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Home > Archive > Voice over IP Cisco > November 2007 > Problem wth freeSSHd SFTP backups on CCM 6.0
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| Author |
Problem wth freeSSHd SFTP backups on CCM 6.0
|
|
| Jason Wydra 2007-11-23, 7:11 pm |
| I have a standalone SFTP server running Windows 2000. The server program I'm
using is freeSSHd. When I add the SFTP server as a back-up device it just
hangs up for 5 to 10 minutes and then comes back with "update failed" (no
details). While CCM was hanging I looked at the logs on freeSSHd and I could
see that I got logged in successfully and was granted the SFTP service. Any
ideas what might be happening?
Thanks,
Jason
| |
| Jonathan Charles 2007-11-24, 1:11 pm |
| At the end of the day, you are a tragic victim of Cisco's short-sightedness.
Every Linux server on the planet has a native SFTP server built in, so
those environments and users think this is the coolest thing ever.
For most environments that are running Windows, SFTP is not supported,
so we are forced to use really crappy applications to replicate this
single feature.
The solution is a mass email, phone and scream campaign to Cisco
forcing them to support FTP for the backups.
Which they won't do, because they have caught the Linux religion and
they drank the kool-aid.
Jonathan
On Nov 23, 2007 4:39 PM, Jason Wydra <jasonwydra@gmail.com> wrote:
> I have a standalone SFTP server running Windows 2000. The server program I'm
> using is freeSSHd. When I add the SFTP server as a back-up device it just
> hangs up for 5 to 10 minutes and then comes back with "update failed" (no
> details). While CCM was hanging I looked at the logs on freeSSHd and I could
> see that I got logged in successfully and was granted the SFTP service. Any
> ideas what might be happening?
>
> Thanks,
> Jason
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
| |
|
| Had the same problem but on CCM5 - I couldn't get freeSSHd to work
either. Instead I used freeFTPd which includes freeSSHd and everything
started to work fine. Need to disable welcome banner and logging on
freeFTPd if the transfer speed is too slow.
Jean-Francois Guay, ing.
Consultant Technologies IP - Services Professionnels
Communications Convergentes et Solutions Mobiles
Bell Solutions T.I.C
' 514-391-9698
-----Original Message-----
From: Jonathan Charles [mailto:jonvoip@gmail.com]
Sent: 24 novembre 2007 11:16
To: Jason Wydra
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Problem wth freeSSHd SFTP backups on CCM 6.0
At the end of the day, you are a tragic victim of Cisco's
short-sightedness.
Every Linux server on the planet has a native SFTP server built in, so
those environments and users think this is the coolest thing ever.
For most environments that are running Windows, SFTP is not supported,
so we are forced to use really crappy applications to replicate this
single feature.
The solution is a mass email, phone and scream campaign to Cisco
forcing them to support FTP for the backups.
Which they won't do, because they have caught the Linux religion and
they drank the kool-aid.
Jonathan
On Nov 23, 2007 4:39 PM, Jason Wydra <jasonwydra@gmail.com> wrote:
> I have a standalone SFTP server running Windows 2000. The server
program I'm
> using is freeSSHd. When I add the SFTP server as a back-up device it
just
> hangs up for 5 to 10 minutes and then comes back with "update failed"
(no
> details). While CCM was hanging I looked at the logs on freeSSHd and I
could
> see that I got logged in successfully and was granted the SFTP
service. Any
> ideas what might be happening?
>
> Thanks,
> Jason
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
| |
| Jonathan Charles 2007-11-24, 7:11 pm |
| OK, this is cool... but.
We need to get cisco to support FTP... I don't care if they splay out
a giant warning calling us security heretics, but cisco needs to
support this... backups are failing because there is not a reliable
backup solution for CallManager 5 or 6...
I just checked a customer I installed six months ago... there hasn't
been a backup done since August... why? Because it just stopped
working.
FTP is a reliable protocol and is universally supported...
