Voice over IP Cisco - Re: Consensus for troubleshooting CCM IP

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Author Re: Consensus for troubleshooting CCM IP
Ray Burkholder

2007-02-28, 1:11 pm

I agree. It has become standard practice for me to connect new phones to a
dedicated voice vlan port to get them upgraded to the latest and greatest.
Then they seem to work properly on regular ports after that.


_____

From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Jonathan Charles
Sent: Wednesday, February 28, 2007 09:29
To: Paul Choi
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Consensus for troubleshooting CCM IP
phoneregistration when connectivity is confirmed...


Actually, the biggest thing I have found that generally always works, is to
hard code the port for the voice vlan... after that, even the most pesky
phone registers...


Jonathan


On 2/28/07, Paul Choi <asobihoudai@yahoo.com> wrote:

Is there a decent methodology to troubleshoot IP phone
CCM registration when end-to-end connectivity has
already been confirmed?

My thoughts are the first clues would be shown under
'debug sccp all' on the local gateway. Does anyone
have any other hints besides what I have already? I
honestly don't remember the order of tasks on the CCM
cluster to register telephones. I would greatly
appreciate it if someone would please provide a
general summary of what needs to be finished on the
CCM cluster before registering IP phones on a remote
gateway.

Cheers



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