Voice over IP Cisco - Unity Inbox

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Author Unity Inbox
Jonathan Charles

2007-04-25, 7:11 pm

Just installed Unity 4.2 Unified Messaging for a customer, and Unity is
playing all of the messages in their inbox (including email).

Customer wants system to JUST play voicemails thru the phone... is there any
way to change that?




Jonathan

Voll, Scott

2007-04-25, 7:11 pm

Yes... Class of service --- > features ---> uncheck text to speech for
email messages



Scott



________________________________

From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Jonathan
Charles
Sent: Wednesday, April 25, 2007 11:38 AM
To: ciscovoip
Subject: [cisco-voip] Unity Inbox



Just installed Unity 4.2 Unified Messaging for a customer, and Unity is
playing all of the messages in their inbox (including email).

Customer wants system to JUST play voicemails thru the phone... is there
any way to change that?




Jonathan


Jonathan Charles

2007-04-25, 7:11 pm

That is to read email messages.

Unity is currently telling users that they have email, saying when they
received it... it doesn't try to read their email....

Customer wants to block this.



Jonathan

On 4/25/07, Voll, Scott <Scott.Voll@wesd.org> wrote:
>
> Yes… Class of service --- > features -à uncheck text to speech for email
> messages
>
>
>
> Scott
>
>
> ------------------------------
>
> *From:* cisco-voip-bounces@puck.nether.net [mailto:
> cisco-voip-bounces@puck.nether.net] *On Behalf Of *Jonathan Charles
> *Sent:* Wednesday, April 25, 2007 11:38 AM
> *To:* ciscovoip
> *Subject:* [cisco-voip] Unity Inbox
>
>
>
> Just installed Unity 4.2 Unified Messaging for a customer, and Unity is
> playing all of the messages in their inbox (including email).
>
> Customer wants system to JUST play voicemails thru the phone... is there
> any way to change that?
>
>
>
>
> Jonathan
>


Jonathan Charles

2007-04-25, 7:11 pm

OK, I just checked another system.... it tells them how many messages then
gives them an option to play voicemails and emails... the one I just
installed didn't... how do I set this up to do this?



Jonathan

On 4/25/07, Jonathan Charles <jonvoip@gmail.com> wrote:
>
> That is to read email messages.
>
> Unity is currently telling users that they have email, saying when they
> received it... it doesn't try to read their email....
>
> Customer wants to block this.
>
>
>
> Jonathan
>
> On 4/25/07, Voll, Scott <Scott.Voll@wesd.org> wrote:
>
>


Jonathan Charles

2007-04-25, 7:11 pm

OK, how do I remove the receipts from the list? It is playing them and they
are pissing off the users...

Seriously.


Jonathan

On 4/25/07, Pat Hayes <pat-cv@wcyv.com> wrote:
>
> Subscribers -> Conversation -> For new messages play -> Uncheck 'email'
>
>
> http://www.cisco.com/en/US/products....html#wp1149411
>
> Bulk edit to change it for all existing users, subscriber template for
> future users.
>
> Jonathan Charles wrote:
> then
> is
>


Pat Hayes

2007-04-25, 7:11 pm

The google says...

http://www.cisco.com/en/US/products...s_tech_note091=
86a00800cdd7b.shtml

Jonathan Charles wrote:
> OK, how do I remove the receipts from the list? It is playing them and =


> they
> are pissing off the users...
>
> Seriously.
>
>
> Jonathan
>
> On 4/25/07, Pat Hayes <pat-cv@wcyv.com> wrote:
ation_guide_chapter09186a0080449c75.html#wp1149411 =
[vbcol=seagreen]
[vbcol=seagreen]
h =
[vbcol=seagreen]
[vbcol=seagreen]
[vbcol=seagreen]
>

Pat Hayes

2007-04-25, 7:11 pm

Subscribers -> Conversation -> For new messages play -> Uncheck 'email'

http://www.cisco.com/en/US/products...s_administrati=
on_guide_chapter09186a0080449c75.html#wp1149411

Bulk edit to change it for all existing users, subscriber template for =

future users.

Jonathan Charles wrote:
> OK, I just checked another system.... it tells them how many messages then
> gives them an option to play voicemails and emails... the one I just
> installed didn't... how do I set this up to do this?
> =


> =


> =


> Jonathan
> =


> On 4/25/07, Jonathan Charles <jonvoip@gmail.com> wrote:
or[vbcol=seagreen]
[vbcol=seagreen]
[vbcol=seagreen]
> =


> =


> ------------------------------------------------------------------------
> =


> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip

Erick Bergquist

2007-04-26, 1:11 am

Jonathan,

Use the Advanced Settings Tool , under Conversation settings..

http://www.ciscounitytools.com/App_...ettingsTool.htm

----- Original Message ----
From: Jonathan Charles <jonvoip@gmail.com>
To:Pat Hayes <pat-cv@wcyv.com>
Cc: "Voll, Scott" <Scott.Voll@wesd.org>; ciscovoip <cisco-voip@puck.nether.net>
Sent: Wednesday, April 25, 2007 2:26:43 PM
Subject: Re: [cisco-voip] Unity Inbox

OK, how do I remove the receipts from the list? It is playing them and they are pissing off the users...

Seriously.


