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Home > Archive > Voice over IP Cisco > December 2007 > phones rebooting
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| Marcus Smith 2007-12-19, 1:11 pm |
| Good Morning All,
I have a question for you all. My organization is running ccm 4.2.3, which was an upgrade from ccm 3.x.. Since then, I have 13 ip phones (7940/60) that is routed to another network department via( a switch from my network(3524) to their Pix515 to their 3550 switch), rebooting every 2 to 3 days. Now they are rebooting everyday at least once or twice. Also, I have had several engineers to review my configuration on both Pix515 and switch 3550, and they found nothing wrong with the config. I have checked the firmware and they are the same as my other 80 ip phones on my network. There are a few things in the equation that I'm looking at: 1) the wiring/patch panel, 2) an older model hub, 3) recording systems that is monitoring calls to that department.
please give me any input you all may have.
Thank You,
Marcus Smith
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| Jonathan Charles 2007-12-19, 1:11 pm |
| Did you say 'hub'????
Also, check your ARP timeout, I saw once that someone set it to 3
minutes and it caused the phones to reset every couple of hours.
Jonathan
On Dec 19, 2007 8:21 AM, Marcus Smith <msmith@laurinburg.org> wrote:
>
>
> Good Morning All,
>
> I have a question for you all. My organization is running ccm 4.2.3, which
> was an upgrade from ccm 3.x.. Since then, I have 13 ip phones (7940/60)
> that is routed to another network department via( a switch from my
> network(3524) to their Pix515 to their 3550 switch), rebooting every 2 to 3
> days. Now they are rebooting everyday at least once or twice. Also, I have
> had several engineers to review my configuration on both Pix515 and switch
> 3550, and they found nothing wrong with the config. I have checked the
> firmware and they are the same as my other 80 ip phones on my network.
> There are a few things in the equation that I'm looking at: 1) the
> wiring/patch panel, 2) an older model hub, 3) recording systems that is
> monitoring calls to that department.
>
> please give me any input you all may have.
>
> Thank You,
>
> Marcus Smith
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
| |
| Lelio Fulgenzi 2007-12-19, 1:11 pm |
| When we first tested out CCM and IP phones, we used a Synoptics stack of
about 4 hubs. They worked great. That was one of the things that sold me on
IP telephony being ready for deployment.
--------------------------------------------------------------------------------
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * university of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
"Life expectancy would grow by leaps and bounds if green vegetables smelled
as good as bacon."
Doug Larson
----- Original Message -----
From: "Jonathan Charles" <jonvoip@gmail.com>
To: "Marcus Smith" <msmith@laurinburg.org>
Cc: <cisco-voip@puck.nether.net>
Sent: Wednesday, December 19, 2007 10:20 AM
Subject: Re: [cisco-voip] phones rebooting
> Did you say 'hub'????
>
> Also, check your ARP timeout, I saw once that someone set it to 3
> minutes and it caused the phones to reset every couple of hours.
>
>
>
> Jonathan
>
> On Dec 19, 2007 8:21 AM, Marcus Smith <msmith@laurinburg.org> wrote:
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
| |
| Jonathan Charles 2007-12-19, 1:11 pm |
| Hubs????
Seriously... that is most likely your problem.
Jonathan
On Dec 19, 2007 9:44 AM, Lelio Fulgenzi <lelio@uoguelph.ca> wrote:
> When we first tested out CCM and IP phones, we used a Synoptics stack of
> about 4 hubs. They worked great. That was one of the things that sold me on
> IP telephony being ready for deployment.
> --------------------------------------------------------------------------------
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * university of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> "Life expectancy would grow by leaps and bounds if green vegetables smelled
> as good as bacon."
> Doug Larson
>
>
>
> ----- Original Message -----
> From: "Jonathan Charles" <jonvoip@gmail.com>
> To: "Marcus Smith" <msmith@laurinburg.org>
> Cc: <cisco-voip@puck.nether.net>
> Sent: Wednesday, December 19, 2007 10:20 AM
> Subject: Re: [cisco-voip] phones rebooting
>
>
>
>
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