How do we force Cisco's hand here?
Jonathan
On Nov 24, 2007 1:18 PM, <jean-francois.guay@bell.ca> wrote:
> Had the same problem but on CCM5 - I couldn't get freeSSHd to work
> either. Instead I used freeFTPd which includes freeSSHd and everything
> started to work fine. Need to disable welcome banner and logging on
> freeFTPd if the transfer speed is too slow.
>
>
>
>
> Jean-Francois Guay, ing.
> Consultant Technologies IP - Services Professionnels
> Communications Convergentes et Solutions Mobiles
> Bell Solutions T.I.C
> ' 514-391-9698
>
>
>
> -----Original Message-----
> From: Jonathan Charles [mailto:jonvoip@gmail.com]
> Sent: 24 novembre 2007 11:16
> To: Jason Wydra
> Cc: cisco-voip@puck.nether.net
> Subject: Re: [cisco-voip] Problem wth freeSSHd SFTP backups on CCM 6.0
>
> At the end of the day, you are a tragic victim of Cisco's
> short-sightedness.
>
> Every Linux server on the planet has a native SFTP server built in, so
> those environments and users think this is the coolest thing ever.
>
> For most environments that are running Windows, SFTP is not supported,
> so we are forced to use really crappy applications to replicate this
> single feature.
>
> The solution is a mass email, phone and scream campaign to Cisco
> forcing them to support FTP for the backups.
>
> Which they won't do, because they have caught the Linux religion and
> they drank the kool-aid.
>
>
>
> Jonathan
>
> On Nov 23, 2007 4:39 PM, Jason Wydra <jasonwydra@gmail.com> wrote:
> program I'm
> just
> (no
> could
> service. Any
>
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
| |
| Jason Wydra 2007-11-24, 7:11 pm |
| I wasted about 8 hours trying to get SFTP working with various server
software. I'm going to escalate with cisco because this is ridiculous!! If
my new 6.0 install crashes in the meantime, I'm going to demand cisco come
out and rebuild it from scratch.
On 11/24/07, Jonathan Charles <jonvoip@gmail.com> wrote:
>
> At the end of the day, you are a tragic victim of Cisco's
> short-sightedness.
>
> Every Linux server on the planet has a native SFTP server built in, so
> those environments and users think this is the coolest thing ever.
>
> For most environments that are running Windows, SFTP is not supported,
> so we are forced to use really crappy applications to replicate this
> single feature.
>
> The solution is a mass email, phone and scream campaign to Cisco
> forcing them to support FTP for the backups.
>
> Which they won't do, because they have caught the Linux religion and
> they drank the kool-aid.
>
>
>
> Jonathan
>
> On Nov 23, 2007 4:39 PM, Jason Wydra <jasonwydra@gmail.com> wrote:
> I'm
> just
> (no
> could
> Any
>
| |
| Jason Wydra 2007-11-24, 7:11 pm |
| Like Jonathan said, cisco should at least point us to a supported SFTP
server if they're so stuck on not giving us another option.
On 11/24/07, Jason Wydra <jasonwydra@gmail.com> wrote:
>
> I wasted about 8 hours trying to get SFTP working with various server
> software. I'm going to escalate with cisco because this is ridiculous!! If
> my new 6.0 install crashes in the meantime, I'm going to demand cisco come
> out and rebuild it from scratch.
>
> On 11/24/07, Jonathan Charles <jonvoip@gmail.com> wrote:
>
>
| |
| lelio@uoguelph.ca 2007-11-25, 1:12 am |
| Quoting Jonathan Charles <jonvoip@gmail.com>:
>
> FTP is a reliable protocol and is universally supported...
>
> How do we force Cisco's hand here?
>
tell them that you'll huff and you'll puff and you'll blow their 53
billion dollar* company to the ground if they don't comply.
