Voice over IP Cisco - Re: Quick Question About 911 Policy - Please

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Author Re: Quick Question About 911 Policy - Please
Ted Nugent

2007-03-31, 1:12 am

In my previous position we had a serious problem with
this at hundreds of locations throughout the US and in
some states the charges were outrageous. What we ended
up doing was create a TP for 911 that pointed to a
Unity AA or IPCC depending on the cluster (prefix site
code), prompting the user to dial 9911 in the future
however if it was an emergency they could hit 9 to be
transferred to emergency services (if 9 was hit,
transfer to sitecode+911CH, hits TP of sitecode.911
which striped predot and out the local RL). Fairly
admin intensive but much cheaper then the alternative.



--- Ed Leatherman <ealeatherman@gmail.com> wrote:

> What? I didnt call 911 by accident, your cdr records
> are certainly wrong!
> (never mind the callmanager traces showing the keys
> being pressed)
>
> Getting people here to stay on the line and explain
> (admit) that they
> misdialed and there is no emergency has been a
> struggle =\
>
>
> On 3/30/07, Jason Burwell
> <BurwellJ@firstcharter.com> wrote:
> explain that it was an
> police response. If
> seems to work OK for us
> patterns!
> [mailto:
> *Kris Seraphine
> 911 Policy - Please
> down on false dials but 20
> extreme. Do you have
> had situations where a
> dialing rules incorrectly
> to do a CDR search for 911
> the same source.
> <jrobbins@mercurypay.com> wrote:
> with 9 as the access code.
> between 20 and 30 911 false
> a year ago and have had 3
> [mailto:cisco-voip-bounces@puck.nether.net]
> 911 Policy - Please
> should be able to pick up
> emergency assistance...
> good idea... (do you want
> code to 7 or 8 to ensure
> <MillerS@dicksteinshapiro.com> wrote:
> as well as (9) 911. Is
> We've had 100 false 911 calls
> restrict 911 and force everyone
> would for any other outside
> know!
>

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