Voice over IP Cisco - Remote site firmware update

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Author Remote site firmware update
Robert Kulagowski

2007-04-26, 1:11 pm

At a new remote site, I've temporarily configured CME mode on the router
to allow it to be used to upgrade firmware on phones instead of the
phones upgrading over the WAN. (About 200 phones)

telephony-service
load 7914 S00105000200
load 7970 SCCP70.8-2-1S
load 7936 cmterm_7936.3-3-13-0
max-ephones 200
max-dn 200
ip source-address {ip address} port 2000
auto assign 1 to 100
auto assign 1 to 200
max-conferences 12 gain -6
transfer-system full-consult
create cnf-files version-stamp 7960 Apr 25 2007 19:05:29

However, according to #sh cdp nei det on the 3750, some of the phones
seem to be ending up with TERM70.DEFAULT and aren't upgrading.

Is there something I can do to get those phones to move forward? Can I
just make a copy of SCCP70.8-2-1S, call it TERM70.DEFAULT and make it
available in the TFTP server configuration?

I don't want to brick the phones and have to RMA them, because that
would make me sad.
Ryan Ratliff

2007-04-26, 1:11 pm

First make sure all of the files from the 8-2-1S zip file are on the
flash of the router. Then make sure in IOS you allow tftp access to
them. Don't go renaming files.

-Ryan

On Apr 26, 2007, at 10:53 AM, Robert Kulagowski wrote:

At a new remote site, I've temporarily configured CME mode on the router
to allow it to be used to upgrade firmware on phones instead of the
phones upgrading over the WAN. (About 200 phones)

telephony-service
load 7914 S00105000200
load 7970 SCCP70.8-2-1S
load 7936 cmterm_7936.3-3-13-0
max-ephones 200
max-dn 200
ip source-address {ip address} port 2000
auto assign 1 to 100
auto assign 1 to 200
max-conferences 12 gain -6
transfer-system full-consult
create cnf-files version-stamp 7960 Apr 25 2007 19:05:29

However, according to #sh cdp nei det on the 3750, some of the phones
seem to be ending up with TERM70.DEFAULT and aren't upgrading.

Is there something I can do to get those phones to move forward? Can I
just make a copy of SCCP70.8-2-1S, call it TERM70.DEFAULT and make it
available in the TFTP server configuration?

I don't want to brick the phones and have to RMA them, because that
would make me sad.

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Robert Kulagowski

2007-04-26, 1:11 pm

Ryan Ratliff wrote:
> First make sure all of the files from the 8-2-1S zip file are on the
> flash of the router. Then make sure in IOS you allow tftp access to
> them. Don't go renaming files.


Thanks - I had forgotten about the .zip file and had just copied over
the files from the tftp path of the Publisher. I still need to get
those phones reset (doing a shut / no shut on the port doesn't kick them
into "Try again" mode).
Erik Stillman

2007-04-26, 1:11 pm

Robert,


Try this test with one of the phones >

Manually change the Firmware Load on the Device page to point to the new
version
Stop all TFTP services in the cluster
Shut/No Shut the remote phone

I like the idea - hope you get it working!!

Erik







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Today's Topics:

1. Re: Remote site firmware update (Robert Kulagowski)

----- Message from Robert Kulagowski <bob@smalltime.com> on Thu, 26 Apr
2007 10:42:50 -0500 -----

To: "cisco-voip@puck.nether.net" <cisco-voip@puck.nether.net>

Subject: Re: [cisco-voip] Remote site firmware update


Ryan Ratliff wrote:
> First make sure all of the files from the 8-2-1S zip file are on the
> flash of the router. Then make sure in IOS you allow tftp access to
> them. Don't go renaming files.


Thanks - I had forgotten about the .zip file and had just copied over
the files from the tftp path of the Publisher. I still need to get
those phones reset (doing a shut / no shut on the port doesn't kick them
into "Try again" mode).

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_______
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cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip




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Paul Choi

2007-04-29, 1:11 am

Underneath telephony-service configuration, you'd want
to enter 'reset all' to do a reset on your phones...OR
you can reset by the type of phone if you need to if I
remember correctly.

Paul

--- Robert Kulagowski <bob@smalltime.com> wrote:

> Ryan Ratliff wrote:
> zip file are on the
> allow tftp access to
>
> Thanks - I had forgotten about the .zip file and had
> just copied over
> the files from the tftp path of the Publisher. I
> still need to get
> those phones reset (doing a shut / no shut on the
> port doesn't kick them
> into "Try again" mode).
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>



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Paul Choi

2007-04-29, 7:11 am

What have you for your tftp-server configuration?

Paul
--- Robert Kulagowski <bob@smalltime.com> wrote:

> At a new remote site, I've temporarily configured
> CME mode on the router
> to allow it to be used to upgrade firmware on phones
> instead of the
> phones upgrading over the WAN. (About 200 phones)
>
> telephony-service
> load 7914 S00105000200
> load 7970 SCCP70.8-2-1S
> load 7936 cmterm_7936.3-3-13-0
> max-ephones 200
> max-dn 200
> ip source-address {ip address} port 2000
> auto assign 1 to 100
> auto assign 1 to 200
> max-conferences 12 gain -6
> transfer-system full-consult
> create cnf-files version-stamp 7960 Apr 25 2007
> 19:05:29
>
> However, according to #sh cdp nei det on the 3750,
> some of the phones
> seem to be ending up with TERM70.DEFAULT and aren't
> upgrading.
>
> Is there something I can do to get those phones to
> move forward? Can I
> just make a copy of SCCP70.8-2-1S, call it
> TERM70.DEFAULT and make it
> available in the TFTP server configuration?
>
> I don't want to brick the phones and have to RMA
> them, because that
> would make me sad.
>
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>



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Robert Kulagowski

2007-04-29, 1:11 pm

Paul Choi wrote:
> What have you for your tftp-server configuration?


The usual stuff; once Ryan reminded me about the rest of the files in
the .zip it went OK.
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