Voice over IP Cisco - CUE MWI problem and CCME phone ringing problem

Author

CUE MWI problem and CCME phone ringing problem

Paul Choi

2007-03-28, 1:11 pm

One customer out of many has her MWI turn on only
after a good 30mins this is not a system-wide problem
but only isolated to this customer's phone.

Another customer's phone (7961+7914) does not ring.
Already tried factory reset and switching cables...not
sure what to do next. This customer's phone was
working only two days ago. They recently updated to a
DST-fixed firmware/load.

Any ideas on how to resolve these issues?

Thanks,
Paul

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