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Home > Archive > Voice over IP Cisco > December 2007 > CRS 5.0 and Call manager 4.1(3) integration
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CRS 5.0 and Call manager 4.1(3) integration
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| Mudassar.Khalid/NE/Lahore 2007-08-31, 7:11 am |
| Dear all,
I am using Call Manager 4.1(3) Sr2 installed in my cluster. With IPCC express 3.5(2) , I test my scripts successfully run in lab with call manager 4.1(3).
Now i want to deploy a new MCS 7835 H2 server with latest version of CRS 5.0 installed into it and integreate with my existing call manager cluster.
Does any body known to this situation or anyone can guide me about the problems facing while integreating CRS 5.0 with Call Manager 4.1(3) Sr2?
Please tell me if there would be no problem to integerate CRS version 5.0 with my existing call manager cluster.
Kind Regards,
Mudassar Khalid
Network support Engineer
O&M Lahore NEPL
Cell : (0092) 0322-4481004
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| Ed Leatherman 2007-08-31, 7:11 am |
| Hello Mudassar,
CRS 5.0 is not compatible with callmanager version 4, take a look at the
compatibility guide at this link for details:
http://www.cisco.com/application/pd...a008086dfe9.pdf
You would need to upgrade to callmanager version 5 or 6.
Hope that helps,
Ed
On 8/31/07, Mudassar.Khalid/NE/Lahore <Mudassar.khalid@waridtel.com> wrote:
>
> Dear all,
> I am using Call Manager 4.1(3) Sr2 installed in my cluster. With
> IPCC express 3.5(2) , I test my scripts successfully run in lab with call
> manager 4.1(3).
> Now i want to deploy a new MCS 7835 H2 server with latest version of CRS
> 5.0 installed into it and integreate with my existing call manager
> cluster.
> Does any body known to this situation or anyone can guide me about the
> problems facing while integreating CRS 5.0 with Call Manager 4.1(3) Sr2?
> Please tell me if there would be no problem to integerate CRS version 5.0with my existing call manager cluster.
>
> Kind Regards,
> Mudassar Khalid
> Network support Engineer
> O&M Lahore NEPL
> Cell : (0092) 0322-4481004
>
> ________________________________________
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> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
--
Ed Leatherman
Senior Voice Engineer
West Virginia University
Telecommunications and Network Operations
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| rema21@excite.com 2007-12-10, 7:11 am |
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Hi all,
We're using CUCM-BE 6.0, and want to install cisco Unified CCX 5.0
We have instalation for cisco Customer Response Solutions 5.0(1) Service Release 2 and cisco Security Agent 5.0.0.210-3.0.1 that we want to deploy at the dedicated server.
In this Reference http://www.cisco.com/application/pd...a008086dfe9.pdf
i cant find the hardware for CRS 5.0 or it's under the other name 
Can somebody help me with hardwer requirements and the servers OS requirements or direct me to some reference guide.
Do we need anything else for our contact centar to work, because when we asked for the IPCCX softwer we got the CRS 5.0??
Thanks for any reply!
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