| kevin k 2007-02-10, 1:11 am |
| i have a central office (co) and a remote office. one cluster of ccm at co.
10 M connection b/w remote and co. srst at CO & remote office. one pri @co
and one pri at remote office. remote office has ipcc. today i was told
that there was a problem at remote office. the users when they dial they get
busy signal. i lasted for about 3 min. then again 40 min later.
checked the voice gateway and ccm and switches for any logs. nothing much.
i am still working my way around ccm so finding some log file is new to me.
anyhow, i went to ccmservice and used the trace at the time of event. found
bunch of xml files. how do i download it to look at it using balk trance
analyser. or am i looking at wrong place?
any idrea on what could be wrong?
where can i go to research for the answer?
under trace analysis, i click on some xml file and i get error message?
why? they are not even 2M size.
how can i download xml to view it on the browser?
help!
you guys are the greatest.
thank you very much
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