Voice over IP Cisco - How to remove short abandon call from HR

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Author How to remove short abandon call from HR
James Grace

2007-12-20, 1:11 pm

Trying to find out if there is any way i can remove or hide short abandon
calls that show up in HR. we have a lot of call that hit the que and then
hang up. which kill our %. want to know is there something that can be
done outside of custom reports.

--
James Grace
CCVP CCNP CCNA MCSE MCDBA
System Engineer / Consultant
Email: grace.jd@gmail.com

MSN IM: grace.jd@gmail.com

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