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| Author |
Call Manager router failover
|
|
| Sam Hall 2007-12-20, 7:12 am |
| Hi
We have two routers at each of our sites, one has our WAN connection
"xx-2651-1", the other has our ISDN30 "xx-2651-2". If our ISDN 30 router
hardware fails, we physically move the ISDN 30 cable from "xx-2651-2" to
"xx-2651-1". In CM 3.2 this automagically worked as we have both routers
configured in CM's "Route Group config".
Now in CM 4.2(3) after an upgrade this doesn't seem to work any more; the
only way to get this to work is to manually move the cable and then swap
the priority of the two selected devices in CM's "Route Group config",
then all calls route in and out as expected.
If we don't swap the priority the below happens:
1) external > inbound are accepted and routed as normal
2) internal > internal are accepted and routed as normal
3) internal > external get an engaged tone
4) "csim start" simulated calls from the router i.e internal > external
work fine as well
Any ideas would be appreciated.
Sam
----
Sam Hall
Robert Wiseman & Sons
Ext: 6655
Tel: +44 (0)1355 270655
samhall@wiseman-dairies.co.uk
www.wiseman-dairies.co.uk
159 Glasgow Road, East Kilbride, Glasgow, G74 4PA
****************************************
****************************************
*
Disclaimer: This electronic mail, together with any attachments, is for the exclusive and confidential use of the recipient addressee. Any other distribution, use or reproduction without our prior consent is unauthorised and strictly prohibited. If you ha
ve received this message in error, please delete it immediately and contact the sender directly or the Robert Wiseman & Sons Ltd IT Helpdesk on +44 (0)1355 270634. Any views or opinions expressed in this message are those of the author and do not necessar
ily represent those of Robert Wiseman & Sons Ltd or of any of its associated companies. No reliance may be placed on this message without written confirmation from an authorised representative of the company.
Robert Wiseman & Sons Limited reserves the right to monitor all e-mail communications through its network.
This message has been checked for viruses but the recipient is strongly advised to re-scan the message before opening any attachments or attached executable files.
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Registered Number: 87376 Scotland
Registered Office: 159 Glasgow Road,
East Kilbride, Glasgow, G74 4PA
****************************************
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| |
| Erik Erasmus (E) 2007-12-20, 7:12 am |
|
Hi Sam
I have a setup with two voicegateways both with two PRIs for rdundancy
at a site and they work fine using 4-2-3 sr3x
we don't swop manual - not sure if this is part of the problem -
should not be
I am using Route pattern, Rlist, Rgroup gateway
are you suing h323 or MGCP gateways
erik erasmus
________________________________
From: cisco-voip-bounces@puck.nether.net on behalf of Sam Hall
Sent: Thu 2007-12-20 12:06
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] Call Manager router failover
Hi
We have two routers at each of our sites, one has our WAN connection
"xx-2651-1", the other has our ISDN30 "xx-2651-2". If our ISDN 30
router hardware fails, we physically move the ISDN 30 cable from
"xx-2651-2" to "xx-2651-1". In CM 3.2 this automagically worked as we
have both routers configured in CM's "Route Group config".
Now in CM 4.2(3) after an upgrade this doesn't seem to work any more;
the only way to get this to work is to manually move the cable and
then swap the priority of the two selected devices in CM's "Route
Group config", then all calls route in and out as expected.
If we don't swap the priority the below happens:
1) external > inbound are accepted and routed as normal
2) internal > internal are accepted and routed as normal
3) internal > external get an engaged tone
4) "csim start" simulated calls from the router i.e internal >
external work fine as well
Any ideas would be appreciated.
Sam
----
Sam Hall
Robert Wiseman & Sons
Ext: 6655
Tel: +44 (0)1355 270655
samhall@wiseman-dairies.co.uk
www.wiseman-dairies.co.uk
159 Glasgow Road, East Kilbride, Glasgow, G74 4PA
****************************************
******************************
***********
Disclaimer: This electronic mail, together with any attachments, is
for the exclusive and confidential use of the recipient addressee. Any
other distribution, use or reproduction without our prior consent is
unauthorised and strictly prohibited. If you have received this
message in error, please delete it immediately and contact the sender
directly or the Robert Wiseman & Sons Ltd IT Helpdesk on +44 (0)1355
270634. Any views or opinions expressed in this message are those of
the author and do not necessarily represent those of Robert Wiseman &
Sons Ltd or of any of its associated companies. No reliance may be
placed on this message without written confirmation from an authorised
representative of the company.