*52.4 billion in Canadian dollars
but seriously, if you find a way to force their hand, can you ask for
forwarding from secondary lines for me?
| |
| Jason Aarons \(US\) 2007-11-26, 1:12 am |
| I think the mistake was not being able to debug/log the SFTP session,
you have no method to troubleshoot -jason
From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Jason Wydra
Sent: Saturday, November 24, 2007 6:58 PM
To: Jonathan Charles
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Problem wth freeSSHd SFTP backups on CCM 6.0
I wasted about 8 hours trying to get SFTP working with various server
software. I'm going to escalate with cisco because this is ridiculous!!
If my new 6.0 install crashes in the meantime, I'm going to demand Cisco
come out and rebuild it from scratch.
On 11/24/07, Jonathan Charles <jonvoip@gmail.com> wrote:
At the end of the day, you are a tragic victim of Cisco's
short-sightedness.
Every Linux server on the planet has a native SFTP server built in, so
those environments and users think this is the coolest thing ever.
For most environments that are running Windows, SFTP is not supported,
so we are forced to use really crappy applications to replicate this
single feature.
The solution is a mass email, phone and scream campaign to Cisco
forcing themto support FTP for the backups.
Which they won't do, because they have caught the Linux religion and
they drank the kool-aid.
Jonathan
On Nov 23, 2007 4:39 PM, Jason Wydra <jasonwydra@gmail.com> wrote:
> I have a standalone SFTP server running Windows 2000. The server
program I'm
> using is freeSSHd. When I add the SFTP server as a back-up device it
just
> hangs up for 5 to 10 minutes and then comes back with "update failed"
(no
> details). While CCM was hanging I looked at the logs on freeSSHd and I
could
> see that I got logged in successfully and was granted the SFTP
service. Any
> ideas what might be happening?
>
> Thanks,
> Jason
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
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this email or its contents is strictly prohibited and may be
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| |
| Jonathan Charles 2007-11-26, 1:12 am |
| Did you try RTMT to pull logs for the DRS?
Not sure they are there, but that would be the first place I would look.
Jonathan
On Nov 25, 2007 7:27 PM, Jason Aarons (US) <jason.aarons@us.didata.com> wrote:
>
>
>
>
> I think the mistake was not being able to debug/log the SFTP session, you
> have no method to troubleshoot -jason
>
>
>
>
> From: cisco-voip-bounces@puck.nether.net
> [mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Jason Wydra
> Sent: Saturday, November 24, 2007 6:58 PM
> To: Jonathan Charles
>
> Cc: cisco-voip@puck.nether.net
> Subject: Re: [cisco-voip] Problem wth freeSSHd SFTP backups on CCM 6.0
>
>
>
>
>
> I wasted about 8 hours trying to get SFTP working with various server
> software. I'm going to escalate with cisco because this is ridiculous!! If
> my new 6.0 install crashes in the meantime, I'm going to demand cisco come
> out and rebuild it from scratch.
>
>
> On 11/24/07, Jonathan Charles <jonvoip@gmail.com> wrote:
>
> At the end of the day, you are a tragic victim of Cisco's short-sightedness.
>
> Every Linux server on the planet has a native SFTP server built in, so
> those environments and users think this is the coolest thing ever.
>
> For most environments that are running Windows, SFTP is not supported,
> so we are forced to use really crappy applications to replicate this
> single feature.
>
> The solution is a mass email, phone and scream campaign to Cisco
> forcing them to support FTP for the backups.
>
> Which they won't do, because they have caught the Linux religion and
> they drank the kool-aid.
