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Home > Archive > Voice over IP Cisco > October 2007 > Emergency Responder Issue with Inbound Calls?
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Emergency Responder Issue with Inbound Calls?
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| Dark Fiber 2007-10-12, 1:11 pm |
| I have my ER up and working partially it would seem. I have ERL's
defined, and phones placed in them. I have my ELINS and such working
so that when a call goes out the CPN is changed to one of the DID's
and I do reach the correct PSAP.
So far so good.
However, I tested a return call and I have an issue.
Can't seem to reach the user who called 911. I can see the call hit
the gateway so I know its not a telco issue regarding my DIDs.
Kinda thinking it might be a issue with significant digits? Sig
digits on these PRI's are all 4 since they handle our normal DID's as
well for office extensions.
Any thoughts on how to best confirm that sig digits are the issue?
Any insight as to some of the ramifications of adjusting the sig
digits on the gateway and what else would have to be adjusted?
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| Scott Voll 2007-10-12, 1:11 pm |
| I'm about a month ahead of you. and had the same issue
you want your translation pattern to grab the 4 digits coming in and
translate to the 913XXXXXXXXXX. not 913XXXX. That was my fist issue. then
make sure in CER that you still have it 913XXXXXXXXX and prefix remove 913.
I got all confused with this also as I only had 4 digits coming from the
Telco but CER is still expecting 10 digits.
Hope that helps.
Scott
On 10/12/07, Dark Fiber <d4rkf1ber@gmail.com> wrote:
>
> I have my ER up and working partially it would seem. I have ERL's
> defined, and phones placed in them. I have my ELINS and such working
> so that when a call goes out the CPN is changed to one of the DID's
> and I do reach the correct PSAP.
>
> So far so good.
>
> However, I tested a return call and I have an issue.
>
> Can't seem to reach the user who called 911. I can see the call hit
> the gateway so I know its not a telco issue regarding my DIDs.
>
> Kinda thinking it might be a issue with significant digits? Sig
> digits on these PRI's are all 4 since they handle our normal DID's as
> well for office extensions.
>
> Any thoughts on how to best confirm that sig digits are the issue?
> Any insight as to some of the ramifications of adjusting the sig
> digits on the gateway and what else would have to be adjusted?
> ________________________________________
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> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
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