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Home > Archive > Voice over IP Cisco > December 2007 > Benefits of CM 6 for Mgmt and End users?
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Benefits of CM 6 for Mgmt and End users?
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| d4rk f1br 2007-12-05, 1:12 am |
| OK, what are some of the key benefits or pitches for upgrading to
CallManager 6 from 4.1(3) ?
New year new budgets coming up.... I myself am not convinced entirely yet of
what benefits CallManager 6 offers to the end users and thus not sure myself
if its really worth it.
Alot of the features I see in the 6.x line of things comes from other
services such as Presence server and Contact Center Express.
We will not be upgrading phone hardware, we use MS Communicator throughout
so I don't see us moving from that to the cisco client.
I just don't know, I want to be running the latest from a support and
security stand point and if there really were some great new features and
functions that would change things for end users then great I would be all
over it.
I am sure I am not the only one but when I think about moving to say 6.x I
think back to when we first moved to Callmanager and VoIP and all the
promises of this and that and how cool the phones were and the xml services
and blah blah. Ultimately 5+ years later the phones are just phones still,
and to the end users they don't really see much in the way of added benefits
I suspect.
Kinda hard to sell using the phone as anything but a phone to people who sit
at a computer most of the day, so obviously people will gravitate to using
the PC over a phone for the "extras".
Love to hear others thoughts about all of this and what your plans on for
upgrading in the future?
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| Jonathan Charles 2007-12-05, 1:12 am |
| 4.1(3) is EOL.
CCM6 has integrated mobility (single number reach), intercom, easier
LDAP integration, and isn't EOL....
Jonathan
On Dec 4, 2007 9:04 PM, d4rk f1br <d4rkf1ber@gmail.com> wrote:
> OK, what are some of the key benefits or pitches for upgrading to
> CallManager 6 from 4.1(3) ?
>
> New year new budgets coming up.... I myself am not convinced entirely yet of
> what benefits CallManager 6 offers to the end users and thus not sure myself
> if its really worth it.
>
> Alot of the features I see in the 6.x line of things comes from other
> services such as Presence server and Contact Center Express.
>
> We will not be upgrading phone hardware, we use MS Communicator throughout
> so I don't see us moving from that to the cisco client.
>
> I just don't know, I want to be running the latest from a support and
> security stand point and if there really were some great new features and
> functions that would change things for end users then great I would be all
> over it.
>
> I am sure I am not the only one but when I think about moving to say 6.x I
> think back to when we first moved to Callmanager and VoIP and all the
> promises of this and that and how cool the phones were and the xml services
> and blah blah. Ultimately 5+ years later the phones are just phones still,
> and to the end users they don't really see much in the way of added benefits
> I suspect.
>
> Kinda hard to sell using the phone as anything but a phone to people who sit
> at a computer most of the day, so obviously people will gravitate to using
> the PC over a phone for the "extras".
>
> Love to hear others thoughts about all of this and what your plans on for
> upgrading in the future?
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
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| Scott Voll 2007-12-05, 1:11 pm |
| >From a management stand point...... redundant partitions. if upgrade goes
bad..... revert back to stable version. upgrade the standby partitions on
all CM's then when your ready. reboot to new partition. Upgrades that took
20 minutes per server time however many servers you have is now down to a 5
minute reboot per server. That's enough for me.
4.1 does not support BLF where as 5.x and 6.x does.
4.1 is EOL so your going to have to upgrade one way or another. 4.3?
CIPTUG this year (Nov) there was a lot of talk and if it was not a new
install most people were on 4.1. new installs were mostly 5.1.
6.1 is supposed to be out January. Most all CIPTUG people were waiting for
it.
I personally am waiting for 6.1 to come out then will look at the upgrade
process. By this summer I plan on being upgraded to 6.1.
Just my two cents
Scott
On Dec 4, 2007 8:34 PM, Jonathan Charles <jonvoip@gmail.com> wrote:
> 4.1(3) is EOL.
>
> CCM6 has integrated mobility (single number reach), intercom, easier
> LDAP integration, and isn't EOL....
>
>
>
> Jonathan
>
> On Dec 4, 2007 9:04 PM, d4rk f1br <d4rkf1ber@gmail.com> wrote:
> yet of
> myself
> throughout
> and
> all
> services
> still,
> benefits
> sit
> using
> for
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
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