Voice over IP Cisco - Unity Install Question

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Author Unity Install Question
Jonathan Charles

2007-04-24, 1:11 pm

So, I am reading the install guide and I see this:

Caution: If the cisco Unity server is running Windows Server 2003, you must
install the update associated with Microsoft Knowledge Base article 824330,
or cisco Unity will not function properly.

I checked the service packs CD, the English Updates for Win2003, the post
install... you can't download it from microsoft without opening a support
case ($350)... how do you get this update???



Jonathan

Voll, Scott

2007-04-24, 1:11 pm

You can do it with out the $350. get to a live body and ask for the
download for the KB.



Also.... CCO doesn't have it?



Scott



________________________________

From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Jonathan
Charles
Sent: Tuesday, April 24, 2007 10:31 AM
To: ciscovoip
Subject: [cisco-voip] Unity Install Question



So, I am reading the install guide and I see this:

Caution: If the cisco Unity server is running Windows Server 2003, you
must install the update associated with Microsoft Knowledge Base article
824330, or cisco Unity will not function properly.

I checked the service packs CD, the English Updates for Win2003, the
post install... you can't download it from microsoft without opening a
support case ($350)... how do you get this update???



Jonathan


Jonathan Charles

2007-04-24, 1:11 pm

Can't find it... that is why I posted...


Jonathan

On 4/24/07, Voll, Scott <Scott.Voll@wesd.org> wrote:
>
> You can do it with out the $350. get to a live body and ask for the
> download for the KB.
>
>
>
> Also…. CCO doesn't have it?
>
>
>
> Scott
>
>
> ------------------------------
>
> *From:* cisco-voip-bounces@puck.nether.net [mailto:
> cisco-voip-bounces@puck.nether.net] *On Behalf Of *Jonathan Charles
> *Sent:* Tuesday, April 24, 2007 10:31 AM
> *To:* ciscovoip
> *Subject:* [cisco-voip] Unity Install Question
>
>
>
> So, I am reading the install guide and I see this:
>
> Caution: If the cisco Unity server is running Windows Server 2003, you
> must install the update associated with Microsoft Knowledge Base article
> 824330, or cisco Unity will not function properly.
>
> I checked the service packs CD, the English Updates for Win2003, the post
> install... you can't download it from microsoft without opening a support
> case ($350)... how do you get this update???
>
>
>
> Jonathan
>


Jonathan Charles

2007-04-24, 1:11 pm

Is it possible this is already part of SP1 for Win2k3?



Jonathan

On 4/24/07, Jonathan Charles <jonvoip@gmail.com> wrote:
>
> Can't find it... that is why I posted...
>
>
> Jonathan
>
> On 4/24/07, Voll, Scott <Scott.Voll@wesd.org > wrote:
>
>


Jonathan Charles

2007-04-24, 1:11 pm

Yep, I just checked the file versions from the KB article... it was fixed in
SP1.... disregard



Jonathan

On 4/24/07, Jonathan Charles <jonvoip@gmail.com> wrote:
>
> Is it possible this is already part of SP1 for Win2k3?
>
>
>
> Jonathan
>
> On 4/24/07, Jonathan Charles <jonvoip@gmail.com > wrote:
>


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