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Author Re: Issues with some calls into unity after user
Aman Chugh

2006-09-29, 7:11 am

Nathan, It looks to be Gw or ccm issue if no error getting generated on
Unity app log.Detailed ccm trace along with gw config can shed more light
into this.


Aman


On 9/29/06, Nathan Reeves <nathan.a.reeves@gmail.com> wrote:
>
> I've been running a unity port status monitor and I see the * come
> through on PSTN. It then steps through the cde scripts, but seems to
> just drop through the script after the * keypress.
>
> Running MGCP and E1's on all gateways. No events on the Unity App
> Log. I'll start doing the debugs on the router.
>
> A failed log looks like:
>
> "13","2006/09/29","16:37:44","Conv","Call answered if needed"
> "13","2006/09/29","16:37:44","Disp","Playing greeting for Call
> Handler: Opening Greeting"
> "13","2006/09/29","16:37:44","Appl","phgreeting"
> "13","2006/09/29","16:37:55","Conv","DTMF [*]"
> "13","2006/09/29","16:37:55","Conv","Event NULL"
> "13","2006/09/29","16:37:55","Conv","State -
> d:\commserver\localize\scripts\phgreetin
g.cde!Play_BailAtGreeting"
> "13","2006/09/29","16:37:55","Conv","Event NULL"
> "13","2006/09/29","16:37:55","Appl","subsignin"
> "13","2006/09/29","16:37:55","Disp","Subscriber Sign-In"
> "13","2006/09/29","16:37:55","Conv","State -
> d:\commserver\localize\scripts\subsignin
.cde!AnswerPhone"
> "13","2006/09/29","16:37:55","Conv","Event is [TrueEvent]"
> "13","2006/09/29","16:37:55","Conv","State -
> d:\commserver\localize\scripts\subsignin
.cde!EnableEnrollment"
> "13","2006/09/29","16:37:55","Conv","Event is [TrueEvent]"
> "13","2006/09/29","16:37:55","Conv","State -
> d:\commserver\localize\scripts\subsignin
.cde!LoginUserWithIDAndPassword"
> "13","2006/09/29","16:37:55","Appl","-->SubAuthenticate"
> "13","2006/09/29","16:37:55","Conv","State -
>
> d:\commserver\localize\scripts\subauthen
ticate.cde!GetIDFromUserInitialize"
> "13","2006/09/29","16:37:55","Conv","Event NULL"
> "13","2006/09/29","16:37:55","Conv","State -
> d:\commserver\localize\scripts\subauthen
ticate.cde!GetReadyForIDFromUser"
> "13","2006/09/29","16:37:55","Conv","Event NULL"
> "13","2006/09/29","16:37:55","Conv","State -
> d:\commserver\localize\scripts\subauthen
ticate.cde!GetIDFromUser"
> "13","2006/09/29","16:37:55","Conv","Event is [TTStarEvent]"
> "13","2006/09/29","16:37:55","Conv","State -
> d:\commserver\localize\scripts\subauthen
ticate.cde!Goodbye"
> "13","2006/09/29","16:37:55","Conv","Event NULL"
> "13","2006/09/29","16:37:55","Conv","State -
> d:\commserver\localize\scripts\subauthen
ticate.cde!GoodbyeGone"
> "13","2006/09/29","16:37:55","Conv","Event is [HangupEvent]"
> "13","2006/09/29","16:37:55","Appl","<--SubAuthenticate"
> "13","2006/09/29","16:37:55","Conv","Event is [HangupEvent]"
>
> A Successful * keypress looks like:
>
> -----------------------------------------------------------------------------------------------
> "12","2006/09/29","16:30:01","Conv","Call answered if needed"
> "12","2006/09/29","16:30:01","Disp","Playing greeting for Call
> Handler: Opening Greeting"
> "12","2006/09/29","16:30:01","Appl","phgreeting"
> "12","2006/09/29","16:30:10","Conv","DTMF [*]"
> "12","2006/09/29","16:30:10","Conv","Event NULL"
> "12","2006/09/29","16:30:10","Conv","State -
> d:\commserver\localize\scripts\phgreetin
g.cde!Play_BailAtGreeting"
> "12","2006/09/29","16:30:10","Conv","Event NULL"
> "12","2006/09/29","16:30:10","Appl","subsignin"
> "12","2006/09/29","16:30:10","Disp","Subscriber Sign-In"
> "12","2006/09/29","16:30:10","Conv","State -
> d:\commserver\localize\scripts\subsignin
.cde!AnswerPhone"
> "12","2006/09/29","16:30:10","Conv","Event is [TrueEvent]"
> "12","2006/09/29","16:30:10","Conv","State -
> d:\commserver\localize\scripts\subsignin
.cde!EnableEnrollment"
> "12","2006/09/29","16:30:10","Conv","Event is [TrueEvent]"
> "12","2006/09/29","16:30:10","Conv","State -
> d:\commserver\localize\scripts\subsignin
.cde!LoginUserWithIDAndPassword"
> "12","2006/09/29","16:30:10","Appl","-->SubAuthenticate"
> "12","2006/09/29","16:30:10","Conv","State -
>
> d:\commserver\localize\scripts\subauthen
ticate.cde!GetIDFromUserInitialize"
> "12","2006/09/29","16:30:10","Conv","Event is [TrueEvent]"
> "12","2006/09/29","16:30:10","Conv","State -
> d:\commserver\localize\scripts\subauthen
ticate.cde!CheckSignInCallerID"
> "12","2006/09/29","16:30:10","Disp","Check for Cross-Box Login"
> "12","2006/09/29","16:30:10","Conv","Event is [FalseEvent]"
> "12","2006/09/29","16:30:10","Conv","State -
> d:\commserver\localize\scripts\subauthen
ticate.cde!GetReadyForIDFromUser"
> "12","2006/09/29","16:30:10","Conv","Event NULL"
> "12","2006/09/29","16:30:10","Conv","State -
> d:\commserver\localize\scripts\subauthen
ticate.cde!GetIDFromUser"
> "12","2006/09/29","16:30:21","Appl","-->ConvUtilsNoEntry"
> "12","2006/09/29","16:30:21","Conv","State -
> d:\commserver\localize\scripts\convutils
noentry.cde!NoEntry"
> "12","2006/09/29","16:30:21","Conv","Event is [HangupEvent]"
> "12","2006/09/29","16:30:21","Appl","<--ConvUtilsNoEntry"
> "12","2006/09/29","16:30:21","Conv","Event is [HangupEvent]"
> "12","2006/09/29","16:30:21","Appl","<--SubAuthenticate"
> "12","2006/09/29","16:30:21","Conv","Event is [HangupEvent]"
>
> On 9/29/06, Aman Chugh <aman.chugh@gmail.com> wrote:
> not
> port
> unity
>


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