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Author Consensus for troubleshooting CCM IP phone
Paul Choi

2007-02-28, 7:11 am

Is there a decent methodology to troubleshoot IP phone
CCM registration when end-to-end connectivity has
already been confirmed?

My thoughts are the first clues would be shown under
'debug sccp all' on the local gateway. Does anyone
have any other hints besides what I have already? I
honestly don't remember the order of tasks on the CCM
cluster to register telephones. I would greatly
appreciate it if someone would please provide a
general summary of what needs to be finished on the
CCM cluster before registering IP phones on a remote
gateway.

Cheers



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Jonathan Charles

2007-02-28, 1:11 pm

Actually, the biggest thing I have found that generally always works, is to
hard code the port for the voice vlan... after that, even the most pesky
phone registers...


Jonathan

On 2/28/07, Paul Choi <asobihoudai@yahoo.com> wrote:
>
> Is there a decent methodology to troubleshoot IP phone
> CCM registration when end-to-end connectivity has
> already been confirmed?
>
> My thoughts are the first clues would be shown under
> 'debug sccp all' on the local gateway. Does anyone
> have any other hints besides what I have already? I
> honestly don't remember the order of tasks on the CCM
> cluster to register telephones. I would greatly
> appreciate it if someone would please provide a
> general summary of what needs to be finished on the
> CCM cluster before registering IP phones on a remote
> gateway.
>
> Cheers
>
>
>
>
> ________________________________________
________________________________________
____
> Cheap talk?
> Check out Yahoo! Messenger's low PC-to-Phone call rates.
> http://voice.yahoo.com
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>


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