Robert Wiseman & Sons Limited reserves the right to monitor all e-mail
communications through its network.
This message has been checked for viruses but the recipient is
strongly advised to re-scan the message before opening any attachments
or attached executable files.
ROBERT WISEMAN & SONS LIMITED
Registered Number: 87376 Scotland
Registered Office: 159 Glasgow Road,
East Kilbride, Glasgow, G74 4PA
****************************************
******************************
**********
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~
This e-mail is subject to the Telkom SA electronic communication legalnotice, available at :
http://www.telkom.co.za/TelkomEMailLegalNotice.PDF
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| |
| Sam Hall 2007-12-20, 1:11 pm |
| Hi
We are using an H323 gw
Yep configured as you mentioned, see URL's below with screen print of
Route pattern, Rlist, Rgroup gateway config... remember this manual
failover worked fine when we were running v3.2
Thanks
http://tinypic.com/view.php?pic=6omybl2&s=1
http://tinypic.com/view.php?pic=72gix5z&s=1
http://tinypic.com/view.php?pic=6p9y3hd&s=1
Sam
----
Sam Hall
Robert Wiseman & Sons
Ext: 6655
Tel: +44 (0)1355 270655
samhall@wiseman-dairies.co.uk
www.wiseman-dairies.co.uk
159 Glasgow Road, East Kilbride, Glasgow, G74 4PA
"Erik Erasmus (E)" <ErasmuE4@telkom.co.za>
20/12/2007 10:32
To
"Sam Hall" <SamHall@wiseman-dairies.co.uk>, <cisco-voip@puck.nether.net>
cc
Subject
RE: [cisco-voip] Call Manager router failover
Hi Sam
I have a setup with two voicegateways both with two PRIs for rdundancy at
a site and they work fine using 4-2-3 sr3x
we don't swop manual - not sure if this is part of the problem - should
not be
I am using Route pattern, Rlist, Rgroup gateway
are you suing h323 or MGCP gateways
erik erasmus
From: cisco-voip-bounces@puck.nether.net on behalf of Sam Hall
Sent: Thu 2007-12-20 12:06
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] Call Manager router failover
Hi
We have two routers at each of our sites, one has our WAN connection
"xx-2651-1", the other has our ISDN30 "xx-2651-2". If our ISDN 30 router
hardware fails, we physically move the ISDN 30 cable from "xx-2651-2" to
"xx-2651-1". In CM 3.2 this automagically worked as we have both routers
configured in CM's "Route Group config".
Now in CM 4.2(3) after an upgrade this doesn't seem to work any more; the
only way to get this to work is to manually move the cable and then swap
the priority of the two selected devices in CM's "Route Group config",
then all calls route in and out as expected.
If we don't swap the priority the below happens:
1) external > inbound are accepted and routed as normal
2) internal > internal are accepted and routed as normal
3) internal > external get an engaged tone
4) "csim start" simulated calls from the router i.e internal > external
work fine as well
Any ideas would be appreciated.
Sam
----
Sam Hall
Robert Wiseman & Sons
Ext: 6655
Tel: +44 (0)1355 270655
samhall@wiseman-dairies.co.uk
www.wiseman-dairies.co.uk
159 Glasgow Road, East Kilbride, Glasgow, G74 4PA
****************************************
****************************************
*
Disclaimer: This electronic mail, together with any attachments, is for
the exclusive and confidential use of the recipient addressee. Any other
distribution, use or reproduction without our prior consent is
unauthorised and strictly prohibited. If you have received this message in
error, please delete it immediately and contact the sender directly or the
Robert Wiseman & Sons Ltd IT Helpdesk on +44 (0)1355 270634. Any views or
opinions expressed in this message are those of the author and do not
necessarily represent those of Robert Wiseman & Sons Ltd or of any of its
associated companies. No reliance may be placed on this message without
written confirmation from an authorised representative of the company.
