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Home > Archive > Voice over IP Cisco > January 2007 > Block or reroute call based on incoming number
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Block or reroute call based on incoming number
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|
| Rhodes, Geoff 2007-01-30, 1:11 pm |
| Our receptionists keep getting calls from "402-930-3659", which turns
out is a Mailing List company out of Canada.. She has asked them
several times to not call us and to take us off their list. Yesterday
they called so many time they were taking up 5 lines on the the
Attendant Console.
I know someone has asked before, but is there any way to either block
(drop) the call or simply route them directly to a Unity mailbox where
we can play a message to them?
Thanks in advance.
Geoff Rhodes
Director, Information Technology
Robinson, Bradshaw & Hinson, P.A.
704 / 377-8188
grhodes@rbh.com
| |
| Voll, Scott 2007-01-30, 1:11 pm |
| I've never done it, but from previous post, I believe the only way to do
it is with a H323 gateway. Are you h323 or MGCP?
Scott
________________________________
From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Rhodes, Geoff
Sent: Tuesday, January 30, 2007 7:50 AM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] Block or reroute call based on incoming number
Our receptionists keep getting calls from "402-930-3659", which turns
out is a Mailing List company out of Canada.. She has asked them
several times to not call us and to take us off their list. Yesterday
they called so many time they were taking up 5 lines on the the
Attendant Console.
I know someone has asked before, but is there any way to either block
(drop) the call or simply route them directly to a Unity mailbox where
we can play a message to them?
Thanks in advance.
Geoff Rhodes
Director, Information Technology
Robinson, Bradshaw & Hinson, P.A.
704 / 377-8188
grhodes@rbh.com
| |
| Paul Choi 2007-01-30, 1:11 pm |
|
--- "Rhodes, Geoff" <GRhodes@rbh.com> wrote:
> Our receptionists keep getting calls from
> "402-930-3659", which turns
> out is a Mailing List company out of Canada.. She
> has asked them
> several times to not call us and to take us off
> their list. Yesterday
> they called so many time they were taking up 5 lines
> on the the
> Attendant Console.
The easiest way I can think of remedying this pest
caller would be to use voice translation rules on the
gateway that is receiving these calls. You can route
the caller directly to your voicemail pilot or perhaps
something else a little more nefarious. ;)
________________________________________
________________________________________
____
Get your own web address.
Have a HUGE year through Yahoo! Small Business.
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| |
|
| I usually block incoming calls on my h323 gateways:
!
voice translation-rule 1
rule 1 reject /4029303659/
!
!
voice translation-profile call_block
translate calling 1
!
!
dial-peer voice XXXX pots (inbound dialpeer from pots)
call-block translation-profile incoming call_block
!
!
Rhodes, Geoff wrote:
> Our receptionists keep getting calls from "402-930-3659", which turns
> out is a Mailing List company out of Canada.. She has asked them
> several times to not call us and to take us off their list. Yesterday
> they called so many time they were taking up 5 lines on the the
> Attendant Console.
>
> I know someone has asked before, but is there any way to either block
> (drop) the call or simply route them directly to a Unity mailbox where
> we can play a message to them?
>
> Thanks in advance.
>
> Geoff Rhodes
> Director, Information Technology
> Robinson, Bradshaw & Hinson, P.A.
> 704 / 377-8188
> grhodes@rbh.com <mailto:grhodes@rbh.com>
>
> ------------------------------------------------------------------------
>
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
| |
| Lelio Fulgenzi 2007-01-30, 1:11 pm |
| We were getting calls from a travel agent marketting firm on our backup 1FLs.
Well, I just looked at the attendant and said "watch this"
I basically made the poor person on the other side wet themself after explaining to them that this range of numbers was used for emergencies only, and by calling them they trigger emergency services across our organization and that i have to file a police report with both local and state (they wouldn't understand provincial) police. i asked their name, etc, blah blah blah and said there's no way in hell we could wait for the month that it takes to get the number of the list and that it has to be taken off now.
the attendant couldn't hold her laughter in. but at least we stopped getting calls.
--------------------------------------------------------------------------------
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * university of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
....there's no such thing as a bad timbit...
----- Original Message -----
From: Voll, Scott
To: Rhodes, Geoff ; cisco-voip@puck.nether.net
Sent: Tuesday, January 30, 2007 11:10 AM
Subject: Re: [cisco-voip] Block or reroute call based on incoming number
I've never done it, but from previous post, I believe the only way to do it is with a H323 gateway. Are you h323 or MGCP?
Scott
------------------------------------------------------------------------------
From: cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Rhodes, Geoff
Sent: Tuesday, January 30, 2007 7:50 AM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] Block or reroute call based on incoming number
Our receptionists keep getting calls from "402-930-3659", which turns out is a Mailing List company out of Canada.. She has asked them several times to not call us and to take us off their list. Yesterday they called so many time they were taking up 5 lines on the the Attendant Console.
I know someone has asked before, but is there any way to either block (drop) the call or simply route them directly to a Unity mailbox where we can play a message to them?
Thanks in advance.
Geoff Rhodes
Director, Information Technology
Robinson, Bradshaw & Hinson, P.A.