>
>
>
> Jonathan
>
> On Nov 23, 2007 4:39 PM, Jason Wydra <jasonwydra@gmail.com> wrote:
> I'm
> could
> Any
>
>
>
>
> ________________________________
>
>
> Disclaimer: This e-mail communication and any attachments may contain
> confidential and privileged information and is for use by the designated
> addressee(s) named above only. If you are not the intended addressee, you
> are hereby notified that you have received this communication in error and
> that any use or reproduction of this email or its contents is strictly
> prohibited and may be unlawful. If you have received this communication in
> error, please notify us immediately by replying to this message and deleting
> it from your computer. Thank you.
| |
|
|
|
| In their litterature, they say that you should use the CLI "file get "
command to test your connection if you have issues. It might give you
more insight as to what is happening. Sometimes it fails because of a
mismatch with the public key (SSH), especially if you keep switching
software.
ciscotaccc.com article K96909292
Don't think I am necessarily on Cisco's side, I am just providing
insight on what worked for me.
Jean-Francois Guay
________________________________
From: Jason Aarons (US) [mailto:jason.aarons@us.didata.com]
Sent: 25 novembre 2007 20:28
To: Jason Wydra; Jonathan Charles
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Problem wth freeSSHd SFTP backups on CCM 6.0
I think the mistake was not being able to debug/log the SFTP session,
you have no method to troubleshoot -jason
From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Jason Wydra
Sent: Saturday, November 24, 2007 6:58 PM
To: Jonathan Charles
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Problem wth freeSSHd SFTP backups on CCM 6.0
I wasted about 8 hours trying to get SFTP working with various server
software. I'm going to escalate with cisco because this is ridiculous!!
If my new 6.0 install crashes in the meantime, I'm going to demand Cisco
come out and rebuild it from scratch.
On 11/24/07, Jonathan Charles <jonvoip@gmail.com> wrote:
At the end of the day, you are a tragic victim of Cisco's
short-sightedness.
Every Linux server on the planet has a native SFTP server built in, so
those environments and users think this is the coolest thing ever.
For most environments that are running Windows, SFTP is not supported,
so we are forced to use really crappy applications to replicate this
single feature.
The solution is a mass email, phone and scream campaign to Cisco
forcing them to support FTP for the backups.
Which they won't do, because they have caught the Linux religion and
they drank the kool-aid.
Jonathan
On Nov 23, 2007 4:39 PM, Jason Wydra <jasonwydra@gmail.com> wrote:
> I have a standalone SFTP server running Windows 2000. The server
program I'm
> using is freeSSHd. When I add the SFTP server as a back-up device it
just
> hangs up for 5 to 10 minutes and then comes back with "update failed"
(no
> details). While CCM was hanging I looked at the logs on freeSSHd and I
could
> see that I got logged in successfully and was granted the SFTP
service. Any
> ideas what might be happening?
>
> Thanks,
> Jason
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck..nether.net/mailman/listinfo/cisco-voip
<https://puck.nether.net/mailman/listinfo/cisco-voip>
>
________________________________
Disclaimer: This e-mail communication and any attachments may contain
confidential and privileged information and is for use by the designated
addressee(s) named above only. If you are not the intended addressee,
you are hereby notified that you have received this communication in
error and that any use or reproduction of this email or its contents is
strictly prohibited and may be unlawful. If you have received this
communication in error, please notify us immediately by replying to this
message and deleting it from your computer. Thank you.
| |
|
| I agree cisco should have thought about it a bit more when deciding to
force the more secure sftp/scp protocols since there aren't many(or
maybe even any) solid choices for an sftp service on windows.
I would also hold Microsoft a bit responsible on this one too.
Especially in light of the fact that they have slowly been shoring up
the command line-ablity of Windows over the last few releases. There
have been many additions the the net command in Windows 2003 and
Monad, or PowerShell or whatever they called it, in Vista is an
attempt to move into some new ground). I find it ridiculous that they
still only support telnet and ftp as the only CLI tools for file
transfer and remote login. Since 1999, the OpenSSH project has had a
BSD licensed implementation AND source code available. BSD code can be
free distributed without having to publish your changes. Microsoft
aren't any strangers to using BSD'ed code, this is the snippet of
output from using strings on a Windows XP SP2 machine's nslookup. I
believe the ftp client also uses BSD code and has similar strings.
