Voice over IP Cisco - CCM 5.1(1) HTTP service crash?

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Author CCM 5.1(1) HTTP service crash?
Ruben Montes \(Europe\)

2007-03-21, 1:12 pm

Hi,

I can't access my CCM 5.1(1) publisher via HTTP. We have RTMT running all the time, and we have had an error saying this:

type Exception report
message
description The server encountered an internal error () that prevented it from fulfilling this request.
exception
javax.servlet.ServletException
org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:286)
org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:157)

root cause
java.lang.OutOfMemoryError

note The full stack trace of the root cause is available in the Apache Tomcat/5.0.28 logs.

Then we have restarted the RTMT service from the CCM administration and since that moment we can't access the CCM anymore. I ca access via SSH and all seems working except the HTTP stuff related (corporate directory for example).

What can I do to troubleshoot this? I can't found much info about this in CCM5.1(1) despite I have good knowledge in version 4.x

Thanks,

Ruben



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