Voice over IP Cisco - Re: External Callers can not leave long voice messages

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Author Re: External Callers can not leave long voice messages
Mohan Pokkali

2007-10-24, 1:12 pm

Hi Pat

They do get the first part of the message. I believe I found the answer from
the URL. I just updated the MGCP Gateway. Let's see if it resolves the
problem. I am conducting extensive testing now.

Thanks for your help.

Mohan

-----Original Message-----
From: Pat Hayes [mailto:pat-cv@wcyv.com]
Sent: 24 October 2007 12:44
To: Mohan Pokkali
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] External Callers can not leave long voice messages
- UCM 6.0.1 Business Edition

Does the called user receive the message with the first however many
seconds? Or do they get nothing? If they get nothing, verify the RTP
path through your network and confirm that MGCP is bound to the
interface that it should be. Packet captures help here. If they do get
the first part of the message, check out:

http://www.ciscotaccc.com/kaidara-a...?case=K88174040

-------- Original Message --------
From: "Mohan Pokkali" <pokkali@gmail.com>
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] External Callers can not leave long voice
messages - UCM 6.0.1 Business Edition
Date: 10/24/2007 5:21 AM

>
>
> Hi All
>
>
>
> Problem: Unity Connection (Part of Business

Edition).
>
>
>
> External callers while leaving voice messages get cut of randomly after
> sometime. There is no pattern. Some get cut off after 30 seconds, some

after
> 35 seconds and some after 1 minute and 20 second. This happens across the
> whole system affecting all users. There is no problem with internal

callers.
>
>
>
>
> Other Information: MGCP Voice Gateway connecting to PSTN.
>
>
>
> Thanks in advance for your help.
>
>
>
> Mohan
>
>
>
>
> ------------------------------------------------------------------------
>
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip

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