@(#) Copyright (c) 1985,1989 Regents of the university of California.
All rights reserved.
@(#)nslookup.c 5.39 (Berkeley) 6/24/90
A.ROOT-SERVERS.NET.
@(#)commands.l 5.13 (Berkeley) 7/24/90
I would suggest to voice this omission with Microsoft as well.
jeff
On Nov 24, 2007, at 3:43 PM, Jonathan Charles wrote:
> OK, this is cool... but.
>
> We need to get cisco to support FTP... I don't care if they splay out
> a giant warning calling us security heretics, but cisco needs to
> support this... backups are failing because there is not a reliable
> backup solution for CallManager 5 or 6...
>
> I just checked a customer I installed six months ago... there hasn't
> been a backup done since August... why? Because it just stopped
> working.
>
> FTP is a reliable protocol and is universally supported...
>
> How do we force Cisco's hand here?
>
>
>
>
> Jonathan
>
> On Nov 24, 2007 1:18 PM, <jean-francois.guay@bell.ca> wrote:
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
| |
| Jonathan Charles 2007-11-26, 1:11 pm |
| How is MS responsible? Or is this just simple 'I am of the Linux
people, Bill Gates is our Satan...'
Did MS force cisco to use SFTP (a protocol I didn't even know existed
until CCM5...)
Jonathan
On Nov 26, 2007 9:11 AM, Jerky <lists@jerkys.org> wrote:
> I agree cisco should have thought about it a bit more when deciding to
> force the more secure sftp/scp protocols since there aren't many(or
> maybe even any) solid choices for an sftp service on windows.
>
> I would also hold Microsoft a bit responsible on this one too.
> Especially in light of the fact that they have slowly been shoring up
> the command line-ablity of Windows over the last few releases. There
> have been many additions the the net command in Windows 2003 and
> Monad, or PowerShell or whatever they called it, in Vista is an
> attempt to move into some new ground). I find it ridiculous that they
> still only support telnet and ftp as the only CLI tools for file
> transfer and remote login. Since 1999, the OpenSSH project has had a
> BSD licensed implementation AND source code available. BSD code can be
> free distributed without having to publish your changes. Microsoft
> aren't any strangers to using BSD'ed code, this is the snippet of
> output from using strings on a Windows XP SP2 machine's nslookup. I
> believe the ftp client also uses BSD code and has similar strings.
>
> @(#) Copyright (c) 1985,1989 Regents of the university of California.
> All rights reserved.
> @(#)nslookup.c 5.39 (Berkeley) 6/24/90
> A.ROOT-SERVERS.NET.
> @(#)commands.l 5.13 (Berkeley) 7/24/90
>
> I would suggest to voice this omission with Microsoft as well.
>
> jeff
>
>
>
> On Nov 24, 2007, at 3:43 PM, Jonathan Charles wrote:
>
>
>
| |
| STEVEN CASPER 2007-11-26, 1:11 pm |
| Could you provide some more information or a link on CDR export to the billing server using FTP? I was just discussing this issue this morning with our CDR group. They currently access the SQL CDR table in Call Manager 4.1.3 to pull out CDR data for processing and we were wondering how this would be achieved when we upgrade to CCM 6 and the Informix database.
Thanks,
Steve Casper
Voice Technologies
M&T Bank
(410) 347-6026
The one TAC suggests is the one I have mentionned, freeFTPd and it works fine in my case. It is found in solution# K96909292 at ciscotaccc.com
As for support for FTP, yes they should give you the option since that is already supported in the box for the CDR export to the billing server.
Jean-Francois Guay, ing.
Consultant Technologies IP – Services Professionnels
Communications Convergentes et Solutions Mobiles
Bell Solutions T.I.C
' 514-391-9698
From: Jason Wydra [mailto:jasonwydra@gmail.com]
Sent: 24 novembre 2007 19:00
To: Jonathan Charles
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Problem wth freeSSHd SFTP backups on CCM 6.0
Like Jonathan said, cisco should at least point us to a supported SFTP server if they're so stuck on not giving us another option.