Robert Wiseman & Sons Limited reserves the right to monitor all e-mail
communications through its network.
This message has been checked for viruses but the recipient is strongly
advised to re-scan the message before opening any attachments or attached
executable files.
ROBERT WISEMAN & SONS LIMITED
Registered Number: 87376 Scotland
Registered Office: 159 Glasgow Road,
East Kilbride, Glasgow, G74 4PA
****************************************
****************************************
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~
This e-mail is subject to the Telkom SA electronic communication legal
notice, available at :
http://www.telkom.co.za/TelkomEMailLegalNotice.PDF
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~
| |
| Sam Hall 2007-12-21, 7:11 am |
| Hi Erik
Fixed now, thanks for your help though.
The router configs were correct, but one of our CMs had the following
service parameter set to true, (the other was false). I've set them both
to false now and tested, It now fails correctly between the two routers on
site.
"Stop Routing on unallocated number - this should be set to false"
Sam
----
Sam Hall
Robert Wiseman & Sons
Ext: 6655
Tel: +44 (0)1355 270655
samhall@wiseman-dairies.co.uk
www.wiseman-dairies.co.uk
159 Glasgow Road, East Kilbride, Glasgow, G74 4PA
"Erik Erasmus (E)" <ErasmuE4@telkom.co.za>
21/12/2007 06:33
To
"Sam Hall" <SamHall@wiseman-dairies.co.uk>
cc
Subject
RE: [cisco-voip] Call Manager router failover
Sam
Sorry - can?t be of any help other than to say:
I had several issues with ver 4-2 ?? mostly with huntgroups and attendant
console so it might be worth while looking at getting the latest service
release if your problem is related to bugs..
We upgraded a while ago and things are looking better for us
erik
From: Sam Hall [mailto:SamHall@wiseman-dairies.co.uk]
Sent: Thursday, December 20, 2007 6:57 PM
To: Erik Erasmus (E)
Cc: cisco-voip@puck.nether.net
Subject: RE: [cisco-voip] Call Manager router failover
Hi
We are using an H323 gw
Yep configured as you mentioned, see URL's below with screen print of
Route pattern, Rlist, Rgroup gateway config... remember this manual
failover worked fine when we were running v3.2
Thanks
http://tinypic.com/view.php?pic=6omybl2&s=1
http://tinypic.com/view.php?pic=72gix5z&s=1
http://tinypic.com/view.php?pic=6p9y3hd&s=1
Sam
----
Sam Hall
Robert Wiseman & Sons
Ext: 6655
Tel: +44 (0)1355 270655
samhall@wiseman-dairies.co.uk
www.wiseman-dairies.co.uk
159 Glasgow Road, East Kilbride, Glasgow, G74 4PA
"Erik Erasmus (E)" <ErasmuE4@telkom.co.za>
20/12/2007 10:32
To
"Sam Hall" <SamHall@wiseman-dairies.co.uk>, <cisco-voip@puck.nether.net>
cc
Subject
RE: [cisco-voip] Call Manager router failover
Hi Sam
I have a setup with two voicegateways both with two PRIs for rdundancy at
a site and they work fine using 4-2-3 sr3x
we don't swop manual - not sure if this is part of the problem - should
not be
I am using Route pattern, Rlist, Rgroup gateway
are you suing h323 or MGCP gateways
erik erasmus
From: cisco-voip-bounces@puck.nether.net on behalf of Sam Hall
Sent: Thu 2007-12-20 12:06
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] Call Manager router failover
Hi
We have two routers at each of our sites, one has our WAN connection
"xx-2651-1", the other has our ISDN30 "xx-2651-2". If our ISDN 30 router
hardware fails, we physically move the ISDN 30 cable from "xx-2651-2" to
"xx-2651-1". In CM 3.2 this automagically worked as we have both routers
configured in CM's "Route Group config".
Now in CM 4.2(3) after an upgrade this doesn't seem to work any more; the
only way to get this to work is to manually move the cable and then swap
the priority of the two selected devices in CM's "Route Group config",
then all calls route in and out as expected.
