|
Home > Archive > Voice over IP Cisco > March 2007 > Automated Test Calls
You are viewing an archived Text-only version of the thread.
To view this thread in it's original format and/or if you want to reply to
this thread please [click here]
| Author |
Automated Test Calls
|
|
| CarlosOrtiz@bayviewfinancial.com 2007-03-20, 1:11 pm |
| We run through a daily check list to make sure that the IP Telephony
environment is functional. At this point this is done manually. We have
somone in house who has created a script that can automate test calls. We
need to know if there is a way to capture the results of these call
somehow. We generally want to:
1) Make sure our Call center Main numbers are answering on IPCC Express
2) Make sure calls to certain locations (H.323) gateways are completing.
Anyone doing something like this?
Carlos
| |
| Paul Choi 2007-03-20, 1:11 pm |
| Carlos,
I'm not sure if this is the kind of thing you're
looking for but Clarus does fully automated IP phone
testing.
http://www.clarussystems.com/
I haven't used their product yet but from my
understanding, it's very well made. The only downside
is that they've changed their licensing methods and
have made themselves a bit pricey.
--- CarlosOrtiz@bayviewfinancial.com wrote:
> We run through a daily check list to make sure that
> the IP Telephony
> environment is functional. At this point this is
> done manually. We have
> somone in house who has created a script that can
> automate test calls. We
> need to know if there is a way to capture the
> results of these call
> somehow. We generally want to:
>
> 1) Make sure our Call center Main numbers are
> answering on IPCC Express
> 2) Make sure calls to certain locations (H.323)
> gateways are completing.
>
> Anyone doing something like this?
>
> Carlos>
________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
________________________________________
________________________________________
____
Now that's room service! Choose from over 150,000 hotels
in 45,000 destinations on Yahoo! Travel to find your fit.
http://farechase.yahoo.com/promo-generic-14795097
| |
| Peterson_Erik@aac.com 2007-03-20, 1:11 pm |
| You may also want to look at Cisco's Unified Operations Manager. It
allows synthetic tests for phone registration, obtaining dial tone, and
calls. Not only that, but it can alert you when a test fails. It has many
other nice features, testing for delay, jitter, packet loss, monitoring CM
and Unity services, etc.
Shouldn't be too hard to obtain a 90 day eval. copy, and if you like it,
you can license it without re-installing/re-configuring.
| |
| Lelio Fulgenzi 2007-03-20, 1:11 pm |
| What I'd like though, is the ability to test for the answered number. For example, if I dial 5000, I want to make sure one of my voice ports 5001-50024 answer and not my backup autoattendant in the range 6001-6024.
Not sure if any do that though. And if they do, not charge you 50 dollars for all 7000 phones you have installed when you are only testing 100. ;)
--------------------------------------------------------------------------------
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * university of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
....there's no such thing as a bad timbit...
----- Original Message -----
From: Peterson_Erik@aac.com
To: cisco-voip@puck.nether.net
Sent: Tuesday, March 20, 2007 11:24 AM
Subject: Re: [cisco-voip] Automated Test Calls
You may also want to look at Cisco's Unified Operations Manager. It
allows synthetic tests for phone registration, obtaining dial tone, and
calls. Not only that, but it can alert you when a test fails. It has many
other nice features, testing for delay, jitter, packet loss, monitoring CM
and Unity services, etc.
Shouldn't be too hard to obtain a 90 day eval. copy, and if you like it,
you can license it without re-installing/re-configuring.
________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
| |
| CarlosOrtiz@bayviewfinancial.com 2007-03-20, 1:11 pm |
| I have tried to install this in the past but all my devices were not
discovered properly. We are having a local CIPTUG meeting this week and
the Local cisco Engineer is supposed to be bringing us the latest EVAL. He
stated at the last meeting that the newest version works really well.
Probably give it another shot.
Carlos
Peterson_Erik@aac.com
Sent by: cisco-voip-bounces@puck.nether.net
03/20/2007 11:24 AM
To
cisco-voip@puck.nether.net
cc
Subject
Re: [cisco-voip] Automated Test Calls
You may also want to look at Cisco's Unified Operations Manager. It
allows synthetic tests for phone registration, obtaining dial tone, and
calls. Not only that, but it can alert you when a test fails. It has many
other nice features, testing for delay, jitter, packet loss, monitoring CM
and Unity services, etc.
Shouldn't be too hard to obtain a 90 day eval. copy, and if you like it,
you can license it without re-installing/re-configuring.
________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
| |
| Peterson_Erik@aac.com 2007-03-20, 1:11 pm |
| It took me a little while to get everything fully discovered, but it has
gotten better. Any NMS will take some work to get going, but I did find
it useful. There is an online presentation on Best Practices for
Deployement that is worth looking at. That clued me in to things like the
Unity Remote Serviceability Kit, which helps.
CarlosOrtiz@bayviewfinancial.com
03/20/2007 11:40
To: Peterson_Erik@aac.com
cc: cisco-voip@puck.nether.net,
cisco-voip-bounces@puck.nether.net
Subject: Re: [cisco-voip] Automated Test Calls
I have tried to install this in the past but all my devices were not
discovered properly. We are having a local CIPTUG meeting this week and
the Local cisco Engineer is supposed to be bringing us the latest EVAL. He
stated at the last meeting that the newest version works really well.
Probably give it another shot.
Carlos
Peterson_Erik@aac.com
Sent by: cisco-voip-bounces@puck.nether.net
03/20/2007 11:24 AM
To
cisco-voip@puck.nether.net
cc
Subject
Re: [cisco-voip] Automated Test Calls
You may also want to look at Cisco's Unified Operations Manager. It
allows synthetic tests for phone registration, obtaining dial tone, and
calls. Not only that, but it can alert you when a test fails. It has many
other nice features, testing for delay, jitter, packet loss, monitoring CM
and Unity services, etc.
Shouldn't be too hard to obtain a 90 day eval. copy, and if you like it,
you can license it without re-installing/re-configuring.
________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
|
|
|
|
|