Voice over IP Cisco - Castelle Fax Press turn off ECM and Super G3

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Author Castelle Fax Press turn off ECM and Super G3
Jason Aarons \(US\)

2007-10-30, 1:12 am

I had a customer on the phone with Castelle Fax Press technical support
(they don't seem very knowledgeable of their equipment I noticed) and
had an issue escalated to Castelle development who told me they don't
have an option to turn off ECM or set the speed to G3.

Anyone else setup one of their boxes via T1 PRI back to ISR router? I
find it hard to believe they can't turn of ECM or disable Super G3...

Also Castelle is looking at adding T.38 support down the road, seemed to
me they are way behind the times.

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Scott Voll

2007-10-31, 1:11 am

is this a Fax server or a fax machine?

if it's a fax server it might be a fax-relay vs fax-passthrough issue
or VAD on your dial peer.

if fax machine do they even support ECM and Super G3. I've never
heard of Castelle.

Scott

On Oct 29, 2007 7:42 PM, Jason Aarons (US) <jason.aarons@us.didata.com> wrote:
> I had a customer on the phone with Castelle Fax Press technical support
> (they don't seem very knowledgeable of their equipment I noticed) and
> had an issue escalated to Castelle development who told me they don't
> have an option to turn off ECM or set the speed to G3.
>
> Anyone else setup one of their boxes via T1 PRI back to ISR router? I
> find it hard to believe they can't turn of ECM or disable Super G3...
>
> Also Castelle is looking at adding T.38 support down the road, seemed to
> me they are way behind the times.
>
> -----------------------------------------
> Disclaimer:
>
> This e-mail communication and any attachments may contain
> confidential and privileged information and is for use by the
> designated addressee(s) named above only. If you are not the
> intended addressee, you are hereby notified that you have received
> this communication in error and that any use or reproduction of
> this email or its contents is strictly prohibited and may be
> unlawful. If you have received this communication in error, please
> notify us immediately by replying to this message and deleting it
> from your computer. Thank you.
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Kelemen Zoltan

2007-10-31, 7:12 am

A quick googling tells me it's a fax server, and (if it wasn't obvious
from that alone :P) it's max speed is 14,4kbps. So it's definitely not
Super G3 (v.34bis, up to 33.6 kbps). It's not even G3 (v.34, 28.8kbps)

Also, ECM may or may not be supported at all. It's probably not, though.

I'd say, for now, the safest bet anyway is to run with passthrough fax,
don't try to relay it.

regards,
Zoltan

Scott Voll wrote:
> is this a Fax server or a fax machine?
>
> if it's a fax server it might be a fax-relay vs fax-passthrough issue
> or VAD on your dial peer.
>
> if fax machine do they even support ECM and Super G3. I've never
> heard of Castelle.
>
> Scott
>
> On Oct 29, 2007 7:42 PM, Jason Aarons (US) <jason.aarons@us.didata.com> wrote:
>
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>

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