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CCM 4.2(3) Error in QRT-Viewer: "QRT Folder does not

Jörg Wesely

2007-04-25, 1:11 pm

Hello,

I configured QRT and can turn it on on the phone. But when I open the =

QRT Viewer and click "Get Log" I get an error message

QRT Folder does not exist !

Check if the CEF Service is Activated and Running.

The folder C:\Program Files\Cisco\QRT exists and contains some XML-files.

Any idea?

thanks in advance

J=F6rg