere? Is the SN stored
> in the Publisher SQL database somewhere?
>
> Mike Armstrong
> UF/IFAS CREC
> Lake Alfred, FL
>
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
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