On 11/24/07, Jason Wydra <jasonwydra@gmail.com> wrote:
I wasted about 8 hours trying to get SFTP working with various server software. I'm going to escalate with cisco because this is ridiculous!! If my new 6.0 install crashes in the meantime, I'm going to demand cisco come out and rebuild it from scratch.
On 11/24/07, Jonathan Charles <jonvoip@gmail.com > wrote:
At the end of the day, you are a tragic victim of Cisco's short-sightedness.
Every Linux server on the planet has a native SFTP server built in, so
those environments and users think this is the coolest thing ever.
For most environments that are running Windows, SFTP is not supported,
so we are forced to use really crappy applications to replicate this
single feature.
The solution is a mass email, phone and scream campaign to Cisco
forcing them to support FTP for the backups.
Which they won't do, because they have caught the Linux religion and
they drank the kool-aid.
Jonathan
On Nov 23, 2007 4:39 PM, Jason Wydra <jasonwydra@gmail.com> wrote:
[vbcol=seagreen]
> I have a standalone SFTP server running Windows 2000. The server program I'm
> using is freeSSHd. When I add the SFTP server as a back-up device it just
> hangs up for 5 to 10 minutes and then comes back with "update failed" (no
> details). While CCM was hanging I looked at the logs on freeSSHd and I could
> see that I got logged in successfully and was granted the SFTP service. Any
> ideas what might be happening?
>
> Thanks,
> Jason
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
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| |
| Robert 2007-11-26, 1:11 pm |
| On Mon, 2007-11-26 at 10:00 -0600, Jonathan Charles wrote:
> How is MS responsible? Or is this just simple 'I am of the Linux
> people, Bill Gates is our Satan...'
>
> Did MS force cisco to use SFTP (a protocol I didn't even know existed
> until CCM5...)
That someone else doesn't know a protocol exists shouldn't be *my*
problem.
I think what the poster you replied to probably means is that if
Microsoft were more compliant to world standards (standards that predate
Windows *and* Linux), there would be no problem. Instead, Microsoft
would prefer that you to *buy* a product to solve the problem, whether
from them or business partner.
There is a common misconception among the Microsoft "koolaide drinkers",
that Linux people hate Microsoft just because. Really, it boils down to
duplication of effort. For example, there are standards, well designed
and well documented, for displaying web pages. These standards are
rooted in work done years ago, before Windows and before Linux. They are
good standards and they work. They have been updated continuously as
technology advances. Everything you might want to do with a web page is
covered. What the standard does *not* cover, however, is a way to
display web pages that work only on one brand of browser. That is, by
definition, non-standard. So, what does Microsoft do? Add code to their
browser for different tags that makes things display in a manner
identical to the standards, but then encourage users to use THOSE tags
instead of the standard tags in their web content. The effect is that
when a browser that is standards compliant views that web page, they get
an error, but Microsoft's browser displays it. Ironically, Microsoft's
browser *does* display standards compliant pages correctly because
otherwise, their users would complain about that.
That same proprietary philosophy is rampant in Microsoft's entire
product line. They take a good standard, emulate it's function with
proprietary methods and publish it as if *that* were the standard.
How does this tie to duplication of effort? Simple. Systems admins end
up having to make non-standard allowances for the people running
Windows, and it usually ends up costing money, either in purchased
products or development time. If it's already there, there is no
duplication of effort.
Yes, SFTP is included in virtually every distribution of Linux. Ya know
why? Because it's an accepted world standard and everyone who wants
their computers to work together expects it to be there, like it was
with UNIX and AIX and BSD and SunOS before. It's not there in Windows
and unless you own Microsoft stock, that doesn't make sense.
