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Home > Archive > Voice over IP Cisco > November 2007 > Solutions for the Hearing Impaired
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Solutions for the Hearing Impaired
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| Micah Bennett 2007-11-05, 1:12 pm |
|
Hello All
Anyone have any experience or advice on call center solutions for the
hearing impaired. We are using cisco Call manager and IPCC Express
premium. Looking for cost effective solution that can integrate with
our new system.
Micah Bennett
Telecommunications Admin
Automated License Systems
3055 Lebanon Rd, Ste 2301
Nashville, TN 37214
Extension: 2357
Office: 615-263-4066
Mobile: 615-207-0318
Email: micah.bennett@als-xtn.com
Website: www.als-xtn.com
The information contained in this email and any attachments is confidentialand may be subject to copyright or other intellectual property protection.If you are not the intended recipient, you are not authorized to use ordisclose this information, and we request that you notify us by reply mailor telephone and delete the original message from your mail system.
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| Scott Voll 2007-11-05, 1:12 pm |
| hearing impaired or Deaf?
we have 7970 with a 1/8 jack to hearing aid cord and that has worked
well for our Hard of hearing persons. but as for Deaf I remember a
TTY app but have no experience with that.
Scott
On Nov 5, 2007 8:33 AM, Micah Bennett <mbennett@als-xtn.com> wrote:
>
>
> Hello All
>
> Anyone have any experience or advice on call center solutions for the
> hearing impaired. We are using cisco Call manager and IPCC Express premium.
> Looking for cost effective solution that can integrate with our new system.
>
> Micah Bennett
>
> Telecommunications Admin
>
> Automated License Systems
>
> 3055 Lebanon Rd, Ste 2301
>
> Nashville, TN 37214
>
> Extension: 2357
>
> Office: 615-263-4066
>
> Mobile: 615-207-0318
>
> Email: micah.bennett@als-xtn.com
>
> Website: www.als-xtn.com
>
>
>
>
>
>
>
>
>
> The information contained in this email and any attachments is confidential
> and may be subject to copyright or other intellectual property protection.
> If you are not the intended recipient, you are not authorized to use or
> disclose this information, and we request that you notify us by reply mail
> or telephone and delete the original message from your mail system.
>
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
| |
| Micah Bennett 2007-11-06, 7:11 pm |
|
We are looking for information regarding the TTY functions. Our call
center needs the ability to communicate with users of TTY machines that
may need to call in for our services.
Micah Bennett
Telecommunications Admin
Automated License Systems
3055 Lebanon Rd, Ste 2301
Nashville, TN 37214
Extension: 2357
Office: 615-263-4066
Mobile: 615-207-0318
Email: micah.bennett@als-xtn.com
Website: www.als-xtn.com
-----Original Message-----
From: Scott Voll [mailto:svoll.voip@gmail.com]
Sent: Monday, November 05, 2007 11:33 AM
To: Micah Bennett
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Solutions for the Hearing Impaired
hearing impaired or Deaf?
we have 7970 with a 1/8 jack to hearing aid cord and that has worked
well for our Hard of hearing persons. but as for Deaf I remember a
TTY app but have no experience with that.
Scott
On Nov 5, 2007 8:33 AM, Micah Bennett <mbennett@als-xtn.com> wrote:
>
>
> Hello All
>
> Anyone have any experience or advice on call center solutions for the
> hearing impaired. We are using cisco Call manager and IPCC Express
premium.
> Looking for cost effective solution that can integrate with our new
system.
>
> Micah Bennett
>
> Telecommunications Admin
>
> Automated License Systems
>
> 3055 Lebanon Rd, Ste 2301
>
> Nashville, TN 37214
>
> Extension: 2357
>
> Office: 615-263-4066
>
> Mobile: 615-207-0318
>
> Email: micah.bennett@als-xtn.com
>
> Website: www.als-xtn.com
>
>
>
>
>
>
>
>
>
> The information contained in this email and any attachments is
confidential
> and may be subject to copyright or other intellectual property
protection.
> If you are not the intended recipient, you are not authorized to use
or
> disclose this information, and we request that you notify us by reply
mail
> or telephone and delete the original message from your mail system.
>
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
The information contained in this email and any attachments is confidential and may be subject to copyright or other intellectual property protection. If you are not the intended recipient, you are not authorized to use or disclose this information, and w
e request that you notify us by reply mail or telephone and delete the original message from your mail system.
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