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Author Re: Single errant 7970 going into SRST mode while
Voll, Scott

2007-03-02, 1:11 pm

CM ver? Firmware on phone? ACL's or FW between CM and phone?

Scott

-----Original Message-----
From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Paul Choi
Sent: Friday, March 02, 2007 8:00 AM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] Single errant 7970 going into SRST mode while
otherphones off of same gateway do not.

I have a customer that has a, IMHO, unique situation.
Out of all of a group of phones connected to a gateway
only one of them, a 7970, haphazardly drops into SRST
mode every once in a while. None of the other phones
display this behavior during this phone's SRST mode
change. I am a bit baffled by this and am not quite
sure how to troubleshoot this issue at the moment. Any
hints would be most appreciated.



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