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Home > Archive > Voice over IP Cisco > February 2007 > Re: cisco-voip Digest, Vol 48, Issue 21
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Re: cisco-voip Digest, Vol 48, Issue 21
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| Mike Armstrong 2007-02-03, 7:11 pm |
| Thanks, all. Tomorrow is test day. One last question: I'm going to
configure CTIManager and cisco TCD on all (both) nodes in my cluster. If I
configure an Attendant PC using the IP of just one of those servers (as per
F&SG), but when the user signs on a few days later that server is down, what
happens? It looks as if I'd be better off entering a CSV list of both
servers, which F&SG recommends only in the case where these services are
_not_ installed on all nodes.
Mike
[vbcol=seagreen]
> Date: Sat, 3 Feb 2007 15:38:54 -0500
> From: Ryan Ratliff <rratliff@cisco.com>
> Subject: Re: [cisco-voip] Attendant Console configuration questions
> To: "Mike Armstrong" <mfa@crec.ifas.ufl.edu>
> Cc: cisco-voip@puck.nether.net
> Message-ID: <38AD72FB-2E33-48E9-939F-EA969AAB6F2B@cisco.com>
> Content-Type: text/plain; charset=US-ASCII; delsp=yes; format=flowed
>
> Honestly I've never tried it the way you describe. I'd hope that AC
> simply would ignore the unavailable lines but I'd recommend testing
> it before putting into production.
>
> -Ryan
>
> On Feb 3, 2007, at 2:34 PM, Mike Armstrong wrote:
>
> Thanks, Ryan. I assume then that if I have all 6 lines in the hunt
> group, but the user logs in on a phone with only 2 lines, then lines
> 3-6 will return busy, and the hunt will move on? I could then define
> several ac users -- say, ac1, ac2, ... ,ac6, with the corresponding
> number of lines, and the user could log in and assume responsibility
> for handling "n" simultaneous calls?
>
> Mike
>
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