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Home > Archive > Voice over IP Cisco > May 2007 > CCM 4.2 and Off-Hook
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CCM 4.2 and Off-Hook
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| James Williams 2007-05-14, 7:11 pm |
| I'm looking for a way to discover the status of all phones in a CCM4.2 cluster (primarily on/off hook, although information on who they're talking to, etc. would be great if available). Is this information just kept in memory on the server (i.e. inaccessi
ble from another program), in the main database somewhere, or is there another location this information is stored? Obviously, the quicker this information updates the better, but the delay can be as great as 15-20 seconds after the status change without
much of a problem. Does anyone know where I might be able to get this information?
Thanks in advance,
-James
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| Ed Leatherman 2007-05-14, 7:11 pm |
| How would you need this information, and do you need it for all phones at
once or just arbitrary endpoints? Attendant Console can show you line state
of a desired IP Phone on the system, although it doesn't show any call
details. The attendant just has to locate them in the directory.
On 5/14/07, James Williams <JWilliams@ci.carson-city.nv.us> wrote:
>
> I'm looking for a way to discover the status of all phones in a CCM4.2cluster (primarily on/off hook, although information on who they're talking
> to, etc. would be great if available). Is this information just kept in
> memory on the server (i.e. inaccessible from another program), in the main
> database somewhere, or is there another location this information is stored?
> Obviously, the quicker this information updates the better, but the delay
> can be as great as 15-20 seconds after the status change without much of a
> problem. Does anyone know where I might be able to get this information?
>
> Thanks in advance,
>
> -James
>
>
> ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
--
Ed Leatherman
Senior Voice Engineer
West Virginia University
Telecommunications and Network Operations
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| James Williams 2007-05-14, 7:11 pm |
| > How would you need this information, and do you need it for all phones at
> once or just arbitrary endpoints? Attendant Console can show you line state
> of a desired IP Phone on the system, although it doesn't show any call
> details. The attendant just has to locate them in the directory.
The format the information is in is more or less irrelevant, as it's going to be going to another program, where I can have it parse whatever CCM will give it.
I realize Attendant Console provides this information, but I need to get it another way so I can integrate that information with some other data. If I can use the UDP transmissions that AC puts out, that would work, but I'd need to know how the two commun
icate so I can "spoof" the fact that I'm not really an AC client. Does that make sense?
-James
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| Ryan Ratliff 2007-05-15, 1:11 pm |
| Look at the cisco Lines perfmon counter. I'm not sure if it shows linestate
as much as the number of calls active. It is organised by partition/dn, not
device.
-Ryan
-----Original Message-----
From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of James Williams
Sent: Monday, May 14, 2007 4:23 PM
To: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] CCM 4.2 and Off-Hook
> How would you need this information, and do you need it for all phones
> at once or just arbitrary endpoints? Attendant Console can show you
> line state of a desired IP Phone on the system, although it doesn't
> show any call details. The attendant just has to locate them in the
directory.
The format the information is in is more or less irrelevant, as it's going
to be going to another program, where I can have it parse whatever CCM will
give it.
I realize Attendant Console provides this information, but I need to get it
another way so I can integrate that information with some other data. If I
can use the UDP transmissions that AC puts out, that would work, but I'd
need to know how the two communicate so I can "spoof" the fact that I'm not
really an AC client. Does that make sense?
-James
________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
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| James Williams 2007-05-15, 1:11 pm |
| > Look at the cisco Lines perfmon counter. I'm not sure if it shows linestate
> as much as the number of calls active. It is organised by partition/dn, not
> device.
I'm looking at it now, but it only appears to be tracking calls to voicemail ports (as does cisco Phones, which I thought might work, as well). Am I looking at the wrong counters?
-James
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| James Williams 2007-05-15, 1:12 pm |
| > I'm looking at it now, but it only appears to be tracking calls to voicemail
> ports (as does cisco Phones, which I thought might work, as well). Am I
> looking at the wrong counters?
Scratch that; wasn't looking at the server the phones are all registered to.
Thanks for the pointer in the right direction.
-James
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