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Home > Archive > Voice over IP Cisco > December 2007 > CCM 5.1.2b no login after restore operation
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| Author |
CCM 5.1.2b no login after restore operation
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| pedro marques 2007-12-11, 1:11 pm |
| Hello,
I'm running 5.1.2b on an MCS-7825-H2 which is the Publisher.
I needed to reinstall the OS so I performed a backup.
After the re-installation was successefully achieved I proceeded with the
restore operation.
Now, I don't know if this is the expected behaviour, since I haven't found
any documents clearly stating that, but after this restore I can no longer
log in to ccmadmin with the previous password.
I've already tried reseting it via CLI with the command utils
reset_ui_administrator_password but the symptoms still are the same. It
keeps on notifying me with a "Logon Failed" message.
Any ideas on this one?
cheers,
Pedro Marques
--
Pedro Miguel Marques
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| pedro marques 2007-12-11, 1:11 pm |
| Hi Wes,
I checked on the "2007-12-07-20-11-51_drfComponent.xml" file and the name is
exactly the same as the one I have after the re-installation.
Currently I don't have a Subscriber on the cluster. It still is a standalone
server with Publisher running on it.
If it was a problem with the hostname I assume I wouldn't even be able to
complete the restoration process successfully. It would fail at some point.
My problem is that the restore process, apparently, was good. the logs came
with no errors.
And now, I don't know why, I can't access ccmadmin page, even though I'm
sure I'm typing the correct password :S
cheers,
Pedro Marques
On 11/12/2007, Wes Sisk <wsisk@cisco.com> wrote:
>
> Look very closely to make sure you new server name exactly matches your
> older server name.
>
> CSCsj89934 reinstall sub with diff hostname successful but db replication
> fails
>
> /Wes
>
> pedro marques wrote:
>
> Hello,
>
> I'm running 5.1.2b on an MCS-7825-H2 which is the Publisher.
>
> I needed to reinstall the OS so I performed a backup.
>
> After the re-installation was successefully achieved I proceeded with the
> restore operation.
>
> Now, I don't know if this is the expected behaviour, since I haven't found
> any documents clearly stating that, but after this restore I can no longer
> log in to ccmadmin with the previous password.
>
> I've already tried reseting it via CLI with the command utils
> reset_ui_administrator_password but the symptoms still are the same. It
> keeps on notifying me with a "Logon Failed" message.
>
> Any ideas on this one?
>
> cheers,
>
> Pedro Marques
>
> --
> Pedro Miguel Marques
>
> ------------------------------
>
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
--
Pedro Miguel Marques
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| pedro marques 2007-12-11, 1:11 pm |
| Ok,
After some thinking and some testing I sorted out what the problem was. It
was not with the hostname it was with the ip address of the machine which
was changed during the re-installation.
>From this on if I try to change the ip address to the new one I will lose
access to ccmadmin.
Am I stuck in here or am I missing something?
On 11/12/2007, pedro marques <pmarques74@gmail.com> wrote:
>
> Hi Wes,
>
> I checked on the "2007-12-07-20-11-51_drfComponent.xml" file and the name
> is exactly the same as the one I have after the re-installation.
>
> Currently I don't have a Subscriber on the cluster. It still is a
> standalone server with Publisher running on it.
>
> If it was a problem with the hostname I assume I wouldn't even be able to
> complete the restoration process successfully. It would fail at some point.
>
> My problem is that the restore process, apparently, was good. the logs
> came with no errors.
>
> And now, I don't know why, I can't access ccmadmin page, even though I'm
> sure I'm typing the correct password :S
>
> cheers,
>
> Pedro Marques
>
> On 11/12/2007, Wes Sisk <wsisk@cisco.com> wrote:
>
>
> --
> Pedro Miguel Marques
--
Pedro Miguel Marques
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