Here is a well written essay that explains that and other related
problems very well: http://www.cryptonomicon.com/beginning.html Oh, and
if you are like most Microsoft users and would rather purchase something
that everyone else gets for free (without stealing it), it's also
available on Amazon and the like. Search for Neal Stephenson's "In The
Beginning Was The Command Line".
[vbcol=seagreen]
> On Nov 26, 2007 9:11 AM, Jerky <lists@jerkys.org> wrote:
Perhaps, but Cisco's "other" business is not just networks, but *secure*
networks. Using a backup protocol that shows your CallManager's admin
password in clear text is a huge step backwards and I wouldn't want the
liability, either.
Robert
| |
| Jonathan Charles 2007-11-26, 1:11 pm |
| Fine, then recommend using SFTP...
But support FTP.
Every other cisco device can be configured to exist in any environment
it finds itself.
You have a router and want it secure? Cool. Don't? Cool too.
Personally, I cannot tell a customer that is exclusively Windows to
buy a Linux box, and the idea that I should force them to is a great
way to kill a sale and drive that customer to Avaya.
Cisco should understand that their equipment will exist in a variety
of environments, and some of them (probably most) are all Windows.
So, cisco should either provide an SFTP client that they will support
(and warrant) or they should support FTP.
Simple.
The fact that cisco refuses to consider their customers is a sure sign
that they are on their way out. Because right now the customer base
that is complaining about this is around 80%... and the worst part is
that most of their backups are failing and they have no idea... Will
Cisco pay for that rebuild from scratch? I think not.
It is surprising that cisco is so anal about this... The big draw to
Cisco is that you can customize to fit any environment and any
security level... now you cannot.
Cisco needs to realize that some environments are NOT the DoD and do
not require high levels of security on their phone system backups
(some customers are pissed that they are forced to enter a complex
password, no such requirement exists on any router or switch or even
ASA...)
So, the customers want it, the partners want their customers happy,
and the engineers want something that will work... and the SFTP
offerings available are not working.
Jonathan
>
>
> Perhaps, but Cisco's "other" business is not just networks, but *secure*
> networks. Using a backup protocol that shows your CallManager's admin
> password in clear text is a huge step backwards and I wouldn't want the
> liability, either.
>
> Robert
>
>
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
| |
| Voice Noob 2007-11-26, 7:11 pm |
| I don't know why you just move to the Windows version. My copy of BARS
is backing up like a champ.
On Nov 26, 2007 11:53 AM, Jonathan Charles <jonvoip@gmail.com> wrote:
> Fine, then recommend using SFTP...
>
> But support FTP.
>
> Every other cisco device can be configured to exist in any environment
> it finds itself.
>
> You have a router and want it secure? Cool. Don't? Cool too.
>
> Personally, I cannot tell a customer that is exclusively Windows to
> buy a Linux box, and the idea that I should force them to is a great
> way to kill a sale and drive that customer to Avaya.
>
> cisco should understand that their equipment will exist in a variety
> of environments, and some of them (probably most) are all Windows.
>
> So, cisco should either provide an SFTP client that they will support
> (and warrant) or they should support FTP.
>
> Simple.
>
> The fact that cisco refuses to consider their customers is a sure sign
> that they are on their way out. Because right now the customer base
> that is complaining about this is around 80%... and the worst part is
> that most of their backups are failing and they have no idea... Will
> cisco pay for that rebuild from scratch? I think not.
>
> It is surprising that cisco is so anal about this... The big draw to
> cisco is that you can customize to fit any environment and any
> security level... now you cannot.
>
> cisco needs to realize that some environments are NOT the DoD and do
> not require high levels of security on their phone system backups
> (some customers are pissed that they are forced to enter a complex
> password, no such requirement exists on any router or switch or even
> ASA...)
>
> So, the customers want it, the partners want their customers happy,
> and the engineers want something that will work... and the SFTP
> offerings available are not working.
