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Home > Archive > Voice over IP Cisco > September 2006 > CallManager & IVR TCL script
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CallManager & IVR TCL script
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| Evi Pekou 2006-09-25, 1:11 pm |
| Hi,
Is it possible to integrate IOS TCL scripts with CallManager?
I have a CCM 4.1 installation and we need to add some welcome messages
depending on the number dialed by the customer.
Can we implement this using TCL scripts or do I need the IVR application?
Thanks,
Evi.
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| Ryan Ratliff 2006-09-25, 1:11 pm |
| There are several different ways to do this.
You can use IPCC Express, Unity, or even a TCL script on an H.323 router.
For the router if you want to intercept calls before they ever reach CM you
will have to use H.323.
It really depends on your comfort level and what products are available to
you.
-Ryan
-----Original Message-----
From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Evi Pekou
Sent: Monday, September 25, 2006 9:37 AM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] CallManager & IVR TCL script
Hi,
Is it possible to integrate IOS TCL scripts with CallManager?
I have a CCM 4.1 installation and we need to add some welcome messages
depending on the number dialed by the customer.
Can we implement this using TCL scripts or do I need the IVR application?
Thanks,
Evi.
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