Voice over IP Cisco - Way to do prority contacts in que

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Author Way to do prority contacts in que
James Grace

2007-03-29, 7:11 pm

Im trying to do priority queueing on my ipcc script . I'm doing a if statement on the value of one of my variables. And if true using the set priority step. I need to know how to tell if the caller priority has been change.

James D. Grace
CCNP CCNA MCSE MCSA
System Engineer
Adcap Networks
Johnny Crothers

2007-03-30, 7:12 pm

Hi James,

If you want to see if the call has had its priority changed you can do
so via the supervisor desktop skills report. You should also be able to
do a reactive debug on the script to ensure that your variable is
changing.


-----Original Message-----
From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of James Grace
Sent: 29 March 2007 19:47
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] Way to do prority contacts in que

Im trying to do priority queueing on my ipcc script . I'm doing a if
statement on the value of one of my variables. And if true using the set
priority step. I need to know how to tell if the caller priority has
been change.

James D. Grace
CCNP CCNA MCSE MCSA
System Engineer
Adcap Networks
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