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Home > Archive > Voice over IP Cisco > October 2007 > IPCCX 5 JTAPI client
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IPCCX 5 JTAPI client
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| Ed Leatherman 2007-10-11, 1:12 pm |
| Just installed IPCC Express 5 in the lab, and i'm getting an error that the
JTAPI client does not match call manager.. but when i run the resynch
process from the web page like it says, it just gives me a generic error
message saying it failed and to try again. which I do and doesnt help.. also
have tried manually installing after downloading it from CCM plugins page
which didn't work either. Anyone run into a problem like that before?
--
Ed Leatherman
Senior Voice Engineer
West Virginia University
Telecommunications and Network Operations
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| Ted Nugent 2007-10-11, 7:11 pm |
| Theres only a couple of versions of CM/JTAPI supported for UCCX 5 check out
the CRS compatibilty matrix if you haven't allready.
http://www.cisco.com/univercd/cc/td...to/crscomtx.pdf
On 10/11/07, Ed Leatherman <ealeatherman@gmail.com> wrote:
>
> Just installed IPCC Express 5 in the lab, and i'm getting an error that
> the JTAPI client does not match call manager.. but when i run the resynch
> process from the web page like it says, it just gives me a generic error
> message saying it failed and to try again. which I do and doesnt help.. also
> have tried manually installing after downloading it from CCM plugins page
> which didn't work either. Anyone run into a problem like that before?
>
> --
> Ed Leatherman
> Senior Voice Engineer
> West Virginia University
> Telecommunications and Network Operations
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