Jonathan

On 4/25/07, Pat Hayes
<pat-cv@wcyv.com> wrote:Subscribers -> Conversation -> For new messages play -> Uncheck 'email'


http://www.cisco.com/en/US/products....html#wp1149411


Bulk edit to change it for all existing users, subscriber template for
future users.

Jonathan Charles wrote:
> OK, I just checked another system.... it tells them how many messages then
> gives them an optionto play voicemails and emails... the one I just


> installed didn't...how do I set this up to do this?
>
>
>
> Jonathan
>
> On 4/25/07, Jonathan Charles <jonvoip@gmail.com> wrote:


[vbcol=seagreen]
> wrote:
[vbcol=seagreen]
cisco-voip-bounces@puck.nether..net][vbcol=seagreen]
[vbcol=seagreen]
[vbcol=seagreen]
[vbcol=seagreen]
>
>
> ------------------------------------------------------------------------
>
> ________________________________________
_______


> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip





________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip






________________________________________
__________
Do You Yahoo!?
Tiredof spam? Yahoo! Mail has the best spam protection around
http://mail.yahoo.com
Jonathan Charles

2007-04-26, 1:11 am

Yep, that did it... why would anyone want to play annoying read receipts
thru the TUI????



Jonathan

On 4/25/07, Erick Bergquist <erickbe@yahoo.com> wrote:
>
> Jonathan,
>
> Use the Advanced Settings Tool , under Conversation settings.
>
> http://www.ciscounitytools.com/App_...ettingsTool.htm
>
> ----- Original Message ----
> From: Jonathan Charles <jonvoip@gmail.com>
> To: Pat Hayes <pat-cv@wcyv.com>
> Cc: "Voll, Scott" <Scott.Voll@wesd.org>; ciscovoip <
> cisco-voip@puck.nether.net>
> Sent: Wednesday, April 25, 2007 2:26:43 PM
> Subject: Re: [cisco-voip] Unity Inbox
>
> OK, how do I remove the receipts from the list? It is playing them and
> they are pissing off the users...
>
> Seriously.
>
>
> Jonathan
>
> On 4/25/07, Pat Hayes <pat-cv@wcyv.com> wrote:
>
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
> ------------------------------
> Ahhh...imagining that irresistible "new car" smell?
> Check out new cars at Yahoo! Autos.<http://us.rd.yahoo.com/evt=48245/*h...GsDbmV3LWNhcnM->
>


Voll, Scott

2007-04-26, 1:11 am

why would anyone want to use 3 different versions of Java (that seem to always crash) to manage your voice network?!? =)

Scott

________________________________

From: Jonathan Charles [mailto:jonvoip@gmail.com]
Sent: Wed 4/25/2007 9:36 PM
To: Erick Bergquist
Cc: Pat Hayes; Voll, Scott; ciscovoip
Subject: Re: [cisco-voip] Unity Inbox


Yep, that did it... why would anyone want to play annoying read receipts thru the TUI????



Jonathan


On 4/25/07, Erick Bergquist < erickbe@yahoo.com <mailto:erickbe@yahoo.com> > wrote:

Jonathan,

Use the Advanced Settings Tool , under Conversation settings.

http://www.ciscounitytools.com/App_...ettingsTool.htm


----- Original Message ----
From: Jonathan Charles <jonvoip@gmail.com>
To: Pat Hayes < pat-cv@wcyv.com>
Cc: "Voll, Scott" < Scott.Voll@wesd.org <mailto:Scott.Voll@wesd.org> >; ciscovoip <cisco-voip@puck.nether.net>
Sent: Wednesday, April 25, 2007 2:26:43 PM
Subject: Re: [cisco-voip] Unity Inbox


OK, how do I remove the receipts from the list? It is playing them and they are pissing off the users...

Seriously.


Jonathan


On 4/25/07, Pat Hayes <pat-cv@wcyv.com> wrote:

Subscribers -> Conversation -> For new messages play -> Uncheck 'email'

http://www.cisco.com/en/US/products....html#wp1149411

Bulk edit to change it for all existing users, subscriber template for
future users.

Jonathan Charles wrote:
> OK, I just checked another system.... it tells them how many messages then
> gives them an option to play voicemails and emails... the one I just
> installed didn't... how do I set this up to do this?
>
>
>
> Jonathan
>
> On 4/25/07, Jonathan Charles < jonvoip@gmail.com <mailto:jonvoip@gmail.com> > wrote:
>
>
> ------------------------------------------------------------------------
>
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip




________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip





________________________________

Ahhh...imagining that irresistible "new car" smell?
Check out new cars at Yahoo! Autos. <http://us.rd.yahoo.com/evt=48245/*h...GsDbmV3LWNhcnM->



Jonathan Charles

2007-04-27, 1:11 pm

OK, so I bulk changed everyone to not do the emails, however, some people
still get the prompt that they have over 100 unread messages and 100 saved
messages.

How do I force this change to everyone???



Jonathan

On 4/25/07, Jonathan Charles <jonvoip@gmail.com> wrote:
>
> Yep, that did it... why would anyone want to play annoying read receipts
> thru the TUI????
>
>
>
> Jonathan
>
> On 4/25/07, Erick Bergquist < erickbe@yahoo.com> wrote:
>
>


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