704 / 377-8188
grhodes@rbh.com
------------------------------------------------------------------------------
________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
| |
| Vince Loschiavo 2007-01-30, 1:11 pm |
| How about on MGCP gateways?
Regards,
Vince Loschiavo
Senior cisco Engineer
DATACORP
7862821164
Sent via blackberry from T-Mobile
-----Original Message-----
From: Pete <pfabian@telesphereltd.com>
Date: Tue, 30 Jan 2007 10:07:04
To:"Rhodes, Geoff" <GRhodes@rbh.com>
Cc:cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Block or reroute call based on incoming number
I usually block incoming calls on my h323 gateways:
!
voice translation-rule 1
rule 1 reject /4029303659/
!
!
voice translation-profile call_block
translate calling 1
!
!
dial-peer voice XXXX pots (inbound dialpeer from pots)
call-block translation-profile incoming call_block
!
!
Rhodes, Geoff wrote:
> Our receptionists keep getting calls from "402-930-3659", which turns
> out is a Mailing List company out of Canada.. She has asked them
> several times to not call us and to take us off their list. Yesterday
> they called so many time they were taking up 5 lines on the the
> Attendant Console.
>
> I know someone has asked before, but is there any way to either block
> (drop) the call or simply route them directly to a Unity mailbox where
> we can play a message to them?
>
> Thanks in advance.
>
> Geoff Rhodes
> Director, Information Technology
> Robinson, Bradshaw & Hinson, P.A.
> 704 / 377-8188
> grhodes@rbh.com <mailto:grhodes@rbh.com>
>
> ------------------------------------------------------------------------
>
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
| |
| Lelio Fulgenzi 2007-01-30, 1:11 pm |
| no luck on MGCP gateways without using something like IPCCx or something like that. as far as i know.
--------------------------------------------------------------------------------
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * university of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
....there's no such thing as a bad timbit...
----- Original Message -----
From: Vince Loschiavo
To: Pete ; cisco-voip-bounces@puck.nether.net ; Rhodes, Geoff
Cc: cisco-voip@puck.nether.net
Sent: Tuesday, January 30, 2007 12:11 PM
Subject: Re: [cisco-voip] Block or reroute call based on incoming number
How about on MGCP gateways?
Regards,
Vince Loschiavo
Senior cisco Engineer
DATACORP
7862821164
Sent via blackberry from T-Mobile
-----Original Message-----
From: Pete <pfabian@telesphereltd.com>
Date: Tue, 30 Jan 2007 10:07:04
To:"Rhodes, Geoff" <GRhodes@rbh.com>
Cc:cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Block or reroute call based on incoming number
I usually block incoming calls on my h323 gateways:
!
voice translation-rule 1
rule 1 reject /4029303659/
!
!
voice translation-profile call_block
translate calling 1
!
!
dial-peer voice XXXX pots (inbound dialpeer from pots)
call-block translation-profile incoming call_block
!
!
Rhodes, Geoff wrote:
> Our receptionists keep getting calls from "402-930-3659", which turns
> out is a Mailing List company out of Canada.. She has asked them
> several times to not call us and to take us off their list. Yesterday
> they called so many time they were taking up 5 lines on the the
> Attendant Console.
>
> I know someone has asked before, but is there any way to either block
> (drop) the call or simply route them directly to a Unity mailbox where
> we can play a message to them?
>
> Thanks in advance.
>
> Geoff Rhodes
> Director, Information Technology
> Robinson, Bradshaw & Hinson, P.A.
> 704 / 377-8188
> grhodes@rbh.com <mailto:grhodes@rbh.com>
>
> ------------------------------------------------------------------------
>
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
| |
| Paul Choi 2007-01-30, 1:11 pm |
|
--- Lelio Fulgenzi <lelio@uoguelph.ca> wrote:
> no luck on MGCP gateways without using something
> like IPCCx or something like that. as far as i know.
>
I would guess that even if you are using MGCP on your
gateway, you can still use voice translation rules on
the gateway to block such calls. I could be wrong
however.
I don't see any harm in trying it out though.
Paul
________________________________________
________________________________________
____
We won't tell. Get more on shows you hate to love
(and love to hate): Yahoo! TV's Guilty Pleasures list.
http://tv.yahoo.com/collections/265
| |
| Lelio Fulgenzi 2007-01-30, 1:11 pm |
| that would have to be a router based MGCP gateway then, I don't think there are any chances for 6608s.
--------------------------------------------------------------------------------
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * university of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
....there's no such thing as a bad timbit...
----- Original Message -----
From: Paul Choi
To: cisco-voip-bounces@puck.nether.net
Cc: cisco-voip@puck.nether.net
Sent: Tuesday, January 30, 2007 12:59 PM
Subject: Re: [cisco-voip] Block or reroute call based on incoming number
--- Lelio Fulgenzi <lelio@uoguelph.ca> wrote:
> no luck on MGCP gateways without using something
> like IPCCx or something like that. as far as i know.
>
I would guess that even if you are using MGCP on your
gateway, you can still use voice translation rules on
the gateway to block such calls. I could be wrong
however.
I don't see any harm in trying it out though.
Paul
________________________________________
________________________________________
____
We won't tell. Get more on shows you hate to love
(and love to hate): Yahoo! TV's Guilty Pleasures list.
http://tv.yahoo.com/collections/265
________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
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