>
>
>
> Jonathan
>
>
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
| |
| Jonathan Charles 2007-11-26, 7:11 pm |
| I agree.
However, in all likelihood when CCM 7 comes out, you will be forced to
use SFTP too....
Jonathan
On Nov 26, 2007 1:17 PM, Voice Noob <voicenoob@gmail.com> wrote:
> I don't know why you just move to the Windows version. My copy of BARS
> is backing up like a champ.
>
>
> On Nov 26, 2007 11:53 AM, Jonathan Charles <jonvoip@gmail.com> wrote:
>
| |
| Erick Bergquist 2007-11-27, 1:12 am |
| Steven,
In CCM5 (not sure about CCM6 - may be the same), under CCM
Serviceability web page you go under Tools -> CDR Management and set
the CDR Billing server (FTP) up there.
There really isn't much to this page, just enter a server with the FTP
Server IP/hostname and username/password and FTP Path. It does test
the login and makes sure it can write files when you submit the
changes so it won't take a FTP server entry it can't log in to. Then
on the FTP server you'll have the CDR flat CSV text files like in CCM
4.x CDR folders.
Erick
On Nov 26, 2007 9:42 AM, STEVEN CASPER <SCASPER@mtb.com> wrote:
>
>
> Could you provide some more information or a link on CDR export to the
> billing server using FTP? I was just discussing this issue this morning w=
ith
> our CDR group. They currently access the SQL CDR table in Call Manager 4.=
1.3
> to pull out CDR data for processing and we were wondering how this would =
be
> achieved when we upgrade to CCM 6 and the Informix database.
>
>
>
>
> Thanks,
>
> Steve Casper
> Voice Technologies
> M&T Bank
> (410) 347-6026
>
>
>
> The one TAC suggests is the one I have mentionned, freeFTPd and it works
> fine in my case. It is found in solution# K96909292 at ciscotaccc.com
>
> As for support for FTP, yes they should give you the option since that is
> already supported in the box for the CDR export to the billing server.
>
>
> Jean-Francois Guay, ing.
> Consultant Technologies IP =96 Services Professionnels
> Communications Convergentes et Solutions Mobiles
> Bell Solutions T.I.C
> ' 514-391-9698
>
>
>
> ________________________________
> From: Jason Wydra [mailto:jasonwydra@gmail.com]
> Sent: 24 novembre 2007 19:00
> To: Jonathan Charles
> Cc: cisco-voip@puck.nether.net
> Subject: Re: [cisco-voip] Problem wth freeSSHd SFTP backups on CCM 6.0
>
>
> Like Jonathan said, cisco should at least point us to a supported SFTP
> server if they're so stuck on not giving us another option.
>
>
> On 11/24/07, Jason Wydra <jasonwydra@gmail.com> wrote:
> software. I'm going to escalate with cisco because this is ridiculous!! If
> my new 6.0 install crashes in the meantime, I'm going to demand cisco come
> out and rebuild it from scratch.
> short-sightedness.
> program I'm
> just
d"[vbcol=seagreen]
> (no
d I[vbcol=seagreen]
> could
> service. Any
>
>
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
| |
| Erick Bergquist 2007-11-27, 1:12 am |
| Well, before CCM5 it was nice and easy... BARS was used for everything
except Unity for the most part (CCM, CRS, CER, etc)
Now you got DRS w/SFTP which you need to check on more often then BARS
(BARS had it problems to), but people still need to run BARS on a
Windows server if they have CRS/CER/etc. And the whole CRS upgrade
process that uses BARS which means BARS really can't be on your CRS
Server.
On Nov 26, 2007 1:36 PM, Jonathan Charles <jonvoip@gmail.com> wrote:
> I agree.
>
> However, in all likelihood when CCM 7 comes out, you will be forced to
> use SFTP too....
>
>
>
> Jonathan
>
>
> On Nov 26, 2007 1:17 PM, Voice Noob <voicenoob@gmail.com> wrote:
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
|
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