| Loraditch, Matthew* 2007-04-02, 7:11 pm |
| For extensions that were on live phones (aka vacant desks) I set the Unity Settings to forward to the main greeting; for extensions that were not in use at all they forward to the operator via translation masks
Matthew Loraditch
________________________________
From: cisco-voip-bounces@puck.nether.net on behalf of Voll, Scott
Sent: Mon 4/2/2007 3:22 PM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] What is the easiest way to take care of extension notin use
What are others doing about extensions not in use? Forward to VM? How are you doing it. Pattern to VM of XXXX? If it doesn't match send to VM? Then use rules in Unity to send it to the main Greeting? Or do you setup a translation of XXXX to the receptionist?
What are others doing?
Thanks
Scott
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