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Home > Archive > Voice over IP Cisco > March 2007 > Unity user won't die
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| Author |
Unity user won't die
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| Voll, Scott 2007-03-29, 1:11 pm |
| I have two Unity 4.0.5 UM servers (digitally networked).
The old server "PBX" use to have a user "A" but does not anymore. New
Server "CM" thinks user "A" is still on "PBX" I try using Bulk
Subscriber Delete but the user is not there on the PBX Unity server.
How do I add this user to the new CM unity server?
Thanks
Scott
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| Lelio Fulgenzi 2007-03-29, 1:11 pm |
| don't forget, deleting a user on Unity does not delete them from AD. you have to go into AD and delete the user.
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Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * university of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
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....there's no such thing as a bad timbit...
----- Original Message -----
From: Voll, Scott
To: cisco-voip@puck.nether.net
Sent: Thursday, March 29, 2007 12:05 PM
Subject: [cisco-voip] Unity user won't die
I have two Unity 4.0.5 UM servers (digitally networked).
The old server "PBX" use to have a user "A" but does not anymore. New Server "CM" thinks user "A" is still on "PBX" I try using Bulk Subscriber Delete but the user is not there on the PBX Unity server.
How do I add this user to the new CM unity server?
Thanks
Scott
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cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
| |
| Pat Hayes 2007-03-29, 7:11 pm |
| You're saying the CM server either doesn't see the account or thinks it
is still on the old server? You could use the Global Subscriber Manager:
http://www.ciscounitytools.com/App_GSM4x.htm
to try to move it to the new server or, probably more easy, you could
run the 'Remove Subscriber Properties' tool and do a clean import of the
user:
http://www.ciscounitytools.com/App_BunnyKiller.htm
Voll, Scott wrote:
> I have two Unity 4.0.5 UM servers (digitally networked).
>
>
>
> The old server "PBX" use to have a user "A" but does not anymore. New
> Server "CM" thinks user "A" is still on "PBX" I try using Bulk
> Subscriber Delete but the user is not there on the PBX Unity server.
>
>
>
> How do I add this user to the new CM unity server?
>
>
>
> Thanks
>
>
>
> Scott
>
>
>
>
> ------------------------------------------------------------------------
>
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
| |
| Voll, Scott 2007-03-29, 7:11 pm |
| I got some help from Rasim and the only thing that finally finished it
off was the bunny killer. Then recreate the VM box on the new Unity
server.
Thanks all
Scott
-----Original Message-----
From: Pat Hayes [mailto:pat-cv@wcyv.com]
Sent: Thursday, March 29, 2007 12:43 PM
To: Voll, Scott
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Unity user won't die
You're saying the CM server either doesn't see the account or thinks it
is still on the old server? You could use the Global Subscriber Manager:
http://www.ciscounitytools.com/App_GSM4x.htm
to try to move it to the new server or, probably more easy, you could
run the 'Remove Subscriber Properties' tool and do a clean import of the
user:
http://www.ciscounitytools.com/App_BunnyKiller.htm
Voll, Scott wrote:
> I have two Unity 4.0.5 UM servers (digitally networked).
>
>
>
> The old server "PBX" use to have a user "A" but does not anymore. New
> Server "CM" thinks user "A" is still on "PBX" I try using Bulk
> Subscriber Delete but the user is not there on the PBX Unity server.
>
>
>
> How do I add this user to the new CM unity server?
>
>
>
> Thanks
>
>
>
> Scott
>
>
>
>
>
------------------------------------------------------------------------
>
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
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