If we don't swap the priority the below happens:
1) external > inbound are accepted and routed as normal
2) internal > internal are accepted and routed as normal
3) internal > external get an engaged tone
4) "csim start" simulated calls from the router i.e internal > external
work fine as well
Any ideas would be appreciated.
Sam
----
Sam Hall
Robert Wiseman & Sons
Ext: 6655
Tel: +44 (0)1355 270655
samhall@wiseman-dairies.co.uk
www.wiseman-dairies.co.uk
159 Glasgow Road, East Kilbride, Glasgow, G74 4PA
****************************************
****************************************
*
Disclaimer: This electronic mail, together with any attachments, is for
the exclusive and confidential use of the recipient addressee. Any other
distribution, use or reproduction without our prior consent is
unauthorised and strictly prohibited. If you have received this message in
error, please delete it immediately and contact the sender directly or the
Robert Wiseman & Sons Ltd IT Helpdesk on +44 (0)1355 270634. Any views or
opinions expressed in this message are those of the author and do not
necessarily represent those of Robert Wiseman & Sons Ltd or of any of its
associated companies. No reliance may be placed on this message without
written confirmation from an authorised representative of the company.
Robert Wiseman & Sons Limited reserves the right to monitor all e-mail
communications through its network.
This message has been checked for viruses but the recipient is strongly
advised to re-scan the message before opening any attachments or attached
executable files.
ROBERT WISEMAN & SONS LIMITED
Registered Number: 87376 Scotland
Registered Office: 159 Glasgow Road,
East Kilbride, Glasgow, G74 4PA
****************************************
****************************************
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~
This e-mail is subject to the Telkom SA electronic communication legal
notice, available at :
http://www.telkom.co.za/TelkomEMailLegalNotice.PDF
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~
| |
| Aman Chugh 2007-12-21, 7:11 am |
| Callmanager upgrades sets the service parrametters to default values , that
might have happenned in your case as well.
Aman
On 12/21/07, Sam Hall <SamHall@wiseman-dairies.co.uk> wrote:
>
>
> Hi Erik
>
> Fixed now, thanks for your help though.
>
> The router configs were correct, but one of our CMs had the following
> service parameter set to true, (the other was false). I've set them both to
> false now and tested, It now fails correctly between the two routers on
> site.
>
> "Stop Routing on unallocated number - this should be set to false"
>
>
>
>
> Sam
> ----
> Sam Hall
> Robert Wiseman & Sons
> Ext: 6655
> Tel: +44 (0)1355 270655
> samhall@wiseman-dairies.co.uk
> www.wiseman-dairies.co.uk
> 159 Glasgow Road, East Kilbride, Glasgow, G74 4PA
>
>
> *"Erik Erasmus (E)" <ErasmuE4@telkom.co.za>*
>
> 21/12/2007 06:33
> To
> "Sam Hall" <SamHall@wiseman-dairies.co.uk> cc
> Subject
> RE: [cisco-voip] Call Manager router failover
>
>
>
>
> Sam
>
> Sorry - can't be of any help other than to say:
>
> I had several issues with ver 4-2 …… mostly with huntgroups and attendant
> console so it might be worth while looking at getting the latest service
> release if your problem is related to bugs..
