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Home > Archive > Voice over IP Cisco > March 2007 > Unity 4.2 > Subscriber > Caller Input > *T
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Unity 4.2 > Subscriber > Caller Input > *T
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| Jason Aarons \(US\) 2007-03-29, 1:11 pm |
| A customer has a current voicemail that during a subscribers voicemail
greeting you can press *T to transfer to their secretary.
I found Unity Caller Input only allows a single character, any known
workarounds? I'm thinking just T (number 8) without the * -jason
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| Ed Leatherman 2007-03-29, 1:11 pm |
| Could you have input for * send to another callhandler with no greeting and
caller input on the 8 key to send it to the secretary? kinda ugly way to do
it though.
On 3/29/07, Jason Aarons (US) <jason.aarons@us.didata.com> wrote:
>
> A customer has a current voicemail that during a subscribers voicemail
> greeting you can press *T to transfer to their secretary.
>
>
>
> I found Unity Caller Input only allows a single character, any known
> workarounds? I'm thinking just T (number 8) without the * -jason
>
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> * Disclaimer: This e-mail communication and any attachments may contain
> confidential and privileged information and is for use by the designated
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--
Ed Leatherman
Senior Voice Engineer
West Virginia University
Telecommunications and Network Operations
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| Pat Hayes 2007-03-29, 7:11 pm |
| Other than what Ed mentioned (which seems like it has a reasonable
chance of failing if the user dials too fast or accidentally dials just
*), you are pretty much out of luck here, you can only define a single
key for this.
Ed Leatherman wrote:
> Could you have input for * send to another callhandler with no greeting and
> caller input on the 8 key to send it to the secretary? kinda ugly way to do
> it though.
>
> On 3/29/07, Jason Aarons (US) <jason.aarons@us.didata.com> wrote:
>
>
>
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