Voice over IP Cisco - Unity integration Lotus Domino: cannot complete call

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Author Unity integration Lotus Domino: cannot complete call
Ruben Montes \(EU\)

2006-09-21, 7:11 am

Hello,

When a subscriber tries to connect to the Unity Voice Mail System, after
the password introduction the unity play a message saying that the
system is temporally down and cannot complete the call.



Error in windows event viewer:

Source: CiscoUnity_ConvSubscrib

Event ID: 119

Description:

An unexpected error has occured while a subscriber is on the phone with
Unity. This can potentially result in the subscriber hearing the
failsafe conversation. Technical details are -
IAvDohMailUser::Get(AVP_MAIL_SERVER) returned [0x8004010f] on line 3696
of file e:\Views\cs_CU4.0.4.221\un_Conv1\Scripted\ConvSub\SubSignIn.cpp.

I'm also having in the Eventviewer an error every 5 minutes:
CiscoUnity_MALLn.

I have read somewhere that is related with a problem to access the mail
store located in the Domino.

Have anyone faced this problem?

Thanks in advance,

Ruben
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