> We upgraded a while ago and things are looking better for us
>
>
>
> erik
>
> ------------------------------
>
> *From:* Sam Hall [mailto:SamHall@wiseman-dairies.co.uk] *
> Sent:* Thursday, December 20, 2007 6:57 PM*
> To:* Erik Erasmus (E)*
> Cc:* cisco-voip@puck.nether.net*
> Subject:* RE: [cisco-voip] Call Manager router failover
>
>
> Hi
>
> We are using an H323 gw
>
> Yep configured as you mentioned, see URL's below with screen print of Route
> pattern, Rlist, Rgroup gateway config... remember this manual failover
> worked fine when we were running v3.2
>
> Thanks
>
> http://tinypic.com/view.php?pic=6omybl2&s=1
> http://tinypic.com/view.php?pic=72gix5z&s=1
> http://tinypic.com/view.php?pic=6p9y3hd&s=1
>
>
>
>
> Sam
> ----
> Sam Hall
> Robert Wiseman & Sons
> Ext: 6655
> Tel: +44 (0)1355 270655
> samhall@wiseman-dairies.co.uk
> www.wiseman-dairies.co.uk
> 159 Glasgow Road, East Kilbride, Glasgow, G74 4PA
>
> *"Erik Erasmus (E)" <ErasmuE4@telkom.co.za>*
>
> 20/12/2007 10:32
>
> To
> "Sam Hall" <SamHall@wiseman-dairies.co.uk>, <cisco-voip@puck.nether.net>
> cc
> Subject
> RE: [cisco-voip] Call Manager router failover
>
>
>
>
>
>
>
>
>
> Hi Sam
>
> I have a setup with two voicegateways both with two PRIs for rdundancy at
> a site and they work fine using 4-2-3 sr3x
>
> we don't swop manual - not sure if this is part of the problem - should
> not be
>
> I am using Route pattern, Rlist, Rgroup gateway
>
> are you suing h323 or MGCP gateways
>
>
> erik erasmus
> ------------------------------
>
> *From:* cisco-voip-bounces@puck.nether.net on behalf of Sam Hall*
> Sent:* Thu 2007-12-20 12:06*
> To:* cisco-voip@puck.nether.net*
> Subject:* [cisco-voip] Call Manager router failover
>
>
> Hi
>
> We have two routers at each of our sites, one has our WAN connection
> "xx-2651-1", the other has our ISDN30 "xx-2651-2". If our ISDN 30 router
> hardware fails, we physically move the ISDN 30 cable from "xx-2651-2" to
> "xx-2651-1". In CM 3.2 this automagically worked as we have both routers
> configured in CM's "Route Group config".
>
> Now in CM 4.2(3) after an upgrade this doesn't seem to work any more; the
> only way to get this to work is to manually move the cable and then swap the
> priority of the two selected devices in CM's "Route Group config", then all
> calls route in and out as expected.
>
> If we don't swap the priority the below happens:
>
> 1) external > inbound are accepted and routed as normal
> 2) internal > internal are accepted and routed as normal
> 3) internal > external get an engaged tone
> 4) "csim start" simulated calls from the router i.e internal > external
> work fine as well
>
> Any ideas would be appreciated.
>
>
> Sam
> ----
> Sam Hall
> Robert Wiseman & Sons
> Ext: 6655
> Tel: +44 (0)1355 270655
> samhall@wiseman-dairies.co.uk
> www.wiseman-dairies.co.uk
> 159 Glasgow Road, East Kilbride, Glasgow, G74 4PA
>
>
>
>
> ****************************************
****************************************
*
>
> Disclaimer: This electronic mail, together with any attachments, is for
> the exclusive and confidential use of the recipient addressee. Any other
> distribution, use or reproduction without our prior consent is unauthorised
> and strictly prohibited. If you have received this message in error, please
> delete it immediately and contact the sender directly or the Robert Wiseman
> & Sons Ltd IT Helpdesk on +44 (0)1355 270634. Any views or opinions
> expressed in this message are those of the author and do not necessarily
> represent those of Robert Wiseman & Sons Ltd or of any of its associated
> companies. No reliance may be placed on this message without written
> confirmation from an authorised representative of the company.
>
>
>
> Robert Wiseman & Sons Limited reserves the right to monitor all e-mail
> communications through its network.
>
>
>
> This message has been checked for viruses but the recipient is strongly
> advised to re-scan the message before opening any attachments or attached
> executable files.
>
>
>
> ROBERT WISEMAN & SONS LIMITED
>
> *Registered Number: 87376 Scotland*
>
> *Registered Office: 159 Glasgow Road,*
>
> *East Kilbride, Glasgow, G74 4PA*
>
>
>
>
> ****************************************
****************************************
>
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~
> This e-mail is subject to the Telkom SA electronic communication legal
> notice, available at :
> http://www.telkom.co.za/TelkomEMailLegalNotice.PDF
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~
>
>
>
>
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
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